Very nice hotel located by the airport. Very quiet from both aircraft and road noise. Extensive grounds, lovely to stroll around and places to rest. Good sized, well equipped rooms. Efficient lifts and plenty of eateries to choose from. Friendly efficient staff. Nice size swimming pool and separate children's area. Highly recommend.
Connected to Terminal 3 by a sky bridge, you can walk directly from the terminal across the parking lot to the hotel without ever going outside. The room was spacious and soundproof (could barely hear any planes taking off or landing), the bedding was clean, and breakfast was plentiful and delicious. My only regret is that my stay was too short; my flight was delayed the night before and I didn't arrive until almost midnight, then I left right after breakfast the next morning.
Fantastic hotel. The staff were so kind and too care of all our needs. The kocation entrance can be slightly tricky for user drivers but if you let 5hem know in chat where exactly you are, I helps considerably.
When you look for a building that looks like a Western hotel chain, you won't find this hotel.
While this hotel exterior is quite unique, the room is clean and well-equipped with modern facilities including AC, Internet TV, free wifi, and bathtub with jacuzzi👍
The owner and his staffs are friendly and very supportive.
Among them, MORIZZ’s generous support is as wonderful as the cup of tea or coffee he makes!
If you want to experience exoticism while enjoying modern facilities, I recommend this hotel.
Fantastic location with beautiful Nile views — I could even see the Pyramids from my balcony. Breakfast had a wide variety of options, and it was convenient to have an on-site ATM with no extra fees. However, the staffs at the main entrance came across as a bit pushy (not sure if it’s a cultural thing or just individual attitude). Check-in and check-out were also quite slow, with about a 10–15 minute wait both times. The biggest issue was the hair dryer: it was very old and visibly damaged, patched with white tape, and it actually gave me an electric shock as it cracked while I was using it. This really shouldn’t happen at a well-known hotel chain.
Excellent place and great people
I was visiting Cairo for several days to refresh old memories because I have lived in Zamalek 50 years ago. I looked for the hotel just somewhere in the heart of Northern part of Zamalek, and location at Taha Hussein street was the best possible option, so I have chosen The President hotel.
I had just general expectations as from regular three star hotel, but staff and hotel amenities have exceeded my humble expectations far beyond!
The room was very clean and spacious, slippers, toothbrush, shower supplies, teapot, tea, coffee bags, minibar - everything was very nice and provided.
Starting from security at entrance and reception (I was put to the level where restaurant is for my convenience), everyone was very nice and polite to me. Housekeeping by Mohammed Eldeep was perfect. Service at breakfast was outstanding (and at dinner too), and chef Mitu had cooked the most delicious food with personal attention and kindness.
And tour service provided by manager Dahy was beyond perfection - utmost and ultimately outstanding and fabulous. I was taking complex trips around the city and transfer to the airport. With the greatest scrutinous attention to details from Dahy I got excellent service and very professional drivers so my trips were exceptionally planned and fulfilled in time.
To wrap up, I strongly recommend the President hotel due to mostly positive and splendid emotions I have received there during my 3-nights stay. Area has great infrastructure once you need 24/7 groceries, pharmacy or ATM. Don't recommend to drive in Zamalek, better take cab or walk.
The room was a bit small, and there was a strange smell coming from one side of the bed, though I couldn't pinpoint the source. The shower knob was incredibly stiff; I had to use all my strength just to turn it on. The worst part was check-in. After a 10-hour flight, I arrived at the hotel around 1 PM, only to be told the room wasn't ready and I'd have to wait 45 minutes. So I waited. An hour later, I checked again, and it still wasn't ready. Another 30 minutes went by, and when I inquired again, I was told it still wasn't ready. Meanwhile, other guests were checking in at the front desk, and none of them seemed to be waiting. It wasn't until past 3 PM, on my fourth attempt, that the front desk initially told me to wait again. I then mentioned that the lobby air conditioning was too cold and I wasn't feeling well. Only then did the front desk say 'Okay...' and promptly made our room cards. It really felt like they had rooms available but just weren't giving them out...
The bed and pillows were good; I slept very well for both nights.
However, there was always a loud noise in the middle of the night... It sounded like huge pipes or some machinery running.
The room came with a universal adapter, which was a thoughtful touch.
