1.Hustle check in upon arrival. We arrived tiredly at the apartment at 2.55pm and unable to check in at 3pm with the reason of room was not ready. We only managed to get into the apartment about 1 hour later.
2.Insufficient cups/glass for drinks. There are 6 of us, however only 2 of drink glasses available in the apartment.
3.The first lift/elevator quite smelly
4.Password for the main door is too long
5.To consider having a full blinds for the toilet in the master bedroom
6.To consider providing an iron board
Despite of above, view from the apartment was awesome & the location so strategic.
I like it here very much. Luxurious, fully equipped, has a kitchen for cooking, air conditioning is cool and comfortable, has a swimming pool and gym. Good service staff and always ready to help. The first time I went there, I was a bit confused because it was in Sunset Town, which is very beautiful and big. The beautiful buildings all looked the same. On the rooftop with a swimming pool, you can see the fireworks. You can swim with a beautiful view.
They had got double booking but it didn’t problem for us cause they changed the new room as amazing view point for us and reception was very nice. Thank you Annabel 🥰 she is so nice.
The exact check-in location is confusing and there is no separate reception, so it is a bit inconvenient to have to contact the host after arriving nearby, but the room condition is clean and the building is not old, so the overall auxiliary facilities are clean.
Had an absolutely excellent stay at in Grand World Phu Quoc! The free airport transfer was incredibly convenient and appreciated. Its location is perfect for exploring the area. Service was consistently top-notch. Highly recommend this hotel for a truly hassle-free and enjoyable trip!
From the moment I checked in, the host was kind and even helped me with my luggage since it was a second floor room. Even though I don't speak Korean, I can communicate with eye contact. Since it was close enough to walk to the nearby Grand World, I walked back to the accommodation after wandering around alone at night. The accommodation was clean and comfortable to stay in. As soon as I entered, the air conditioner was on so it was super cool!! After checking out, I was sitting waiting for a taxi, but the host was outside and told me that a taxi had arrived, and he also helped me with my luggage, so I was really grateful! There was a washer and dryer, so it was convenient to do laundry after the hopping tour!! I'll rest well and go♡
Excellent location with beautiful view. The apartments are on the 8th floor where you can watch the show and the evening salute. There are many small shops in the district where it is fashionable to buy water, snack and all the necessary things. In 20 minutes walk there is a supermarket and a night market. Before breakfast is delivered to baggage, you can choose different sandwiches, eggs or fo bo for tomorrow. You can go down to the embankment, the rope road can be quietly on the escalators, they are enough. The last floor is a pool, the view is impressive. The room itself includes a large bed, a washing machine, a mini kitchen, a large refrigerator, a fan. We liked everything
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Very Good
NNETCHANOKThey had got double booking but it didn’t problem for us cause they changed the new room as amazing view point for us and reception was very nice. Thank you Annabel 🥰 she is so nice.
HHarlinda1.Hustle check in upon arrival. We arrived tiredly at the apartment at 2.55pm and unable to check in at 3pm with the reason of room was not ready. We only managed to get into the apartment about 1 hour later.
2.Insufficient cups/glass for drinks. There are 6 of us, however only 2 of drink glasses available in the apartment.
3.The first lift/elevator quite smelly
4.Password for the main door is too long
5.To consider having a full blinds for the toilet in the master bedroom
6.To consider providing an iron board
Despite of above, view from the apartment was awesome & the location so strategic.
GGuest UserWhat can I say about this absolute gem of a property! Not only is it brand new apartments, it’s well kept, cleaned and maintained. The customer service is absolutely spectacular and I would 100% stay here again when next I’m back to Phu Quoc. When you book you have access to its rooftop pool, gym is in another building and did not use that, I got a 1 bed apartment where you can see the night water show and fireworks. Bed and facilities was great! Location is great, right in the heart of sunset town with a 24/7 mart, cafe and 2 restaurants 2 minute walk away. There’s more restaurants and bars within walking distance. If you’re headed to sunset town or even south of the island, I would 100% recommend staying at this property, you would definitely not regret it.
