Hotels With Spa in Red Sea Governorate, Egypt

We booked two family suites, each with two bedrooms, a living room and a balcony. But we were not arranged in the same building. The room size is not large, and the facilities are old. The bathroom is also unremarkable. The resort is not small. After checking in at the entrance, there will be a battery car to the room. Parking is convenient. It has its own beach, a swimming pool, and there should be a water park, but it was very windy on the day we checked in, so we couldn't experience these facilities at all. The room rate includes dinner. We had dinner and we were full, but it was not good. We set off early in the morning, so we didn't experience breakfast. If you want to pack breakfast, you need to book it in advance with the front desk. The hotel is still a distance from the city, and it takes about 15 to 20 minutes to drive. There is a store selling souvenirs and clothes at the entrance of the hotel. It looks large, but the price is expensive and the quality is average. In short, it is not meaningful to stay in a seaside resort on a windy day in January, and I didn't really experience the value of the resort. Fortunately, the cost performance is still relatively high, so it is worth recommending from this perspective.

Perfect hotel in every thing , early check-in and free upgrade to marina room , friendly and professional stuff in every department ,the most clean hotel I had ever seen. You can't get better view than Pickalbatros Citadel ever. I met a serious problem in check in after the cheerful welcoming form every one of stuff. The problem was that my reservation rate from trip.com was not for Egyptian people and I have to pay a difference fees to the hotel about 15 USD, Mr. Mahmoud and Mr. Mohamed Rashed from the reservation team told me that issue and asked me to contact with the customer support team of trip.com . Once I contacted trip.com customer support team they solved the problem in only 5 mins and covered the difference for me. I payed the hotel and trip.com compensate them for me. Thank trip.com & Pickalbatros Citadel. I will come again for sure, and my next reservations will be by trip.com as a trusted site.

During our family trip to Jungle Aqua Park, we were thrilled by the idea of staying in a resort that promised fun, relaxation, and plenty of activities with its all-inclusive offerings. Sadly, while there were some bright spots, much of our experience left us feeling frustrated, and at times, even scammed by the way things were structured. The Good - The facilities themselves are well-maintained and visually appealing. The pools and theme park rides, when open, provided excellent entertainment for both adults and kids. - The variety of pools and slides seemed promising on paper, and when operational, they delivered an exciting experience. The Not-So-Good 1. Questionable All-Inclusive Facilities & Timings The biggest disappointment of our stay was the deliberate clash in operating times for different amenities. For instance, dinner ended abruptly at 8:30 PM, but the popcorn, doughnut, and candyfloss stalls at the theme park (especially appealing to kids) shut down only half an hour later at 9 PM. This left us scrambling to enjoy everything in the tiny time-slots available and made it nearly impossible to take full advantage of what's included. Even more frustratingly, theme park rides for adults were bizarrely restricted, with only one ride open per night as a rule. This limited options and left us wondering why the resort would restrict its own attractions. 2. Artificially Prolonged Queues Breakfast became a daily test of patience. The focus on one egg station for omelets—not even offering options like scrambled or fried eggs—created unnecessarily long lines. It often felt like the resort intentionally used these extended wait times to waste your morning, essentially cutting into the time you could use for exploring the resort’s facilities. Not ideal when you're already struggling to balance overlapping schedules! 3. Staff Attitude & Service Another major letdown was the attitude of many staff members. We found them to be unfriendly, unhelpful, and sometimes even outright rude. When raising questions or trying to understand how things worked, we were made to feel like an inconvenience rather than welcome guests. Customer service is key in any resort, and unfortunately, Jungle Aqua Park missed the mark on this front. - Better alignment of operating times across the resort to allow guests to enjoy all-inclusive perks without a rushed experience. - More consistent opening of adult rides so guests can maximize their enjoyment of the waterpark. - Breakfast options should be expanded beyond omelets to reduce queue times and provide more variety. - Training the staff to prioritize customer service and handle guest inquiries more politely would greatly enhance the guest experience. While Jungle Aqua Park showed flashes of potential in terms of its facilities, the inefficiencies and poor management of schedules made it difficult to fully enjoy what was offered. What should have been a stress-free, family-friendly vacation often turned into a logistical challenge, filled with avoidable friction and unnecessary waiting. With improvements in scheduling, staff attitude, and a more guest-centered approach, this resort could truly shine. However, as it stands now, I would hesitate to recommend it, especially for families looking for a relaxing time.

