Hotel near Kowakidani/Miyanoshita,Hakone1.8% of visitors choose this area
MM270970****2025.12.25
We got an upgraded room, a 30-square-meter one, with the option to shower in the room or at the hot springs. The public hot spring baths are divided into indoor and outdoor sections. The buffet was just okay. Check-in starts at 3 PM, so if you arrive early, you just get a number and wait. Many Japanese families with children were there, so it seems to be a family-friendly hotel. There's a shuttle bus, which should be convenient. We drove, and the parking lot is quite spacious.
View: The room offers a fantastic view, the lake-view room on the 19th floor provides a spacious and comfortable panorama.
Parking: Free! Just navigate to the hotel and drive into the large parking lot you'll see (we circled three times, but the signs are actually very clear). After getting your parking ticket, check in and register it at the front desk. You can then enter and exit as many times as you like, free of charge, which is very convenient. Completely free.
Facilities: Surprisingly dated. Booking this for over 2000 yen during New Year's, it felt like a Japanese budget hotel. Seriously needs an upgrade; it might deter families. Choosing a Japanese-style room would be much better.
Food: Breakfast was great. For other meals, we had to make reservations due to New Year's, so we ended up eating instant noodles (there are many convenience stores nearby).
Activities: During New Year's, there were traditional cultural activities in the lobby, which was a nice experience.
My stay at this hotel was truly exceptional. The view of Mount Fuji was absolutely perfect, creating a breathtaking and unforgettable experience. The hospitality service was fantastic—staff were incredibly attentive, friendly, and went above and beyond to ensure a comfortable stay. Every detail was well taken care of, making it a truly relaxing and enjoyable visit. Highly recommended!
Hotel near Kowakidani/Miyanoshita,Hakone1.8% of visitors choose this area
WWuyuehaixiangwanerya2025.12.16
This hotel far exceeded our expectations! It was unanimously praised by my travel companions during this trip. It just goes to show that you get what you pay for.
It's only about 100-200 meters from Gora Station for the Hakone Tozan Railway, and there's a bus stop right outside the hotel that goes to Gotemba Premium Outlets. This made transferring transportation so easy, without having to drag our luggage too far, and it was punctual and convenient.
Everyone, when you get to Hakone-Yumoto Station, remember to absolutely send your luggage ahead at the station. It's only 1000 yen per person for large luggage. We arrived at the hotel in the afternoon, and our bags were already in our room. This service is incredibly thoughtful and human-centric.
The nearby gyoza restaurant was quite good. If you haven't booked dinner, you can give it a try. I highly recommend the kimchi gyoza soup.
Breakfast was a standard buffet, with both Japanese and Western options, and a good variety to choose from.
The private onsen required a wait, so we only experienced the public bath. Perhaps because it was a weekday evening, there was no one else there, so it practically felt like we had the place to ourselves.
The hotel is a bit old, but I was really drawn to it because of the balcony. The location is great, directly connected to Queen's Square, so dining and entertainment are very convenient. The Ferris wheel is right opposite the hotel, and the instant noodle museum is within walking distance.
Hotel near Kannai,Yokohama9.4% of visitors choose this area
GGuest User2025.11.25
Very close to south gate of kannai station. Very friendly staff. Good air conditioning in room. Strong water pressure and hot shower. Close to at least 3 convenience stores for snacks. Lawson is across the street. 20 minutes to international passenger cruise terminal or chinatown.
The hotel is incredibly convenient, located directly within the Odawara Station complex, although it can be a little tricky to find for first-timers. From Odawara Station's East Exit (stay within the station building), take a short escalator down. You'll spot the Lusca mall on your right. Upon entering, Marugame Udon is on your left, and Seijo Ishii supermarket is directly opposite. Walk past Marugame, turn left to exit the mall, then turn right onto a glass-enclosed walkway outside. Continue straight, passing a parking lot on your right. Keep going until you see the hotel's directional sign (like the one in the last photo). Take the escalator up to the 4th floor, where you'll find the hotel lobby.
