The location is very good, one street from the sea, a very nice view, the cleanliness left little to be desired and the racist receptionist in front of us checked in some Americans and even offered them bottles of water and was very friendly and with us it was very bad and not even water was offered
Everything was perfect! There are a few things that needed work like having the snack room stocked up, having extra toilet paper( that’s understandable), and having trash bags in your trash cans.
The hotel itself was very beautiful and quiet! I would recommend this to anyone.
The beds are comfortable and you can sleep well. The hotel is located in a very nice area of the city. The hotel staff feels good. I think it's a good hotel.
Grand Bohemian Mountain Brook, Autograph Collection is a AAA Four Diamond hotel in Mountain Brook, AL, offering a boutique experience just minutes from downtown Birmingham. Explore nearby attractions like the Birmingham Zoo, Mountain Brook Village, and the Birmingham Botanical Gardens. After a day in the city, unwind with a massage at Poseidon Spa or relax in spacious rooms with complimentary Wi-Fi. Savor farm-to-table cuisine at Habitat Feed & Social, our rooftop restaurant and bar, and enjoy unique wine blending and cooking classes in Birmingham, AL. Planning an event? Host your wedding or meeting in our distinctive venues with modern technology and chef-inspired catering. For an unforgettable stay at a hotel in downtown Birmingham, AL near UAB, choose Grand Bohemian Mountain Brook, Autograph Collection.
The daily breakfast was decent. I loved the fact that I had a microwave in my room. I’m not happy that a bottle of water in the vending machine was $2, though!
Booked for friends, the hotel facilities are in good condition, the service is very good, all staff are very friendly, the waiters are helpful and very warm to every guest.
Great customer service. Frequent traveler to this location. The cleanliness of room was below my standards. Hotel worked to resolve the problem quickly. I will go back again.
Very Good
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8.0/10
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GGuest UserUpon arrival waited 10 minutes for clerk to appear. Didn't even apologize for delay. No one else in lobby. Checked in and then I was to be charged $10 for indulgence fee? and if nothing charged would credit back to charge card. Told her I didn't want to but clerk with silver short hair with pink *****e said it was required. If not used it would be credited back upon check out. The next morning asked same lady about funds being added back she couldn't do it but would notify my credit card department. At this moment a day later still no charge added back. Is this some standard policy? Or was this a way to have customers purchase unwanted snacks or goodies from your snack area?
GGuest UserGreat customer service. Frequent traveler to this location. The cleanliness of room was below my standards. Hotel worked to resolve the problem quickly. I will go back again.
MMartinelleThe daily breakfast was decent. I loved the fact that I had a microwave in my room. I’m not happy that a bottle of water in the vending machine was $2, though!
GGuest UserThe beds are comfortable and you can sleep well. The hotel is located in a very nice area of the city. The hotel staff feels good. I think it's a good hotel.
BBlanca GandaraThe location is very good, one street from the sea, a very nice view, the cleanliness left little to be desired and the racist receptionist in front of us checked in some Americans and even offered them bottles of water and was very friendly and with us it was very bad and not even water was offered
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