Hotels With Spa in Canton of Vaud, Switzerland

Exactly what we needed. Comfortable room and bedding, very large shower tub. The Breakfast was nice, with attention to avoid disposable material, fresh yoghurts, two coffee machines. The free Lausanne pass allowing free public transportation (and other advantages) was appreciated.

Excellent hotel! Good spread of breakfast, lobby ambience was cosy and hot tea/coffee & snacks was provided. Room is clean, the lake view is amazing. Hotel also loaned us bicycles for free and we had fun cycling along the lake. Special thanks to the hotel staff, Juan, who explained to us the facilities and attractions in details. Highly recommend this hotel!

Good location very close to the railway station, restaurants etc and a short hop on the metro either downhill to the lake or uphill to the centre of town. One of the nice check in 'gifts' was a public transport pass for the length of your stay....handy. Rooms are a little bizarre in design and don't take a cat as you won't be able to swing it!!. Bed very small, low and uncomfortable however walk in shower in the small partitioned bathroom very good. Breakfast OK ish. Think you pay a premium for the excellent view of the lake. Reception staff very good and helpful. Nothing special about this place but handy, very clean with good staff.

The services of this hotel are not 4-star. Inexperienced and incompetent staff, customer interaction is completely to be reviewed. Little clarity regarding parking availability, bungling staff in general, with communication problems. When we returned to the hotel at 6:30 p.m., 2 of the 4 rooms in our group had still not been redone--and since the cleaning staff had already finished for the day, we had to keep the rooms that way. Unacceptable in a 4-star hotel. Shortly before midnight, upon our return after dinner we are told that 1 of the 4 keys was not left at the front desk when we left for dinner--we are sure we did leave the key, the key fob is really heavy and no one would keep it in their pocket rather than deposit it at the front desk. After much discussion, we are finally given the spare key with the recommendation not to lose it and with the notice that the lost key will be billed to us. Well, in the morning the key is in its slot, we find out that it was a mistake by the staff who had placed it elsewhere by mistake.... No comment. All this is why I think this hotel does not live up to its 4 stars, despite the fact that the building is wonderful and well renovated and its location superb. We did appreciate the refund of 75.- for each room to make up for the inconveniences. Still, mistakes are understandable, what is not understandable nor excusable is the way we were addressed by the staff (when it was not even our mistake!).

We had a wonderful experience at the Grand Hotel Suisse Majestic. It is across the street from the train station. The check in was flawless and we were able to check in early. We had a room with a balcony which overlooked Lake Geneva. We asked several of the staff for assistance on places to go and directions and they were knowledgeable and helpful to us. They never made us feel rushed as we attempted to convey where we were trying to go. The beds were so comfortable and the room was spacious. The bar and restaurant were busy but we did not eat there as it was a bit pricy. We had breakfast at Fleur des Pains next door which had a wonderful selection of pastry. We would definitely stay here again.

Un des hôtels lausannois du Groupe 'Fassbind' situé dans la montée du Petit-Chêne. Une chambre suffisamment grande, simplement mais joliment meublée, avec un soupçon de design. Une petite terrasse dont je n'ai malheureusement pas pu profiter au vu de la température hivernale, un espace de rangement adéquat, une petite table et chaise pour l'espace salon.  Pour le prix payé à ce moment de l'année (CHF 98.-/nuit de vendredi à samedi), rien à dire, vraiment très bien. Voici quand même quelques suggestions d'amélioration : Des inscriptions pour l'enregistrement reçues en anglais, bizarre... Un système qui vous propose de vous enregistrer à l'avance mais qui vous dit finalement que si vos données ont bien été transmises mais que l'enregistrement n'est pas possible et ce même dans la tranche-horaire à partir de 15h00, bizarre... Plateau-bouilloire posé dans la salle de bains, un peu bizarre... Sol de pierre froid en hiver pour la salle de bains et les WC, offrir des pantoufles en tissu... Devoir prendre 2 ascenseurs différents pour accéder à sa chambre, pas idéal...A mon arrivée dans la chambre l'après-midi le radiateur n'était pas enclenché, il faisait froid...