We stayed in a Double B room, which was relatively spacious and well-suited for a family of three. This particular room type, which we only saw listed on Ctrip, was excellent. The bathroom featured a wet/dry separation but no bathtub. However, the public bath on the 10th floor was very comfortable (remember to bring your own towel!). There's also a foot bath on the 14th floor offering scenic views. If daily cleaning is desired, simply place the 'clean my room' sign outside your door, and fresh towels and yukata will be provided. Even if you forget the sign, they thoughtfully leave fresh yukata and towels at your door – a really nice touch. I appreciated this considerate service that respected our privacy. The bedding was comfortable, and individually packaged facial cleanser, makeup remover, and body lotion were replenished daily.
Odawara is a wonderful city, and this hotel's location makes it extremely convenient for visiting Hakone, Atami, and Kamakura. I would love to visit again and would definitely choose this hotel for my next stay. The only minor downsides were the slight train noise (though I still slept very well during my three-night stay) and the slightly stiff toothbrush provided.
Hotel near Lake Ashi,Hakone20.6% of visitors choose this area
MM253742****2025.10.19
I booked a lake-view room, but at first, the front desk gave me a garden-view room with only a tiny glimpse of the lake on the left. After some discussion, they finally switched my room. Later, after my bath, I noticed that several rooms with better views were just getting occupied, so it really shows you have to advocate for yourself. After the room change, the scenery was fantastic, directly facing Mount Fuji, absolutely stunning. The breakfast selection was also rich. The only downside is that transportation is a bit inconvenient; there aren't many shuttle buses, and public transport services are limited.
Hotel near Gora/Sengokuhara,Hakone8.2% of visitors choose this area
ZZunet2025.12.30
Our trip so great! They provide everything for you including snacks and fresh set of pajamas every day. The included breakfast and dinner were marvelous as well. The public onsens were awesome. You just need to find a time to go when there are not too many people. We had our dinner during the second shift (at 8pm) so we went to the onsen first, showered, and then went to dinner, which worked out perfectly. The hotel is right next to the train station so it’s very convenient. Highly recommended!
The hotel is conveniently located, about a 10-minute walk from Fujisawa Station, and there are several convenience stores as well as supermarkets next to the hotel, making it easy to go shopping. And there are also many restaurants, the best is there is a palace of excitement, there is a lot of things sold, the price is also very cheap, close to Eno Electric, excellent transportation.
Nearby just arrived at the station Excellent transportation
Very Good
199 reviews
8.8/10
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9.3/10
Great
11346676****Hakone Kowakien Ten-yu Hotel was an amazing experience! The hotel boasts multiple natural hot springs with a rich variety of baths and breathtaking scenery; soaking in them left me feeling completely refreshed. The rooms are spacious and elegant, with stylish Japanese decor that ensures privacy. The dinner buffet was exquisite, featuring fresh and delicious ingredients. The staff were warm and attentive, always greeting guests with a smile. Its convenient location also offers easy access to transportation. Both the facilities and service truly reflect the high quality of Japanese onsen hotels. Highly recommended!
AAnonymous UserWe booked a hot spring hotel on short notice and were very satisfied with it. We arrived early and could not check in until after 3:30 pm, but fortunately we could leave our luggage at the hotel. The staff helped us make the bed when we were having dinner in the evening. There was a rich variety of dinner, but we didn’t really like the side dishes. It would have been better if the side dishes were replaced with sashimi. We even had a surprise dessert after the meal, which made us very happy. The breakfast the next day was also very filling and delicious. The experience is very good and recommended for staying.
AANASTASIIA_BERDNIKOVAThis hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
MM253742****I booked a lake-view room, but at first, the front desk gave me a garden-view room with only a tiny glimpse of the lake on the left. After some discussion, they finally switched my room. Later, after my bath, I noticed that several rooms with better views were just getting occupied, so it really shows you have to advocate for yourself. After the room change, the scenery was fantastic, directly facing Mount Fuji, absolutely stunning. The breakfast selection was also rich. The only downside is that transportation is a bit inconvenient; there aren't many shuttle buses, and public transport services are limited.
WWuyuehaixiangwaneryaThis hotel far exceeded our expectations! It was unanimously praised by my travel companions during this trip. It just goes to show that you get what you pay for.
It's only about 100-200 meters from Gora Station for the Hakone Tozan Railway, and there's a bus stop right outside the hotel that goes to Gotemba Premium Outlets. This made transferring transportation so easy, without having to drag our luggage too far, and it was punctual and convenient.
