Hotel near Baixa,Lisbon8.7% of visitors choose this area
LLam Yiu Ting2025.05.24
The hotel is somewhat distant from all metro stations. If you have large luggage, navigating the pebble-paved streets can be quite challenging, so taking an Uber or taxi is highly recommended.
Upon arrival, we enjoyed delicious welcome desserts in the room. The amenities include a kettle for boiling water and a complimentary bottle of water. But no tooth paste, tooth brushes or slippers are provided.
The water pressure in the shower was weaker than I’d prefer, and the bathroom sink counter is too small, making it difficult to place items. Handwashing often resulted in water splashing everywhere.
On the positive side, the bed was very spacious, which we greatly appreciated.
Luggage storage is free. Luggage is kept in the luggage room and have to wait for the staff to open the door to get the luggage. There are sometimes only 1 staff in the front desk and if you are in a hurry and if no one happens to be in the reception area, you may have to prepare more time for this. We have waited around 10 mins.
Hotel near Baixa,Lisbon8.7% of visitors choose this area
AAnonymous User2025.02.05
The transportation is convenient, just outside the subway station. The front desk service is enthusiastic, and they help introduce tourist information when they see that you are a tourist. The room itself has a lot of toiletries and the sanitary conditions are also acceptable.
Located right in the heart of the city, the Masa Hotel in Portugal was an excellent experience.
I chose the Masa Hotel for my trip to Lisbon and it completely exceeded my expectations! The hotel is perfectly located, just a few minutes' walk from the metro station, making it convenient for visiting attractions and navigating the airport. There are also many wonderful cafes and restaurants nearby.
The spacious and clean rooms, with modern amenities and a reliable free Wi-Fi connection, made my stay incredibly comfortable. The breakfast was a real surprise, with its diverse selection and delicious local cookies.
The 24-hour front desk staff was incredibly helpful and patient, whether providing directions or answering questions. The hotel also offers a swimming pool, fitness center, and other amenities to meet your every need. The overall experience was excellent, no wonder it's so popular. I'll definitely stay here again on my next trip to Lisbon!
It is an old four-star hotel in a relatively quiet location. It is surrounded by residential buildings. It is 5 or 6 minutes' walk from the beach. The train station is 10 minutes away. Next door is a shopping mall for shopping, laundry, and supermarkets. It is more convenient. The hotel facilities are older and the rooms are on the thinner side. The bathtub design is not reasonable for showering. Water will spill out and wet the ground. Be very careful when entering and exiting. The air conditioner is either too cold or leaking. Parking, fitness and indoor swimming pools all require a separate fee. I have stayed in hotels in so many countries. Fortunately, this is the first time I encountered them. Fortunately, the hotel staff are very friendly and responsive. The thoughtful gift of a cake on my birthday is very nice😊 The breakfast is rich and delicious, and the bread is delicious. If you want to take a rest and vacation, it is a good choice👍
Hotel near Baixa,Lisbon8.7% of visitors choose this area
PPhanie叶青青青2019.12.02
The hotel is in the old town. It is a bit strenuous to walk and needs climbing, but it is very convenient to take a taxi. Lisbon can use uber.
This time happened to be my mother's birthday, and the hotel also remembered to send cakes to Japan ~
The mini bar can be used for free for the first time, everyone said that tea and coffee are available every day ~
Hotel near Lisboa Centro,Lisbon63.3% of visitors choose this area
GGuest User2023.05.29
Fantastic hotel. Not exactly in the centre but I liked it. Shopping centre 30 seconds walk away and €5 to get to all the tourist bits. Hotel staff super friendly, lovely big standard classic rooms; great decor and feels very special. Really enjoyed my stay.
Hotel near Baixa,Lisbon8.7% of visitors choose this area
DDiannaoxiong2024.08.04
The hotel is clean and tidy, very new. Turn left and there is a shopping mall. There is a supermarket downstairs in the mall. It is an eight-minute walk from the hotel. It is not in the old town, but it is not bad! The front desk has a very good attitude. There is a handsome guy named Nuno, who is very enthusiastic and smiling. The flight after checking out of the hotel is at 7 o'clock. I left at 4 o'clock in the morning. I asked the front desk if I could take some breakfast with me. They agreed very happily. There were six people in the group. They gave six breakfast boxes, which were very large, with two sandwiches, juice, mineral water, bananas, and coffee. One big box for each person, we almost couldn't take it. It was so real and loving. We ate this for breakfast and lunch. Thank you very much🙏
Hotel near Baixa,Lisbon8.7% of visitors choose this area
GGuest User2023.04.18
This is a very special hotel in a beautiful location with beautiful rooms, most with great views, and excellent service. Loved everything about it and recommend it in the strongest terms for leisure travelers.
Hotel near Baixa,Lisbon8.7% of visitors choose this area
MMei Chun2023.12.22
Front desk staffs are so friendly and helpful. Breakfast with food choice and even can have Champagne. I had dinner in the hotel restaurant 3 times, Is a good experience. For the first two times, really good food. The last time changed chef, taste terrible. So better check the chef before go. Not many shopping spot around the hotel. But can walk to hop on hop off bus. Good value for the price.