As well as in this hotel I have never sleeped outside. The design is simply, just very stylish for us, exactly according to my taste. Breakfast was simple and delicious, it has everything you need to start strengthened in the day. My room was air-conditioned and I didn't get noise despite the construction site. The staff have received me very friendly from the beginning and was very helpful. I can recommend this hotel warmly and will certainly book it again at my next stay in Lausanne.

This was a very surprising experience because ALL of the other hotels we have been were so clean and great in every way. Switzerland is a very clean country even the railway stations are clean not to mention the train carriages and all the other hotels we have seen, and on this trip we visited by now 7 other similar category ones all spotless. So if I wanted to be kind I would say it’s all run down and the owner has a terminal disease whereby he would not care for the property anymore.., but if I want to be realistic it was downright dirty and disgusting. The room was large with old style furniture probably furnished twenty years ago and never cleaned the upholstery. There were dark spots on the little sofa and chairs most likely from someone’s shoes. The wall paper was all faded and also dirty. There was a note on the night stand to say they only change the linen every three days due to being “greens” so when I checked a pillow and seen a huge dark stain poking out from under the sham we just did not use that.. next to the bed there was a sticky spot on the blue carpet and in a good case scenario it must have been hair gel..(?) whatever it was they just ignored it. The shutters on the windows were half way broken off their rails.. the wood of the furniture was so scuffed I could not tell if it was a dark or a light stain originally ( ?!!) It is a 4 star hotel?!)? OMG And in Switzerland where even the WC / toilet is sanitary and clean.. I have to make a distinction though, the junior stuff was extremely nice and helpful at the reception and a test it is the fault of the manager or owner or both, not the employees. They were very great. The manager ( who seemed like the boss ) was giving them all instructions when we got in the door and proceeded to tell us that our accommodations are ready and since it’s a mini suite it will be phenomenal. The location is amazing right across the station so it suited us. And other then the horrible grunginess and dirty conditions it would have been fine. The bathroom was fine but the room really made me write this bad review. It is a shame to have a hotel saying they have four star rating and not clean up their act ( in this case literally). Mitzi

Close to train station. Very clean room. Comfy bed. I book a standard double, on the small side. The breakfast is in the French restaurant in the hotel. Very romantic

Der Empfang war nicht gerade effizient - obwohl man zuhause bereits alle Daten online ausgefüllt hat. Nach 25 km langem Pilgermarsch möchte man an einem heissen Tag einfach nur eines: eine erfrischende Dusche. Leider war der Kaltwasserhahn im Doppelzimmer kaputt, es kam nur heisses Wasser. Der Wechsel in ein anderes Zimmer war dann immerhin rasch vollzogen. Das Nachtessen war ok. Das Beste an der JH Lausanne sind jedoch das Frühstücksbuffet und die super Lunch-Säcke. Das Frühstück ist vollwertig, mit frischen Früchten, Müesli und Brot mit allem was dazugehört. Eine echte Überraschung waren die (am Vortag zu bestellenden) Lunchpakete. 2 Sandwiches, 2 versch. Riegel, 1 Frucht und ein Getränk für nur 10.- Fr - absolut top!

Exactly what we needed. Comfortable room and bedding, very large shower tub. The Breakfast was nice, with attention to avoid disposable material, fresh yoghurts, two coffee machines. The free Lausanne pass allowing free public transportation (and other advantages) was appreciated.

Good location very close to the railway station, restaurants etc and a short hop on the metro either downhill to the lake or uphill to the centre of town. One of the nice check in 'gifts' was a public transport pass for the length of your stay....handy. Rooms are a little bizarre in design and don't take a cat as you won't be able to swing it!!. Bed very small, low and uncomfortable however walk in shower in the small partitioned bathroom very good. Breakfast OK ish. Think you pay a premium for the excellent view of the lake. Reception staff very good and helpful. Nothing special about this place but handy, very clean with good staff.

