TThe Lion Left EyeThe hotel enjoys a strategic location, especially convenient for travelers arriving by train. The front desk staff are friendly and welcoming, and the hotel is within walking distance of several key tourist attractions—making it an ideal base for exploring the town.
GGuest UserVery nice hotel in the heart of Hannover. Walking distance to restaurants, shops, “altstadt” and opera. First time to visit Hannover with limited time, the hotel’s location made it very convenient to quickly walk around the city for a first impression (very positive first impression - nice city). The only item that the hotel may want to consider is to offer “a la carte” items for breakfast instead of a full buffet. Being on business travel, I do not have the time or need for such a lengthy and heavy breakfast experience. I imagine this could apply to more business travelers.
MMierswaIt’s a good hotel regarding location and convenience. If you look for a more traditional/historical style one you will find in the old downtown. Parking is convenient in the neighboring garage, but against additional 10EUR parking fee for 24h.
AajblackmoreI stayed at the Altes Kaufhaus for 2 nights whilst travelling aboard for work. The hotel was only a short 10 minute walk from the station and was very central to the pubs and restaurants. The rooms were excellent and very clean, would happily stay again.
GGuest UserBest way to spend a night before an early flight in the morning. Easy and quick check in, spacious, clean and quiet room. Friendly and helpful staff. This was our second time we used the hotel before a flight, and we will do it again for sure.
BBellaTravelNice staff, and the location is very good. The team was friendly and helpful throughout my stay, and the hotel is conveniently located close to the fair where I have to go. Overall, I had a pleasant experience and would recommend this hotel.
RRoujiesophyThis is the hotel that the client designated us to stay in. It is also the most expensive hotel in the city. The room is small and simple, with nothing superfluous. The breakfast is practical and has everything, but there is not much variety.
BbokulThe hotel and is nice and clean. We had to checkout day early because of change of plan. Hotel staff told us they will provide full refund for 1 night. After checking out early we were told hotel didn't approve the refund.
GGuest UserThe subway entrance is right at the door, which is really convenient. The hotel is good in all aspects and the price is right. It may be the most cost-effective in this area. There is also a sauna and a gym. If you come to Hannover next time, this is the first choice. Rewe and Rossmann are opposite
GGuest UserThe hotel isn't worthy of a 4-star rating. The room was in need of renovation (broken fixtures, broken glass door on the closet, screws in the wall but no picture...).
In the restaurant, a stair railing was very loose. This isn't safe for many older hotel guests.
Although the hotel is obviously always busy on weekends, staffing is understaffed. At breakfast, there were only two employees serving and they were completely overwhelmed by the number of guests. Tables weren't assigned and weren't re-set. At times, there were no teapots, no juices, no glasses...
The staff were nevertheless very friendly, and one could truly feel sorry for them given the working conditions.
It's worth mentioning that the breakfast buffet was very extensive and of good quality.
There was no Wi-Fi during our stay.
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