GGuest UserFrom the moment I checked in, the host was kind and even helped me with my luggage since it was a second floor room. Even though I don't speak Korean, I can communicate with eye contact. Since it was close enough to walk to the nearby Grand World, I walked back to the accommodation after wandering around alone at night. The accommodation was clean and comfortable to stay in. As soon as I entered, the air conditioner was on so it was super cool!! After checking out, I was sitting waiting for a taxi, but the host was outside and told me that a taxi had arrived, and he also helped me with my luggage, so I was really grateful! There was a washer and dryer, so it was convenient to do laundry after the hopping tour!! I'll rest well and go♡
GGuest UserThe location is great for those who want to be closer to the holiday. If you are lucky with the accommodation (3 huge buildings with accommodation depending on the available room) you can watch the evening performances from the window. On the roof there is a swimming pool with a gorgeous view of the surrounding area. Breakfast in the restaurant is a 5-minute walk away, 1 dish and 1 drink from the proposed options. Quite edible.
There are problems with check-in. One administrator for several buildings, who somehow needs to be looked for. In the lobby there is only a security guard who says nothing except wait. If you manage to catch the administrator, then further communication on WhatsApp with a long wait for a reaction. The rooms were prepared and checked in 3 hours later than the scheduled check-in time. The pool on the roof saved us, but there are no locker rooms or toilets where you can change clothes.
The nearest beach where you can swim is 4 km away. Taxi 50,000 dong.
SSuong NgWe rented a Studio Apartment with a kitchen which had everything we needed. Host was really friendly & helpful. The room is very clean and beautiful. We thoroughly enjoyed our stay and we’re able to rent a motorbike from the hotel to explore the island.
IInfinity74Небольшой отличный отель. Чистый и светлый номер, постельные принадлежности белоснежные, вешалок полно, кому это важно. Есть кухня, где можно самим готовить еду. Посуды предостаточно. Замечательный хозяин- Бэн, очень дружелюбный, помогал во всём: с арендой мотоцикла, отправлял на вацап геолокации достопримечательностей, рынки, приобрёл для нас билеты на слипбас до Далата и на паром. И всё время был на связи по вацап. Готовил по утрам вкусный кофе (бесплатно). За отелем проходят шоу и фейерверки. Отель находится в пешей доступности от пляжа, парков, кафе. В этом отеле много русских и в основном остаются на длительное время, на 3-4 месяца. Нам всё понравилось, отель советую на все 100 %. Бэн в последний день выезда довёз нас до остановки 20 автобуса, который идет до паромной переправы. Помог с багажом, Бэн, вы просто золото. Будет возможность, мы еще вернемся. Огромная благодарность за вашу доброту, отзывчивость и за вашу милую улыбку!🙏🙏🙏
Кстати, мы бронировали номер стандарт, Бэн улучшил нам номер с большей площадью, с двумя 2-х спальными кроватями и балконом, откуда был вид на колесо обозрения.
AAnna and MarkThis hotel is for you if you like a measured and calm holiday. Away from the hustle and bustle. Comfortable, homely atmosphere, there is a kitchen and everything you need to cook your favorite dishes. Within walking distance of the market and supermarket, you can rent a motorbike. Not far away are two good beaches. Hospitable and very helpful staff. We wanted to stay for a few days, but in the end decided to stay here for a month. The next time you visit Phu Quoc, we are considering staying here.
GGuest UserHad an absolutely excellent stay at in Grand World Phu Quoc! The free airport transfer was incredibly convenient and appreciated. Its location is perfect for exploring the area. Service was consistently top-notch. Highly recommend this hotel for a truly hassle-free and enjoyable trip!
DDapengtaI like it here very much. Luxurious, fully equipped, has a kitchen for cooking, air conditioning is cool and comfortable, has a swimming pool and gym. Good service staff and always ready to help. The first time I went there, I was a bit confused because it was in Sunset Town, which is very beautiful and big. The beautiful buildings all looked the same. On the rooftop with a swimming pool, you can see the fireworks. You can swim with a beautiful view.
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