I was very satisfied; this stay far exceeded my expectations! The hotel's location is excellent, close to the airport. The front desk staff were warm and professional, check-in was quick, and they even thoughtfully upgraded my room. The room was very clean and tidy, the bedding was comfortable, and I slept soundly all night. The bathroom had a separate shower and toilet, and the water pressure and temperature were very stable. I especially want to commend the breakfast; it was varied, a fusion of Chinese and Western dishes, and the taste was fantastic. In short, every step from check-in to check-out was comfortable and satisfying, and I will definitely choose this hotel again next time I visit this city!
The room is clean and spacious, as is the bathroom.
Electrical outlets near the bed were not easily accessible.
For the other services offered by the hotel we did not have time to use them but there is no information on access times and the price of the services which is a shame.
Otherwise establishment in a quiet place and guarded by check points.
The team doesn't speak English well so it's difficult to be understood when you don't know Arabic.
The hotel is conveniently located next to Liberation Square, just a 2-3 minute walk away. The breakfast was good, with a wide variety of vegetables and fruits, and the red chili peppers 🌶️ were wonderfully spicy. The room was just right for two people and two large suitcases. You can see the swimming pool from outside the room.
About 100 meters from the hotel, there's a wide main road. Cross the road, and you'll find the Old Egyptian Museum. Walking in the opposite direction leads you to Liberation Square, where there's an obelisk. I believe there's a metro station nearby, but taxis are so cheap in Cairo that we didn't bother looking for it.
Very Good
358 reviews
8.9/10
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3320255****This hotel is very close to Cairo International Airport and has a great atmosphere, even with peacocks roaming the grounds. I chose a ground-floor room with a courtyard, which was right across from the pool. There are also various restaurants offering different cuisines nearby.
GGuest UserConnected to Terminal 3 by a sky bridge, you can walk directly from the terminal across the parking lot to the hotel without ever going outside. The room was spacious and soundproof (could barely hear any planes taking off or landing), the bedding was clean, and breakfast was plentiful and delicious. My only regret is that my stay was too short; my flight was delayed the night before and I didn't arrive until almost midnight, then I left right after breakfast the next morning.
GGuest UserThe hotel staff was incredibly friendly, and the view from the window was exceptionally beautiful. Due to my busy business schedule, I couldn't experience all the facilities, but overall, the hotel was excellent.
RricksterI needed to stay here for a business trip. The good points are the consistently high quality of the St. Regis rooms, the abundant breakfast, and I loved the swimming pool.
The downside is the location. The new capital city is so new; the nearest shopping mall is a 30-minute drive away, and because it's so new, even ride-hailing services are hard to find. The hotel only has two restaurants.
GGuest UserVery nice hotel located by the airport. Very quiet from both aircraft and road noise. Extensive grounds, lovely to stroll around and places to rest. Good sized, well equipped rooms. Efficient lifts and plenty of eateries to choose from. Friendly efficient staff. Nice size swimming pool and separate children's area. Highly recommend.
GGuest UserWe've enjoyed an excellent stay. Westin's team went above and beyond to ensure our comfort, special thanks to Reem for her attentiveness, and extraordinary effort to arrange a birthday setup for our daughter. Planning to stay again and would highly recommend
GGuest UserGoogle review summary
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Omar El-Sawaf
2 days ago on Google
5/5
Holiday ❘ Family
An Exceptional and Memorable Stay at Tolip Olympic City!
”First and foremost, I want to highlight the outstanding level of security and the pristine, cozy atmosphere of the rooms. The staff truly went above and beyond to ensure a fantastic experience for me and my family.
A heartfelt thank you goes out to the incredible team who made our stay so special:
* Ahmed (Bellboy) for his warm and welcoming assistance.
* The Reception Team (Moaman, Gehad, and Amina) for a highly professional and seamless check-in experience, as well as their attentive responsiveness throughout the day. A special thanks to their wonderful Team Manager, Mr. Karim.
* The Room Service Team for their dedication and impeccable attention to detail.
* A very special appreciation to the Restaurant Team—every single waiter was attentive and polite. The culinary experience was extraordinary, thanks to the two highly professional chefs, brilliantly led by Chef Hosny Amin.
Naturally, such sustained excellence reflects a highly professional, aware, and dynamic management, perfectly represented by the esteemed General Manager, Mr. Mohamed Abdel Aal.
