Hotels With Spa in South Sumatra, Indonesia

The receptionist is professional by providing facilities information. The room is far from the escalator. I need to arrive my room with 4 turns….(Maybe my room type is located there.) The room is spacious. Some stains are spotted on the linens including bed sheet cover and duvet cover. As I just stay for one night, this won’t be a big issue to me. The pillow are too high to sleep and I use a towel instead.

I stayed with my children. Even though it is an old hotel, everything is still very well maintained. All staff are very friendly with greetings when meeting guests. Unfortunately the bathroom toilet does not have a bidet. And the lighting in the bathroom is very minimal. But overall I was satisfied spending the night at this hotel.

security is good attitude n receiptionist so humble, room have some water is good enough and room so far so good very clean.

This is my 2nd stay. I like Batiqa's ambience so I booked again. Pros : + super good breakfast options. Main courses, local dishes (pempek/model), porridge, soup, cereal, noodle bar, egg bar, waffle, bread & cakes, salad bar, jamu & variety of drinks + mini gym with some good equipments for working out + sofa on the room + comfy beds with large pillows Cons : - the room is not soundproofed. Outside noises can be heard - when I entered the room, there is a certain smell which I don't know where it comes from

Hotelnya bagus di tengah kota, dkt dgn mall jadi gampang kemana mana, fasilitas lengkap, worth it to buy deh, next time bakalan staycation disini lagi🥰🥰🥰

never knew the restaurant for breakfast only served indonesian food. and just my preference i dont like the shower. staffs are friendly and helpful, good job! me and my family stay here for my wedding and overall is good

Clean, strategic location, but very limited parking lot. Staffs are kind

I stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.

Novotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts. The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors. While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang! Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis. Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional. Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!

I had a pleasant stay at Hotel Arista Palembang—clean rooms, plenty of breakfast choices and a strategic location in the heart of the city. Will surely come back next time! 😊