Best experience in Makkah Fairmont hotel .. will recommend to all.. Mr saber and Mustafa abdul and Mehmood ur Rehman and Asif and sayoom was best housekeeping team.
It's very clean. Nearby restaurants and supermarkets are a bit far, about 1 kilometer away, but it feels like a popular hotel in the area. During my two-day stay, a large local company held a meeting there, so I ran into a lot of people in white robes, which was a great way to spend some free time chatting. There's a rooftop pool and a nice gym.
Hotel near King Abdul Aziz Road,Jeddah50% of visitors choose this area
GGuest User2025.05.13
The front desk speaks fluent English, communication is smooth, the surrounding environment is relatively quiet, and the room facilities are well maintained.
The room is large, with floor-to-ceiling windows that can see the temple, swimming pool, and gym. The clerk is very enthusiastic and helps with taxis, invoices, and travel suggestions. All in all, it is a very good hotel. If I have the chance to go there next time, I will choose it again
Fantastic hotel! It's like stepping into an Eastern fairy tale. The breakfast buffet was incredibly varied and delicious. The hotel's design is absolutely stunning, a true embodiment of Eastern luxury.
This hotel looks very grand and beautiful from the outside, like a palace. Its main door is on the side, not next to the road. It is not easy to find. I took a taxi twice. The driver didn't know where its main door was because it is a rectangle with four exposed sides. It is really difficult to know which one is its main entrance. The facilities inside are very old, but the accessories provided are quite rich. It is an antique five-star hotel at first glance.
Second time staying here, the location is very good, mainly close to Chinese restaurants, a five-minute walk. Everything is good, but there is construction outside the window. A large car came at two in the morning, making a huge noise and affecting my sleep. I hope this won't happen again next time.
Really worse experience at front desk while checking in, they were unable to find my booking and made us to wait for around hour at reception. They asked me to contact Trip.com which did and booking was already confirmed. After nearly an hour waiting, front desk finally found my booking but I had spent extra £ to make phone calls to trip.com
Very Good
43 reviews
8.6/10
Price from
VND 2,905,646
per night
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7.4/10
GGuest UserThe stay was so good , the hotel is just next to the mosq . Very clean and also convenience supermarkets and shops near , and bus shuttle to masjidul haram every 30 minutes .
GGuest UserReally worse experience at front desk while checking in, they were unable to find my booking and made us to wait for around hour at reception. They asked me to contact Trip.com which did and booking was already confirmed. After nearly an hour waiting, front desk finally found my booking but I had spent extra £ to make phone calls to trip.com
MMarziraHotel Review: Raffles Makkah Palace
My recent stay at Raffles Makkah Palace was absolutely outstanding, offering a seamless blend of luxury, thoughtful touches, and exceptional service that made our experience unforgettable.
From the moment we arrived, we were greeted warmly by the reception team and delighted with a complimentary upgrade upon check-in. The upgraded room was not only spacious with breathtaking views but also impeccably clean and beautifully maintained, reflecting the hotel’s high standards.
A special thank you to the reception manager, whose professionalism and welcoming demeanor made the check-in process smooth and set a positive tone for our stay. Their attention to detail and commitment to ensuring our satisfaction were truly appreciated.
One of the thoughtful touches that enhanced our experience was the provision of bath salts, allowing us to unwind and relax after completing Umrah. It was a small but meaningful gesture that added to the overall sense of care.
The service throughout the hotel was exceptional. The housekeeping team was proactive, consistently checking in to ensure we had enough towels, toiletries, and other essentials, contributing significantly to our comfort.
Breakfast was another highlight of our stay. The breakfast service team was attentive and welcoming, ensuring we were comfortable and well taken care of. They even provided a walk-around tour of the buffet spread, introducing us to the menu and explaining the dishes. The breakfast theme was thoughtfully curated, offering a wide range of delicious options to suit every palate.
Desta and Sandhy stood out for their exceptional hospitality. They were incredibly helpful, attentive, and proactive in anticipating our needs, making us feel truly valued as guests. Hajar also deserves special recognition for her patience and creativity in resolving our requests with practical and thoughtful solutions.
The in-room dining team, especially Farouk, provided excellent service. Farouk’s attentiveness and efficiency ensured that every meal was delivered promptly and with care, enhancing our overall experience.
Raffles Makkah Palace sets the gold standard for luxury hospitality. With its outstanding service, thoughtful gestures, and exceptional team, it made our stay unforgettable. I highly recommend this hotel to anyone visiting Makkah and look forward to returning for another incredible stay.
AAtifgzBest experience in Makkah Fairmont hotel .. will recommend to all.. Mr saber and Mustafa abdul and Mehmood ur Rehman and Asif and sayoom was best housekeeping team.
AAnonymous User- The location is excellent inside the market, good for shopping 👍
What I didn't like:
The price is exaggerated, very expensive, and for the same price there are better and cheaper ones
The lounge is noisy downstairs until late at night, it is clear that the insulation is bad
The floors of the rooms have stains that need more cleaning
There is no hair dryer, and we asked for it, but unfortunately they brought it to us the next day
Delay in checking in after 6 pm and the noise from 10 am to alert us to leave
RRourourourouThe hotel environment is very good. The room in the main building is very new. The lounge on the 11th floor is also very good. This accommodation experience is very good. I will consider staying here again next time I come to Jeddah.
GGuest UserNice hotel. Quiet rooms and comfortable beds. The location is a little far from Jeddah's sights and activities, but the staff are kind and welcoming.
TTraveler2The hotel’s location was excellent, centrally situated near the water and directly across from the Jeddah Fountain. My room was comfortable and featured a balcony, adding to the experience. Breakfast offered a diverse selection of delicious food with ample dining space. The gym was well-equipped and impressively spacious.
AAibeiSecond time staying here, the location is very good, mainly close to Chinese restaurants, a five-minute walk. Everything is good, but there is construction outside the window. A large car came at two in the morning, making a huge noise and affecting my sleep. I hope this won't happen again next time.
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