Overall, we were satisfied with our stay. The location is great, right in the city center, and you can easily reach everywhere by walking. The reception team was wonderful; they were very warm and helpful. Our room was a bit small but quite clean and functional. I also suggest having breakfast at the hotel; even though it costs extra, the taste was superb.
Hello!I liked everything, but want to complain about one of your workers. His name is Elsit Koraj. In my room was not brush and toothpaste. I asked in reception about it, then Elsit Koraj said that he will tell workers to provide me. Then after 10 minutes he came by himself to my room, I wanted to take brush then he said “Can I come in? “. I thought he want to put by himself. But he entered to my room looked around then asked am I alone. Then asked if he can seat, it was very strange . Then I asked to leave my room. After 15 minutes he called to room phone and told “I was in gym, I ran, can I take shower in your room?”. I was angry and told that I will complain to him. That day was afraid to go down because thought only he is in reception and locked my door. Next day I wanted to complain and asked him to call administration. Then he blamed me that I allowed him to enter my room. what is this? What kind of service is this ? When I asked his full name he replied that no need to complain and than he has family and kids. I don’t care about it. You have to prevent others girls from it. That fact that I am young alone foreign girl not means that he can and tell anything he wants. I paid for what? I chose the best hotel for myself, paid not little money for what? For harassment? I was so annoyed and will leave my review everywhere and wil complain. You have to prevent others from him! Also when I asked to invite someone higher rank, he invited sale director. But he was just protecting his colleague telling how long he working there. He even didn’t listen me. I was post in instagram and tiktok, I have enough followers! If you will not take action in relation to him. Also he justified his actions by saying that he was checking whether I was a ********** or not and also accused me of letting him in!!!! What a humiliation!!!
We had the place all to ourselves and were able to relax.
It's a bit far from town, but it was quiet and nice.
The pool was also a nice touch and created a great atmosphere.
Breakfast was included, which was great.
Very nice hotel, clean and a pleasant staff. They provided good customer service and they have a good an affordable taxi drop off and pick up service. Their front desk staff is very courteous and all the staff at the hotel as well. Their breakfast meal was nice and tasty I feel they can do better in terms of variety. I enjoyed my stay at Troci and would definitely recommend the hotel to anyone visiting Albania 😊.
Superb location, friendly staff, and spotlessly clean. The decor was classic and understated. The bed was comfortable and very spacious. The breakfast was excellent, though I might have wished for a bit more fruit. Otherwise, it featured scrambled eggs, bacon, sausage, burek, plenty of vegetables and olives, a wide selection of bread and spreads, Belgian waffles, yogurt, muesli, a huge variety of jams, and more. However, there were no extra amenities (such as a pool or a sky bar), just a single restaurant. While that's not a dealbreaker, it's a bit of a shame considering it's quite a pricey place to stay.
The room was cozy and there were many French tourists. The breakfast was rich, but there was little meat, only sausages. The swimming pool water needs to be further purified, it was a bit turbid. There are pyramids and other attractions around.
Good stay. It’s far from the touristic town centre but the neighbourhood gives it a more local area experience. Restaurants and markets in the area. Hotel seems to be best for families of people traveling with a car. Single room layout a bit off because i couldn’t get to the other corner but it’s spacious enough and the shower room is really nice and modern. Breakfast not the best but has a good variety. Really clean but perhaps housekeeping can be by request (I dont mind it but they changed everything every day is a bit unnecessary).
I had an excellent stay at this hotel! The staff were friendly and welcoming from the moment I arrived, and the room was clean, spacious, and very comfortable. One thing I really appreciated was the small fridge in the room stocked with drinks—you can simply enjoy what you like and pay for it at checkout, which was super convenient.
The rooftop was definitely a highlight. It offers a stunning overlooking view that’s perfect for relaxing, taking photos, or enjoying the scenery day or night. Downstairs, there’s also a great bar where you can chill, unwind, and grab a drink without even leaving the hotel.
I highly recommend this hotel to anyone looking for great service, comfort, and amazing view. I’ll definitely be coming back and with friends next time!
Amazing staff (reception and restaurant), very nice spa, in front of the hotel you have the bus station that takes you to city center, on the other side of the hotel there is the bus station that takes you to Durres city at the beach
Big rooms, good hot water pressure
The hotel restauranthas amazing food and it's cheap!!!!
Very Good
38 reviews
8.8/10
Price from
€68
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BBackpacker00I had an excellent stay at this hotel! The staff were friendly and welcoming from the moment I arrived, and the room was clean, spacious, and very comfortable. One thing I really appreciated was the small fridge in the room stocked with drinks—you can simply enjoy what you like and pay for it at checkout, which was super convenient.
The rooftop was definitely a highlight. It offers a stunning overlooking view that’s perfect for relaxing, taking photos, or enjoying the scenery day or night. Downstairs, there’s also a great bar where you can chill, unwind, and grab a drink without even leaving the hotel.
I highly recommend this hotel to anyone looking for great service, comfort, and amazing view. I’ll definitely be coming back and with friends next time!