Un des hôtels lausannois du Groupe 'Fassbind' situé dans la montée du Petit-Chêne. Une chambre suffisamment grande, simplement mais joliment meublée, avec un soupçon de design. Une petite terrasse dont je n'ai malheureusement pas pu profiter au vu de la température hivernale, un espace de rangement adéquat, une petite table et chaise pour l'espace salon.  Pour le prix payé à ce moment de l'année (CHF 98.-/nuit de vendredi à samedi), rien à dire, vraiment très bien. Voici quand même quelques suggestions d'amélioration : Des inscriptions pour l'enregistrement reçues en anglais, bizarre... Un système qui vous propose de vous enregistrer à l'avance mais qui vous dit finalement que si vos données ont bien été transmises mais que l'enregistrement n'est pas possible et ce même dans la tranche-horaire à partir de 15h00, bizarre... Plateau-bouilloire posé dans la salle de bains, un peu bizarre... Sol de pierre froid en hiver pour la salle de bains et les WC, offrir des pantoufles en tissu... Devoir prendre 2 ascenseurs différents pour accéder à sa chambre, pas idéal...A mon arrivée dans la chambre l'après-midi le radiateur n'était pas enclenché, il faisait froid...

This was a very surprising experience because ALL of the other hotels we have been were so clean and great in every way. Switzerland is a very clean country even the railway stations are clean not to mention the train carriages and all the other hotels we have seen, and on this trip we visited by now 7 other similar category ones all spotless. So if I wanted to be kind I would say it’s all run down and the owner has a terminal disease whereby he would not care for the property anymore.., but if I want to be realistic it was downright dirty and disgusting. The room was large with old style furniture probably furnished twenty years ago and never cleaned the upholstery. There were dark spots on the little sofa and chairs most likely from someone’s shoes. The wall paper was all faded and also dirty. There was a note on the night stand to say they only change the linen every three days due to being “greens” so when I checked a pillow and seen a huge dark stain poking out from under the sham we just did not use that.. next to the bed there was a sticky spot on the blue carpet and in a good case scenario it must have been hair gel..(?) whatever it was they just ignored it. The shutters on the windows were half way broken off their rails.. the wood of the furniture was so scuffed I could not tell if it was a dark or a light stain originally ( ?!!) It is a 4 star hotel?!)? OMG And in Switzerland where even the WC / toilet is sanitary and clean.. I have to make a distinction though, the junior stuff was extremely nice and helpful at the reception and a test it is the fault of the manager or owner or both, not the employees. They were very great. The manager ( who seemed like the boss ) was giving them all instructions when we got in the door and proceeded to tell us that our accommodations are ready and since it’s a mini suite it will be phenomenal. The location is amazing right across the station so it suited us. And other then the horrible grunginess and dirty conditions it would have been fine. The bathroom was fine but the room really made me write this bad review. It is a shame to have a hotel saying they have four star rating and not clean up their act ( in this case literally). Mitzi

Close to train station. Very clean room. Comfy bed. I book a standard double, on the small side. The breakfast is in the French restaurant in the hotel. Very romantic

Der Empfang war nicht gerade effizient - obwohl man zuhause bereits alle Daten online ausgefüllt hat. Nach 25 km langem Pilgermarsch möchte man an einem heissen Tag einfach nur eines: eine erfrischende Dusche. Leider war der Kaltwasserhahn im Doppelzimmer kaputt, es kam nur heisses Wasser. Der Wechsel in ein anderes Zimmer war dann immerhin rasch vollzogen. Das Nachtessen war ok. Das Beste an der JH Lausanne sind jedoch das Frühstücksbuffet und die super Lunch-Säcke. Das Frühstück ist vollwertig, mit frischen Früchten, Müesli und Brot mit allem was dazugehört. Eine echte Überraschung waren die (am Vortag zu bestellenden) Lunchpakete. 2 Sandwiches, 2 versch. Riegel, 1 Frucht und ein Getränk für nur 10.- Fr - absolut top!

Modern very recently opened hotel. It is conveniently located close to the tribunal and hospitals. The heating in room is powerful. Apparently at a first look well furnished and looking nice and confortable, but the lighting in room is poor, no USB ports close to the bed, the bathroom is poorly equipped. In my room the hot water was absent and I couldn't have a shower. The WC flushing was badly conceived going out from the WC at each flush. A nightmare.

