Positives:
- maybe new? The inside looks good!
- very welcoming
- easy access
- easy parking
- quite nice view from window or back in the pool area
What could be improved:
- could upgrade the windows so it would be noise free. It’s key to good night sleep.
Incredibly comfortable, definitely the right choice! It's very close to the beach, and there are plenty of stray cats around. Nights out were very relaxing, and coming back to the hotel felt incredibly cozy and welcoming. I'm definitely making this Ritz-Carlton my go-to spot for future stays.
It's very clean. Nearby restaurants and supermarkets are a bit far, about 1 kilometer away, but it feels like a popular hotel in the area. During my two-day stay, a large local company held a meeting there, so I ran into a lot of people in white robes, which was a great way to spend some free time chatting. There's a rooftop pool and a nice gym.
Very good, the room is clean and tidy, the bed is very wide, and there is a living room.
Service: The staff is very good and hospitable
Ctrip's customer service is also very responsible, and I am still accompanying the whole process at two or three in the morning. Thank you very much.
Facilities: perfect and new
Hygienic: The room is clean and tidy, and the living is very comfortable
Environment: The bed is wide
Second time staying here, the location is very good, mainly close to Chinese restaurants, a five-minute walk. Everything is good, but there is construction outside the window. A large car came at two in the morning, making a huge noise and affecting my sleep. I hope this won't happen again next time.
29 Aug - 31 Aug
Relaxing Honestly for Families & Groups
A true 5 ⭐️
Fast Check-in & out.
Best Arabic Coffee (Gehwa) served at reception after Zuhur
Fresh and variable breakfast
Booked 2 Quadruple rooms 1311, 1111
Excellent Room service specially by Guy in day shift named “ Muhammad Mehdi” very professional and generous 😊
May Allah promote you with success, Ameen
The room was great - large and clean, with everything. I didn't really use any staff services - but I was disappointed to see the gym is not working, as that was one of the reasons why I booked the hotel. It should have been communicated before that it's not working. Otherwise a great option and his value in Jeddah!
Very Good
144 reviews
8.4/10
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7.4/10
GGuest UserThe stay was so good , the hotel is just next to the mosq . Very clean and also convenience supermarkets and shops near , and bus shuttle to masjidul haram every 30 minutes .
GGULRAZE NAWAZ29 Aug - 31 Aug
Relaxing Honestly for Families & Groups
A true 5 ⭐️
Fast Check-in & out.
Best Arabic Coffee (Gehwa) served at reception after Zuhur
Fresh and variable breakfast
Booked 2 Quadruple rooms 1311, 1111
Excellent Room service specially by Guy in day shift named “ Muhammad Mehdi” very professional and generous 😊
May Allah promote you with success, Ameen
MMarziraHotel Review: Raffles Makkah Palace
My recent stay at Raffles Makkah Palace was absolutely outstanding, offering a seamless blend of luxury, thoughtful touches, and exceptional service that made our experience unforgettable.
From the moment we arrived, we were greeted warmly by the reception team and delighted with a complimentary upgrade upon check-in. The upgraded room was not only spacious with breathtaking views but also impeccably clean and beautifully maintained, reflecting the hotel’s high standards.
A special thank you to the reception manager, whose professionalism and welcoming demeanor made the check-in process smooth and set a positive tone for our stay. Their attention to detail and commitment to ensuring our satisfaction were truly appreciated.
One of the thoughtful touches that enhanced our experience was the provision of bath salts, allowing us to unwind and relax after completing Umrah. It was a small but meaningful gesture that added to the overall sense of care.
The service throughout the hotel was exceptional. The housekeeping team was proactive, consistently checking in to ensure we had enough towels, toiletries, and other essentials, contributing significantly to our comfort.
Breakfast was another highlight of our stay. The breakfast service team was attentive and welcoming, ensuring we were comfortable and well taken care of. They even provided a walk-around tour of the buffet spread, introducing us to the menu and explaining the dishes. The breakfast theme was thoughtfully curated, offering a wide range of delicious options to suit every palate.
Desta and Sandhy stood out for their exceptional hospitality. They were incredibly helpful, attentive, and proactive in anticipating our needs, making us feel truly valued as guests. Hajar also deserves special recognition for her patience and creativity in resolving our requests with practical and thoughtful solutions.
The in-room dining team, especially Farouk, provided excellent service. Farouk’s attentiveness and efficiency ensured that every meal was delivered promptly and with care, enhancing our overall experience.
Raffles Makkah Palace sets the gold standard for luxury hospitality. With its outstanding service, thoughtful gestures, and exceptional team, it made our stay unforgettable. I highly recommend this hotel to anyone visiting Makkah and look forward to returning for another incredible stay.
GGuest UserLove the Fairmont hotel! Been here a good few times, comfy beds and pillows, i would recommend cleaning out the dust on the AC units and Windowsills, but will be back as it’s one of my favourite hotels to stay in mekkah.
DDr. UmairThis hotel is phenomenal and I can't recommend it enough. The staff, from the moment I arrived, was incredibly friendly and welcoming. Mr. Abdallah Al Ansari, in particular, was exceptional—so knowledgeable, passionate, and helpful. The check-in and check-out processes were both seamless, the facilities were excellent, and the breakfast was a magnificent, mouth-watering feast after performing Omra.
A major highlight is the location, just a five-minute walk to Gate 79 of Al Haram. The hotel also holds the Guinness World Record for the highest suspended prayer room in the world, an amazing feature that adds to an already wonderful experience.
AAnonymous UserThe location is excellent, and the Red Sea is about 100 meters away.
Facilities: Not bad, and the room is big. The mattress is really soft and has good support. This Simmons mattress is the most comfortable I have ever slept on in my life. The last photo is the view from the window, and the Red Sea is not far away.
WWangdameiderichangThe hotel is in a great location, right on the Red Sea coast. You can stroll along the seaside promenade at night, where you can see a local husband and several wives and children having dinner by the sea, and many cats waiting to be fed.
We stayed in a sea view room, and when we opened the curtains in the morning, we could see the waves and seagulls.
IIslam Ibrahim 83Excellent hotel, excellent location and more than wonderful treatment. Thank you very much for the hospitality. God willing, there will be more stays at your hotel in the coming days, God willing.
SShaikh AftabThe hotel offers excellent 5-star facilities and a pleasant ambiance. The front desk staff is very cooperative and welcoming. I was able to check in about 6 hours early without any issues. The hotel is clean, and the rooms come equipped with a locker, weighing scale, and TV. The gym and swimming pool are top-notch, and the breakfast buffet is outstanding with a wide variety of options.
I’ve stayed here twice within a year. Previously, they provided a shuttle service to Ajiyad Road, which was very close to Haram. This time, however, they use larger buses that drop off at the back of the Ajiyad bus station, increasing the distance to about 500-600 meters from Haram. There are only two large buses, and they leave as soon as they are full, not strictly following the schedule. I ended up taking a taxi for 10 riyals multiple times. Despite this, I highly recommend the hotel for its excellent facilities. Additionally, Albaik is conveniently located just across the road.
SSteve HKThe room was great - large and clean, with everything. I didn't really use any staff services - but I was disappointed to see the gym is not working, as that was one of the reasons why I booked the hotel. It should have been communicated before that it's not working. Otherwise a great option and his value in Jeddah!
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