GGuest UserHello!I liked everything, but want to complain about one of your workers. His name is Elsit Koraj. In my room was not brush and toothpaste. I asked in reception about it, then Elsit Koraj said that he will tell workers to provide me. Then after 10 minutes he came by himself to my room, I wanted to take brush then he said “Can I come in? “. I thought he want to put by himself. But he entered to my room looked around then asked am I alone. Then asked if he can seat, it was very strange . Then I asked to leave my room. After 15 minutes he called to room phone and told “I was in gym, I ran, can I take shower in your room?”. I was angry and told that I will complain to him. That day was afraid to go down because thought only he is in reception and locked my door. Next day I wanted to complain and asked him to call administration. Then he blamed me that I allowed him to enter my room. what is this? What kind of service is this ? When I asked his full name he replied that no need to complain and than he has family and kids. I don’t care about it. You have to prevent others girls from it. That fact that I am young alone foreign girl not means that he can and tell anything he wants. I paid for what? I chose the best hotel for myself, paid not little money for what? For harassment? I was so annoyed and will leave my review everywhere and wil complain. You have to prevent others from him! Also when I asked to invite someone higher rank, he invited sale director. But he was just protecting his colleague telling how long he working there. He even didn’t listen me. I was post in instagram and tiktok, I have enough followers! If you will not take action in relation to him. Also he justified his actions by saying that he was checking whether I was a ********** or not and also accused me of letting him in!!!! What a humiliation!!!
GGuest UserLovely hotel clean room and warm welcome. Easily accessible as the bus from tirana stops right outside. Lovely breakfast only downside was breakfast didn't start until 8am so we were unable to eat before leaving for the airport
GGuest UserSuperb location, friendly staff, and spotlessly clean. The decor was classic and understated. The bed was comfortable and very spacious. The breakfast was excellent, though I might have wished for a bit more fruit. Otherwise, it featured scrambled eggs, bacon, sausage, burek, plenty of vegetables and olives, a wide selection of bread and spreads, Belgian waffles, yogurt, muesli, a huge variety of jams, and more. However, there were no extra amenities (such as a pool or a sky bar), just a single restaurant. While that's not a dealbreaker, it's a bit of a shame considering it's quite a pricey place to stay.
FFrumapratoOverall, we were satisfied with our stay. The location is great, right in the city center, and you can easily reach everywhere by walking. The reception team was wonderful; they were very warm and helpful. Our room was a bit small but quite clean and functional. I also suggest having breakfast at the hotel; even though it costs extra, the taste was superb.
AAhmet>Reception quite unprofessional a bit rude
Breakfast very poor
Parking extra 5 euro which I did not know
I do not prefer and do not advice for next time
SSusanOverall this hotel is fantastic. Location is good, room is spacious and comfortable, many ammenities and the staff is all lovely.
Unfortunately whoever cleaned my room didn’t do it very well. There was a used hairtie on the armchair and garbage between the bed and window so I didnt want this person touching my things so left the do not disturb on.
Also when I booked the room it said I would have a balcony but I didn’t. I asked about changing to a balcony room but was denied.
Alda went above and beyond with her service helping me set up things outside the hotel. She is a gem.
ХХанамThere are a lot of minuses, let's start with the main ones. If you are a blonde, please wear a cap if you go to the pool. I have an ash blonde that I have been trying to achieve for many years, but after their pool my hair turned green. I don't know what they add to the pool!
At the time of check-in, when paying in $ cash, they told me that we accept either local currency or €. I decided to pay by card, but the hotel took an extra $30, I didn't notice right away, but as soon as I noticed, I wrote to technical support. When technical support contacted the hotel, the hotel denied that they took an extra $30 from me. Despite the fact that I have a receipt for payment for $30 more and a bank statement. They denied that they took $30 from me, despite the fact that I have all the evidence. When I personally went to the reception to sort it out, they told me that it wasn't them who took $30, but they should have taken $30 because they were converting from dollars to euros from euros to their local currency and this conversion would cost $30. But supposedly the bank was billing me this amount, not the hotel itself, although the bill itself was billed on behalf of the hotel. I didn't like that at all. There were no slippers in the rooms, by the way, they didn't deny that they didn't have slippers. Very strange behavior from the staff. Their breakfasts only last 2 hours and cost €10, but for some reason the breakfast is extremely meager, it's easier to have breakfast for the same amount in a nearby cafe.
GGuest UserGreat hotel with clean rooms, excellent staff, and very good breakfast. The service was outstanding and the facilities, including the rooftop pool, were a nice touch. Not right in the city centre but easy to get around. Highly recommended!
GGuest Userupreme Hotel truly exceeded my expectations. Every detail from the room to the warmth of the staff reflected exceptional hospitality. The sea view was breathtaking, the facilities were spotless, and the breakfast spread offered a perfect balance of local and international choices and tested absolutely amazing.
What made my stay stand out most was the professionalism and friendliness of the team. They were always ready to help, whether with local recommendations or arranging small touches that made me feel valued as a guest. I’d recommend this hotel without hesitation to anyone visiting Durrës, whether for leisure or business. it’s the ideal blend of comfort, quality, and authentic Albanian hospitality. If I can add more stars I would 😀
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