You have undoubtedly left the absolute best impression on my family and me regarding Tolip Hotels, and specifically this magnificent Tolip Olympic City branch. Highly recommended!”
إقامة استثنائية وتجربة لا تُنسى في توليب المدينة الأولمبية!
”أولاً وقبل كل شيء، حابب أشيد بمستوى الأمان العالي جداً في الفندق، ونظافة الغرف المريحة اللي خلت إقامتنا العائلية ممتازة من أول لحظة. طاقم العمل هناك رائع واحترافي لأبعد الحدود.
حابب أوجه شكر خاص جداً بالأسماء للناس اللي تعبت معانا وخلو إقامتنا مميزة:
* أحمد (Bell Boy) على استقباله الممتاز وذوقه.
* فريق الاستقبال (مؤمن، جهاد، وأمينة) على تعاونهم واحترافيتهم العالية في إجراءات الدخول، واستجابتهم السريعة والممتازة طول اليوم. وشكر خاص لمديرهم الرائع أستاذ كريم.
* فريق خدمة الغرف بالكامل على مجهودهم واهتمامهم بكل التفاصيل.
* وشكر كبير جداً ومخصوص لـ فريق المطعم، من أول الويترز اللي كانوا في منتهى الذوق والاهتمام، لحد الشيفات المحترفين جداً، بقيادة الشيف المبدع حسني أمين.
وأكيد طالما كل التفاصيل دي هايلة وممتازة كده، يبقى ده انعكاس لإدارة احترافية، واعية، ونشيطة، متمثلة في المدير المحترف والمحترم أستاذ محمد عبد العال.
بجد الفندق ده ساب عندي وعند عيلتي أحسن انطباع ممكن عن سلسلة فنادق توليب، وبالأخص فرع المدينة الأولمبية الرائع ده. تجربة ممتازة وبرشحه بقوة!”
VVon30Stayed for 4 nights. Upon check-in I asked the man at the reception if anything else was needed as normally a deposit would be taken. Was told that everything was fine. On the 2nd night we decided to have dinner at the restaurant at the lobby. Food was not prepared as I requested as I ordered steak. The waiter insisted that I sliced through the middle to check it as I ordered medium rare. He agreed that it was overcooked. Took it back and said that they would prepare another order. However, 5minutes later he sent the same steak back to me and mentioned that they checked under proper lighting and it was cooked properly. It was very obvious that it was definitely overcooked and dry. I just accepted it and couldn’t be bothered. Mind you the fries that came with the steak was over fried and hard as rock. I didn’t even eat another piece after trying it. Halfway through chewing on the hard and dry steak. The waiter decided to come back again and ask if everything was fine and if I didn’t like it they could cook me another piece. This was just frustrating and I didn’t want to wait anymore as it was late and I was tired from a full day tour. Finally finished my dinner and asked for the bill. I signed it to the room. The waiter comes back and tells me that I didn’t put a deposit in the room so I had to pay. Mind you I brought no cards or cash since I expected that I could bill to the room. One of us ended up going back to the room to take money to pay for the meal which was embarrassing and unacceptable for our standards. We were staying for 4 nights. On our last night of stay, we came back to the hotel and we were locked out of the room. Had to go back to reception and found out that the person who checked us in didn’t put the correct number of nights. This was truly a disgrace on Waldorf and the receptionist. Obviously your staff at the check in need more training. I have stayed in many international hotels around the world and never face such lowly trained staff at reception that make such mistakes which spoils the image of the hotel.
However, I have to give a huge shoutout to a few people that made my days great. Menna and Apeeo from breakfast were wonderful. Impeccable service from them. However, male staffs showed poor knowledge and were quite lazy as they were more interested in chatting that serving customers. Bellman Sherif was wonderful helping us check out with our luggages and even waited with us for our transport.
FFeiyuzhilvHow to say? This hotel is expensive, the lobby is nice, the rooms are big, but the quality is terrible. The room decoration is not good, it doesn't match the price, maybe there are not enough hotels in New Cairo
GGuest UserFantastic hotel. The staff were so kind and too care of all our needs. The kocation entrance can be slightly tricky for user drivers but if you let 5hem know in chat where exactly you are, I helps considerably.
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