Everyone, when you get to Hakone-Yumoto Station, remember to absolutely send your luggage ahead at the station. It's only 1000 yen per person for large luggage. We arrived at the hotel in the afternoon, and our bags were already in our room. This service is incredibly thoughtful and human-centric.
The nearby gyoza restaurant was quite good. If you haven't booked dinner, you can give it a try. I highly recommend the kimchi gyoza soup.
Breakfast was a standard buffet, with both Japanese and Western options, and a good variety to choose from.
The private onsen required a wait, so we only experienced the public bath. Perhaps because it was a weekday evening, there was no one else there, so it practically felt like we had the place to ourselves.
AAnonymous UserThis is my first time to experience this kind of pure Japanese-style hotel. Although I only stayed there for one night in a hurry, the experience was very rich and colorful. The service staff was warm and considerate. Although we relied almost entirely on translation machines and body language, it did not affect our communication. The aunt who was responsible for taking care of us would patiently help us change our clothes, remind us to appreciate the cherry blossoms, and ask us where to go. It felt like my own relatives were taking care of the children who came to travel. This is probably the meaning of a family hotel. Dinner and breakfast were very delicious and sufficient! The girls really couldn't finish it! When I learned that someone of us had a birthday, I got a handwritten blessing card, which was very touching! Our friends agreed to stay more time to come here next time!
HHelen MaryGreat place to stay in tranquil beautiful surroundings and if you're lucky a view of Mt Fuji.
Was easy to get to (bus J from Odawara station (expected 50 minutes but took over an hour due to traffic jams near ropeway late morning time).. Short easy 5 minute walk from bus stop to hotel (ignore other reviews). We had a Japanese style room for two. Plenty of space and great view of Fuji from the room. The bathrooms are clean and perfectly fine but a bit dated. However not a problem. The onsen experience felt very traditional and really enjoyed it. I'm vegetarian and there were quite a few options in the buffet (breakfast and dinner) which was appreciated . When we left we used the great hotel shuttle to drop us at Minami Onsenso where we picked up the T bus to take us back to Odawara train station (about 50 minutes around 10am). The staff at hotel were super helpful and overall it was a great, relaxing stay.
GGuest UserThe refrigerator in the room was very dirty. I felt sick after opening it and closed it immediately, so I don't know if it was dust or mold, but I think it would be a good idea to clean the inside of the refrigerator as well.
The teapot that was placed right above the refrigerator also had tea leaves and water left on it, so I thought it might not have been washed, and I couldn't use it.
Also, at dinner, a foreign staff member took my tea utensils without asking me. I wanted to drink tea after the hot spring, but I wish they had asked me before taking it down. Also, when I left, I didn't close the door, so I stood up and closed it myself.
Other than the above three points, the hot spring facilities and the person who guided me to my room were very kind, so I had no complaints.
GGuest UserThis ryokan is perfect for people who want to experience ryokan for the first time but want something cheaper within Hakone area. Situated on the main road with buses to Owakudani and train to Odawara. I'd recommend catching the bus from Odawara to this ryokan since the walking trail from the closest station to this place is hilly and has lots of stairs. Main road is not very luggage friendly so pack very light when you're staying here.
This place has very nice rooms with view to the river behind it. The view is spectacular when the entire river area is covered in red autumn leaves. Dinner and breakfast are very delicious, you will be served a range of traditional food from a la carte to dessert. You can also book your private indoor onsen FOR FREE. The ryokan also has an open outdoor onsen across the bridge for 3000 JPY.
The only downside of this place is the main road is very busy as it's the only way for people to drive from Odawara to Owakudani. So local people take this road to get to Owakudani. Buses from this place will not stop at there in the weekend. Your best plan is to go to Lake Ashi first and take the opposite route to Owakudani instead. Plan your trip in this area very carefully because a bus trip that would take 10-15 minutes will end up taking you 1 to 1.5 hours.
ZZunetOur trip so great! They provide everything for you including snacks and fresh set of pajamas every day. The included breakfast and dinner were marvelous as well. The public onsens were awesome. You just need to find a time to go when there are not too many people. We had our dinner during the second shift (at 8pm) so we went to the onsen first, showered, and then went to dinner, which worked out perfectly. The hotel is right next to the train station so it’s very convenient. Highly recommended!
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