Hotel magnifique. Emplacement idéal pour visiter Lausanne. Personnel très accueillant et à l'écoute. Chambre très propre. Nous avons passé un séjour exceptionnel. Restaurant au top autant au niveau du petit-déjeuner que du dîner le soir.

The location of the hotel is very convenient. There are many restaurants and bars nearby. The parking lot is right next to the hotel. There are also special discounts for hotel guests. The front desk service was very nice. They gave me a transportation card to facilitate transportation in the city and a welcome drink coupon. The hotel style is very morden, but the room is small, suitable for business travel.

We stayed at this hotel on our recent trip to Lausanne and it was an average experience. The hotel is modern with lots of airy spaces all around due to the size of the place. It shares the building with a few offices, aquatic park and some event/catering facilities. The rating of each area of our stay is as below. 1. Room: Very modern and spacious with all the facilities including a small safe. The bathroom was clean and nice the way we preferred. The downside was the ventilation in the room. The AC was blowing warm air despite it being a warm day and stopped working completely in the middle of the night which meant we had to open windows and listen to traffic noises on the motorway on the side. 2. Staff: The best part of the hotel. The lady who checked us in was extremely helpful and pleasant and greeted us with a smile every time we went to the reception. Explained things about the city and facilities and went through a proper check in. 3. Breakfast: Needs improvement especially if you're charging CHF22 per head for a full breakfast. The coffee was bland and my wife who's a vegan with gluten allergies didn't have options for breakfast apart from the fruit salads. Some fresh tomatoes and veg (not fried) with salad would have been better to make it inclusive. 4. Location: Fairly on outskirts of the city but we didn't mind as we drove in. Parking was CHF18 per night and you can park at the basement and access the hotel using the lifts. Overall an average rating and the pricing was reasonable for the room.

Excellent hotel! Good spread of breakfast, lobby ambience was cosy and hot tea/coffee & snacks was provided. Room is clean, the lake view is amazing. Hotel also loaned us bicycles for free and we had fun cycling along the lake. Special thanks to the hotel staff, Juan, who explained to us the facilities and attractions in details. Highly recommend this hotel!

The services of this hotel are not 4-star. Inexperienced and incompetent staff, customer interaction is completely to be reviewed. Little clarity regarding parking availability, bungling staff in general, with communication problems. When we returned to the hotel at 6:30 p.m., 2 of the 4 rooms in our group had still not been redone--and since the cleaning staff had already finished for the day, we had to keep the rooms that way. Unacceptable in a 4-star hotel. Shortly before midnight, upon our return after dinner we are told that 1 of the 4 keys was not left at the front desk when we left for dinner--we are sure we did leave the key, the key fob is really heavy and no one would keep it in their pocket rather than deposit it at the front desk. After much discussion, we are finally given the spare key with the recommendation not to lose it and with the notice that the lost key will be billed to us. Well, in the morning the key is in its slot, we find out that it was a mistake by the staff who had placed it elsewhere by mistake.... No comment. All this is why I think this hotel does not live up to its 4 stars, despite the fact that the building is wonderful and well renovated and its location superb. We did appreciate the refund of 75.- for each room to make up for the inconveniences. Still, mistakes are understandable, what is not understandable nor excusable is the way we were addressed by the staff (when it was not even our mistake!).

We had a wonderful experience at the Grand Hotel Suisse Majestic. It is across the street from the train station. The check in was flawless and we were able to check in early. We had a room with a balcony which overlooked Lake Geneva. We asked several of the staff for assistance on places to go and directions and they were knowledgeable and helpful to us. They never made us feel rushed as we attempted to convey where we were trying to go. The beds were so comfortable and the room was spacious. The bar and restaurant were busy but we did not eat there as it was a bit pricy. We had breakfast at Fleur des Pains next door which had a wonderful selection of pastry. We would definitely stay here again.

