Apartments in Auckland Region, New Zealand

We were really looking forward to our stay at this hotel, which is new, has a very central location, is very clean, and has a very-well equipped gym. These features were greatly appreciated. Unfortunately, we encountered a few issues that affected our experience. Despite booking for three guests, our room was only prepared for two, and even after requesting additional amenities, they were not fully provided. The in-room phone was also not working, making it difficult to communicate with the front desk. Housekeeping seemed inconsistent—our room was not thoroughly cleaned after the first night, with some items left out of place and the trash not emptied. Additionally, when ordering a breakfast box for an early checkout, we were surprised by the lack of flexibility in food choices, as we could only remove items rather than substitute them. A bit more understanding from the staff in handling such requests would have been appreciated. Lastly, we noticed that some of the buffet food tasted stale, and one of our family members felt unwell afterward. We’re not sure if this was an isolated incident, but it was a bit concerning.

Beautiful room. Amazing service. We landed very early in the morning and were exhausted. The staffs were so nice they allow us early checking around 9AM and upgrade our twin room to an amazing suit. Love it. The location is amazing. Car parking is so convenient. Will come again.

The sea view room has a particularly good view. The hotel's location is also very suitable for one-day tours around the area. The service is also in place. It is recommended.

Voxo has a welcome vibe and smells fresh on arrival The Property is in a shared building with Holiday Inn with voco being on the upper floors . Lovely city or bay views. Room nice .however housekeeping did not change my glasses for drinking in the 3 days I was staying. Sat there unclean. Location is good only 10 mins walk to ferry terminal Although very hilly on walk back up to hotel. Overall nice stay and breakfast good.

Not a bad location, quite easy to reach Sky Tower on foot in about 15-20 mins. There’s a good Chinese vegan restaurant and a Thai restaurant just down the road. The hotel has quite good noise isolation, I could hear neighbors not the street traffic. The bed was comfortable but very weird bed sheets - after waking up I find myself wrapped inside inner blanket and I found some long hair on it meaning it happens with others. The room seemed like it needs refreshment - especially bathroom looked old. The staff were nice and friendly.

I am travelling with family with kids and elderly. The grand is probably the best central location that you can find in Auckland if you are taking public transport. The pickup and dropoff for Skybus to Auckland airport is a 5 min walk away. The surrounding has plenty of restaurants including japanese & Chinese food. Facilities wise it has a gym and a heated swimming pool which the kids enjoy. Room is clean & spacious. Hotel price wise is on a high but weighing all the plus points, I will book it again for all the reasons above.

Great location that is near to cbd. Have tried two restaurants near the hotel and that’s great. Easy for some nights when lazy. Room is good with kitchen, laundry and sitting room area. A nice chocolate welcome gift. Sweet. 10-15mins walk to pier that open a new world to different islands like Waiheke or Tira Tira. Love and enjoy the start.

We had a fantastic stay at this hotel! The facilities were excellent, offering everything I needed for a comfortable and relaxing experience. The rooms were spacious, modern, and impeccably clean. The staff was also friendly and attentive, ensuring a pleasant stay from check-in to check-out. Highly recommended for anyone seeking a neat, well-equipped hotel. It was little far from airport , but there is a yellow bus which connects airport and hotels every specific intervals.

The hotel rooms are large, the kitchen is fully equipped with pots and pans, simple cooking is no problem, the Internet speed is very fast, very suitable for business office people, the TV can cast screen. The only drawback is that the hotel does not clean the room every day, and customers need to contact the front desk themselves.

This hotel was a lovely place for us to rest after our adventures outside Auckland. They greeted us with warm cookies upon check in, and were so sweet and nice throughout our stay. They even let us check out late when we were running behind on the last day. Breakfast was delicious and had lots of great options. Amenities were clean, modern, and comfortable. The hotel is a bit far from downtown Auckland, which made for quite a bit of driving, but overall was not a huge issue. The hotel was right next to the highway so at least you could hop on and off pretty easily. Overall a comfortable and quiet place for use to relax after long days- we’d stay here again!