we had a family reunion at Panorama form October 31 to November 7,2019, we had 7 rooms The Location is Excellent , walking distance to downtown ElGouna Rooms are spacious, food quality is good, Staff very courteous and pleasant the only problem we had was confirming reservation with the hotel Overall experience was very good, may book it again in the future

The room has a view of the sea and the waiters are very friendly. The hotel has its own beach, which is family-friendly. There are shopping stores and restaurants nearby. It is not far from the port, less than 6 kilometers. Uber is convenient and the food is average.

The location of the hotel is great for people who want to go out and play. There are many restaurants, shops, travel agencies, and a local supermarket, Gomla Market. It is also close to the beach. The room is also quite spacious. I just found that the bed sheets were not very clean when I checked in. I told the front desk and the staff immediately changed them for me. The hotel's wifi is not very strong, and it is difficult to watch videos. The breakfast is a standard local breakfast. The hotel can also book a day trip itinerary, and you can consider whether the price is suitable. This price booked in advance is very cost-effective.

Our experience at this hotel was amazing. We had amazing service from the beginning. Before even checkjng in to the hotel they took us to dinner as they knew we were tired and hungry after long travel and then checked us in. The food is amazing the variety is amazing. Heated pools indoor and out door are amazing! The beach is beautiful with clear water clean sand well Maintained and plenty of seating! The hotel staff are very kind!

Super good hotel, super super super recommended, except for being far away from the city, there are no other shortcomings. 1. The main thing is that the scenery is super beautiful. There are slides for adults and a kids area to play in. There are four or five swimming pools. You can also book an outdoor jacuzzi. Next to it is a beautiful gauze bed like Madai. It is with the hotel next door. Beautiful too. 2. The restaurant is super delicious (compared to another chain recommended by a book, this one is simply heaven, and that restaurant is all praised by Lei). There are dozens of kinds of desserts that are not as sweet as Lei, and everyone in the family You know, it’s heaven to have non-sweet desserts on the European and American menu. Most of the dishes are delicious. The pasta is super fragrant, and there are many kinds of fruits and yogurts. In addition, there are two restaurants that require reservations. There is a seafood barbecue that can be reserved, such as the Japanese-style Egyptian Teppanyaki, which is very fragrant but we did not make a reservation. There is also a very exotic tent. 3. There is a long private beach coastline, which the Glass Sea Hotel can have. There are so many deck chairs on the beach, hundreds of them can lie on them, but there are very few people lying on them. The sea breeze is so comfortable. 4. The decoration of the hotel is similar to that of Manxin in China. The room is very new, there is plenty of hot water, the balcony is beautiful, and the glass windows have locks. Some buildings have not been completed yet, so the price will probably increase after they are completed. It is really worth it. The service staff likes to ask for Fengyoujing as a tip🤣, so I gave him the remaining half bottle. The only drawback is that I got bitten by mosquitoes when I went to the beach at night, but bad mosquitoes are everywhere, and I don't blame this hotel. I didn't encounter any discrimination against Chinese people. At least the service staff were very nice to me. I will stay here again next time.

The hotel is very good, next to the Sunrise Hotel, the beach is shared and the space is super large. The hotel has an exclusive bay and the swimming pool is large. The most satisfying thing is to eat, the Mediterranean restaurant is the best, there is a restaurant by the pool, ready to serve. The holiday is very good! The room was super large and also sent a variety of fruit drinks to the room, the waiter was more enthusiastic.

A hotel that exceeded expectations. Located in Africa, it maintains the usual Hilton standards. It's a pity that I only stayed for one day. The front desk was great and helped with the upgrade and delayed check-out to 2pm. The beach environment is nice, but you need to exchange towel cards at the front desk in advance before you can use them, which is not very convenient The breakfast is very rich, with a European and American flavor Opposite the hotel is a large mall with many restaurants and Carrefour, and the price is very cheap