Tongren Apartments

Honest review about my two-day stay. I'm hoping to see some improvements. Customer Service: Poor. Unresponsive to requests, lacking in providing assistance. Not courteous, which is expected of a hotel staff. Staff: Unaccommodating, often responding with “No” rather than seeking solutions or alternatives. Hotel Room: Good. The automatic toilet feature was a highlight. Cleanliness: Good, but there is potential for improvement. Amenities: Good. Location: Good. Value for Money: Acceptable for a 4-5 star hotel, but the value is diminished by the subpar service. Improvements in customer service and satisfaction are necessary to justify the cost. Overall Experience: Unsatisfactory, especially compared to my other stays at Wyndham hotels. This particular experience did not meet the standards expected from the Wyndham brand, leading to disappointment.

The experience of staying in this hotel is very good, the front desk service is very intimate, warm words, especially Hu Huishuang and the front desk staff (little girl who doesn't know the name) on the morning of the 22nd, help us take ice medicine, very meticulous and patient. Very large, bright and clean, new facilities, very smart, details in place, air conditioning and hot water are sufficient, bedding is very comfortable. The breakfast is also very good, although there are not many varieties, but it is very careful, and freshly ground coffee is also provided, very nice, there is an underground parking lot, direct access to the hotel lobby, self-driving friendly. Overall very satisfied, is the most cost-effective hotel for this trip so far, highly recommended.

The room is great, especially the garden is very good, mainly because it is late. The experience is less.

The room is clean, the service attitude is good, the transportation is convenient, and especially the breakfast has many varieties, which is my favorite. Tongren is my first choice hotel every time I go on a business trip. One hundred percent positive reviews

In terms of the ‘hard product’ this may be the best value hotel I’ve ever stayed in, I was genuinely shocked at how wonderful it was and for such a low price. The room and bathroom were flawless and spotlessly clean, to the same standard as any international brand 5 star hotel and far exceeding any expectations I had. The outdoor swimming pool was a very welcome relief from the summer heat and humidity. Despite this, I did feel the service wasn’t to the same standard as the hotel. I had a negative experience when checking in, and with a phone call from the hotel in the following days, that, unfortunately, left a very sour taste in my mouth. I was also surprised that there was no one on the service desk of the pool and spa area to show us to the changing rooms or offer us any towels for swimming. This being said, I would stay here again in an instant and would recommend this hotel to anyone visiting Tongren.

A magical stay experience throughout the trip, there is one to say, Location: It is more convenient, you can see it from the high-speed rail station, and it is very convenient to take the bus to Fanjingshan to the tourist bus station; Service: The little brother at the front desk is very patient and has been helping solve problems; Facilities: The hotel faces the road 3 and is a traffic road. At 19:00 when you check in, you can enter the room as if you are sitting on the side of the road and ask for a room change. The original twin room was booked. I was told that there was 1 room on each floor of the hotel that was not facing the road and was a big bed room. I had no choice but to stay on the floor separately. (Thank you also Trip.com for helping solve it in time); Hygiene: There is too much difference with the standard of the hotel star, and they do not use their towels and bath towels; Wonderful: At 1 am, someone knocked on the door and didn't dare to open the door. When I went out at dawn, I found a takeaway on the door handle. 😰

A recommended hotel, the overall supporting facilities and rooms are very good, sleeping at night is very quiet, the bed is very comfortable, not noisy at all, friends who like quiet are blessed. The design of the room is simple and atmospheric, the white color is very refreshing, and the small ornaments inside can be seen that a lot of thought is spent. The outside environment and the sanitation of the room are very good, making people feel very comfortable, and the front desk service is also very NICE 👍 The small refrigerator also has a variety of drinks to meet the needs of people and are free. It would be better if it was summer. The infinity pool outside the house can be rested while also having a panoramic view of the mountains, which is very beautiful. All in all, it is highly recommended, and I can meet again next time!

1. There are plenty of parking spaces; 2. There are charging piles; 3. Breakfast is good; 4. Towels and disposable items are changed every day, and health is once a day. No need to call, very good; 5. There is a laundry room and a dryer, which is convenient; 6. The price is cheap and the environment is quiet (the truck is a bit noisy when you open the window to sleep, and the window should be quiet).

After arriving in Tongguan at the invitation of a friend, although the weather was foggy and a little cold at noon, I could see the pier and the green river water from where I got off the car, which made the tour feel very comfortable. Then I heard my friend's navigation prompt that we were near the destination, a few minutes' drive away. The reviews were really true to me, the transportation was extremely convenient, the location was good, and the hotel was right in front of me when I turned around. As it is the beginning of winter, it is still chilly. The sweet smile of the hotel waitress makes the tea she handed over even warmer. The service is very good. The main purpose of this trip was to check out the filming location of ”Delicious Food”. According to the hotel, in addition to red tourism and cultural heritage, Zhongnanmen Ancient City also often hosts various activities. In the evening, we saw the ”Dragon Swimming in Jinjiang” along both banks, and a poetic and picturesque feeling of sailing emerged. The road back to the hotel was lined with green trees. In late autumn and early winter, the city had a suburban atmosphere. The hotel really understood tourists and put a lot of thought into the rooms, breakfast room, and even the roads and lawns. The hygiene was very good. In particular, the amount and temperature of water in the bath are the best way to eliminate travel fatigue. Due to my schedule, I can only come back to soak in the hot springs when I have the chance.

I originally booked three nights, but after checking in I decided to cancel the next two nights because the main business here is hot springs, and the hotel lobby is also a hot spring entrance open to the public, which is a bit confusing. Although there is a hot spring pool in the room, there are regulations on water consumption. If you exceed the prescribed amount of water, you will need to pay extra. And because there is a hot spring pool in the room, other facilities in the room are a bit tight, making the stay uncomfortable. The hotel is not easy to find behind Jinjiang Hotel. The hotel has a three-story underground parking lot, which is mixed with the vehicles that come to the hot springs. There are plenty of parking spaces. The hotel breakfast is in Jinjiang Hotel. The breakfast is rich in variety and tastes good.