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AAnonymous UserThe hotel is not located in the city, but there is a subway station that takes ten minutes' walk to the old city. It is also very convenient because there is no taxi in the city to go to the airport. The breakfast in the hotel is very good, the variety is rich and the quality is good, and the service is particularly good. SANA is a local hotel chain in Portugal, and its quality and service are quite guaranteed. The hotel is located on the flight network where planes land and take off, but the soundproofing in the room is good, which is perfect if you want to watch and take pictures of planes.
HHeizuanguibinhuiyuanLocated right in the heart of the city, the Masa Hotel in Portugal was an excellent experience.
I chose the Masa Hotel for my trip to Lisbon and it completely exceeded my expectations! The hotel is perfectly located, just a few minutes' walk from the metro station, making it convenient for visiting attractions and navigating the airport. There are also many wonderful cafes and restaurants nearby.
The spacious and clean rooms, with modern amenities and a reliable free Wi-Fi connection, made my stay incredibly comfortable. The breakfast was a real surprise, with its diverse selection and delicious local cookies.
The 24-hour front desk staff was incredibly helpful and patient, whether providing directions or answering questions. The hotel also offers a swimming pool, fitness center, and other amenities to meet your every need. The overall experience was excellent, no wonder it's so popular. I'll definitely stay here again on my next trip to Lisbon!
GGuest UserVery nice hotel!! We spent our vacation there 4 nights. Clean and good amenities,good for photos. Nice service with everyday room cleaning.Staff are mostly friendly. We received a little presents because of my boyfriend’s birthday. A little improvement is the room view it is blocked by wire. Would be better if they have the airport shuttle service as mentioned. The spa was the best part of this hotel 😆 We have been there twice and its free of charge! This hotel is a great deal in my point.
LLam Yiu TingThe hotel is somewhat distant from all metro stations. If you have large luggage, navigating the pebble-paved streets can be quite challenging, so taking an Uber or taxi is highly recommended.
Upon arrival, we enjoyed delicious welcome desserts in the room. The amenities include a kettle for boiling water and a complimentary bottle of water. But no tooth paste, tooth brushes or slippers are provided.
The water pressure in the shower was weaker than I’d prefer, and the bathroom sink counter is too small, making it difficult to place items. Handwashing often resulted in water splashing everywhere.
On the positive side, the bed was very spacious, which we greatly appreciated.
Luggage storage is free. Luggage is kept in the luggage room and have to wait for the staff to open the door to get the luggage. There are sometimes only 1 staff in the front desk and if you are in a hurry and if no one happens to be in the reception area, you may have to prepare more time for this. We have waited around 10 mins.
PPauloSecond stay in this hotel. This time I stayed for 3 days.
Things were ok but there were a couple of details that were not up to I expected.
Unfortunately, pool and steam room were still under renovations so only sauna was available.
One of the days, the cleaning lady took all my bath towels and forgot to replenish it and she just left me with only a single hand towel.
I had to do to the front office to ask for a set of bath towels to take shower. Shout out to Joaquim from front office, that he actually after his shift came up to hand me a new set of towels.
Also on the second day during breakfast I took an egg that was supposed to be boiled and after I cracked it, I made a mess of myself and the table, as the kitchen staff had put raw eggs on display, instead of boiled eggs.
I will still eventually choose to stay in this hotel as it has an amazing co-working lobby, a nice bar and an overall nice atmosphere, but these 2 events were not very pleasant.
AAnonymous UserIt is a very good hotel ~ the atmosphere is very good ~ the hotel with historical heritage is fascinating ~
The room is spacious and comfortable
It is a hotel worth visiting again~
GGuest UserIt's a nice hotel, but I think the location is not good enough. You need to take a taxi to get to various attractions. We arrived at 11:00 and were allowed to check in early. However, the front desk service was inconsistent. The first day, the receptionist was very gentlemanly, but the second day, he was very impatient. It's worth mentioning that the hotel's showers are very good and powerful. The hotel breakfast is also good, with egg tarts.
GGuest UserA family resort full of kids, probably suitable for their needs, not ours, unfortunately. Not really the best experience for a couple trying to enjoy their stay. Both inside and outside pool full of children, ended up not swimming at all. There was only a buffet dinner available at the restaurant or some small snacks at the bar. We paid 15eur each for a ”caesar” salad, with the ingredients: lettuce, bread crutons, some burned bacon, chicken resembling a prebaked chicken from Lidl unfrosted from the freezer, and caesar sauce. Breakfast had some more choices, and gladly some fresh fruits, but no fresh juices like in all other hotels during our stay in Portugal, only the cheapest orange juice you can probably get. Even though the staff was very nice, the resort is quite run down looking and rooms very basic. Probably an ok stay for a family with smaller kids, couples try somewhere else.
GGuest UserHighly recommended! The staff were friendly, knowledgeable and gracious throughout our stay. Location is excellent, and afforded us the opportunity to walk and use public transportation to experience Lisbon’s beauty.
AAnonymous UserThe service in a five-star hotel is different. The staff are very enthusiastic. When I checked in, they offered me water to drink, and someone took me to the room and introduced the room facilities to me.
When I first entered the room, I thought it was another mirror facing the bed, but it was actually a wall-mounted TV! The room is very large and comfortable to live in. There is a coffee machine, but I didn't find a kettle.
There is salmon in the buffet, so families who like seafood should go for it!
When I checked out, there was a beautiful lady at the front desk with a good temperament. I was waiting in line. When she saw me, she smiled at me, and my mood improved for the whole day... It gives people a very good feeling and impression, worthy of being a five-star hotel!
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