This is exactly 5 Star Hotel 5 star location 5 star service. Due to my tiring journey, i am a bit moody upon check-in. It's just a silly mistake that's blown me out during check-in. Poor receptionists have to face the situations . Honestly, they are professional and manage to handle the situation. Congrats to the front office manager and general manager that you trained your staff well towards 5 star standards. Not to forget Ms Chantika guest service officers, you are amazing. You turned my anger to guiltily. Overall, the hotel service tip top 5 star , the location fantastic attached to the big mall that you can find everything there. Cleanliness superb. Even i just request for prayer mate they delivered with sarong which is well packed for hygiene purpose. The bed is pretty comfortable. I feel like I don't want to leave the room . From top management to the service staff, they are pretty humbled. Listen to your problem and take immediate action to get the hotel guest feel comfortable. Thank you for making my day .
The hotel location is about 10 mins walk to malioboro. About 10 mins drive to stasiun tugu. The hotel is nice and cosy and service was good. The breakfast food was good too! I love their Indonesian cuisine ..one of the best I've tasted! However the room can be improved further. The room is not the cleanest. The toilet was a bit sticky. The rack that kept the towels broke and fell on me when I was reaching for the towel. Despite all this, I would still consider coming back to stay.
Given the relax and laid back atmosphere of Jogja, there is no where in downtown that will make one feel overwhelm. Though I am very satisfied with my stay at Tentrem Hotel from rooms, location and restsurants - Kayu Manis and Summer Palace restaurant cooking up excellent foods. I will, next time, probably choose the hotel nearer to tugu for the convenience of out and about.
Stayed at this resort for 5 nites in July 2023. Check-in was smooth. Upon checking in we were given packet of koi food pellets for feeding. Room was super comfy with private balcony & lake view. Breakfast was great. This resort provide laundry service at an affordable price and daily housekeeping. For added convenience, westlake resto is just around e corner less than 5 mins walk. However, it is quite a distance for one to travel to Malioboro. Overall, it's a great experience & great resort for vacation.
It's an upscale hotel. The staff are very welcoming and nice of them to upgrade us to Deluxe Premiere Double room. Bed is very comfortable and air conditioning is good (esp. for the hot weather). Cleanliness can be improved (eg toilet). Our room is right in front of the lift but we were not being disturbed by noises.
Breakfast spread is good!
Quite a few eateries around the hotel. Otherwise, taking Grab taxi to places is convenient and reasonable fares.
Nice and comfy room and bed, clean and new hotel located near Malioboro and not far from Kraton Jogja and Titik Nol. Breakfast is decent and the service is awesome. Room is spacious with modern minimalis design. Will come again to have a nice weekend staycation here!
Hotel near Malioboro,Danurejan82.6% of visitors choose this area
AAnonymous User2024.12.31
Hotel was clean. Minibar was free, hotel location close to shop and tugu Yogyakarta station. Also when departure to airport train from tuฤu Yogyakarta station.
Very Good
83 reviews
9.2/10
Price from
PHP 2,406
per night
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5.7/10
NnitsreDont understand who gave good reviews for this homestay, maybe they stayed for the right price sufficient for this small house. Not worth more than 80K. I prefer to not review if not for few unprofessional issues. While booking this place, the price changed more than a few times from rupiah 120 to 250k. I never seen like this happen online bookings. So, i did not book. Many hours later the priice was down at 120k again. So, i booked.
Then, the owner sends twice long annoying emails and a shorter whatsapp message (attached herewith) asking for pre-arrival info, a very professional wriiten corporate style. I ignored since those just did not look right. Upon reaching the place - not a corporate guest house but a crampy old home, the owner came out slowly and then just talks to my wife completely ignoring me. He kept chatting. Not a likeable elder, a little tricky i felt.. The room was very small with a type of bed that is just good for a few hours sleep. No water bottles, tissues or new soap. Poor room lighting matched the purpose.
In the night one someone plays the TV so loud right next to the room for a long time until i requested him to lower volume. Almost midnight a few guests were tslking so loud right there for a long time knowing we were sleeping. We left early the next day.
KKen Kurihara+ good location, so many restaurants, cafes, and convenient stores around, close to a big mall as well, nice gym and a great infinity pool with view, and very affordable for the room that you get, staffs were nice, mini kitchen and utensils
- the non-smoking room still had smoke smell left, dusts in the corners, smelly cabinets (there are a lot of cabinets but we ended up not using them bcs of the odor).
Recommended for a short stay, hopefully they can clean up the room and the bad odor inside all the cabinets more thoroughly
GGuest UserComfortable and clean, but unfortunately there is no wifi. I rented at ๏ผ 150k, get a room with 2 rooms and 1 room to relax with TV and kitchen
AAnonymous Usershooo happy with that pool view!! ๐ sangat memanjakan mata, fasilitas dapur lengkap, water heater berfungsi, highly recommended ๐๐ผ
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