Hi I just wanted to express some concerns. We are currently staying in the hotel. Unfortunately we had more than one terrible experience with the food and beverage department. First this morning with the room service order. We order the night before for one person continental adding a omelette to the order and we got charged for 2 full continental and the order were missing items like the milk for the corn flakes. We never complain so we let it pass. But after an amazing day in town we came back to see the sunset in the outside area first the restaurant host sent me to the bar area. Then the bar server/ attendant told me that they were not serving anymore in the patio because it was going to rain. I understand and I ask if I could order inside and pay and then drink it outside. I got another NO this time in a super rude manner. I ask were is the door to go to the patio I just wanted to see the sunset. 2 hours later and not even a drop of water I decided to write this. Is very sad that this happens in a place like this. The rooms are not cheap or anything really we expected at least a little bit of more decency from the team members. Honestly the only department in the hotel that was nice was front desk. Still our tray from this morning still out at 2:38 am right now. We understand when a place is understaffed or may have other issues but the guest doesn’t have to pay for the issues in house or worst having to deal with extra rude employees because they don’t know the difference between service and hospitality. Not that we got any service either. We are traveling trough europe on our honeymoon and this is definitely very sad and disappointing.

The transportation is very convenient. You can take the bus from the train station to the hotel in one stop. Thank you very much for upgrading us to the five-star hotel where we checked in. The lady at the front desk was very friendly and enthusiastic. The room we stayed in was spacious and bright. Except for the lack of toothbrush and toothpaste, there were slippers and other toiletries, and the toiletries were high-end. There was a small incident because although two people applied for it when making a reservation, only one person's name was reserved, so we were only given a travel pass. When visiting the ancient city of Chiyong, we need another transportation card to get a 50% discount. , fortunately, I got the number of another transportation card through phone communication. Hope this is noticed when checking others in. Overall, a very satisfying stay experience

The staff members are one of the best people in this industry! Genuinely friendly, kind, and extremely helpful. Don't be afraid to chat with them. They like to chit-chat and joke around. It's a really adult friendly, kids friendly environment. Untop of this, the hygiene is 10/10! The rooms, toilets, badrooms, and wash rooms are clean. The breakfast/diner, halls are clean. The breakfast and diner are more than okay to start and end your day with. Everything is prepared by the lovely staff of the hostel. Ps. They're master chefs. They just won't admit it... The hostel is located at the lake of Geneva, and the area is beautiful! It's totally worth it to take a morning or evening walk. It's a very safe environment, and people of Montreux will say hello or even start to talk to you. I stayed for 4 days, but if I knew this was going to be this great, I would have booked a few days more! Really recommend this hostel! 👏🏽

The Hotel was our base for an escorted tour on the Golden pass train. What a wonderful location, our room was extremely spacious and wonderful views of the surrounding area. Exceptional restaurant staff very hard working,if there was a down side I'm afraid there wasn't a lot of choice in our evening meals.Our room was serviced every day and was spotless. Remember in Switzerland it's a different plug adapter not the usual European, we purchased ours before we went and took our travel kettle. These were available to loan from restaurant with a deposit which is returned at the end of the holiday. We went to many different experiences, Gueyer cheese factory, chocolate factory ,Interlaken, Bern,Montreux to name a few but our highlights were Glassier 3000 spectacular views especially over the bridge with excellent café. But the top of the list was The Golden pass train, wow from Chateau-D'oex to Interlaken one day then Chateau-D'oex to Montreux, the last journey the carriage was classed as Belle Epoqe.Another couple of tips in resort there is a local supermarket in town but don't forget you're in Switzerland so it's a 10 minute walk uphill depending on how you walk. Also the film star David Niven had a home there and is buried in the local Cemetery. Chateau-D'oex is renowned for hot air ballooning and the orbiter is in the town. All in all a spectacular Golden holiday

Very nice, good location, right in the heart of the city, big rooms and full facilities. Most importantly, there are slippers, there are slippers, there are slippers! !! Throughout the trip, there were 11 hotels in the three countries, and they had slippers lol, which is very important. It's close to the train station. We left the train 10 minutes before leaving. We went out, checked out, dragged our luggage to the platform, and waited 5 minutes for the train to arrive. Anyway, highly recommended

Staff were great, friendly, and helpful. The rooms were clean and spacious and quiet. The beds were very comfortable. The only reason a star was lost is because I didn’t sleep most of the night since our room was way too hot. There isn’t air conditioning, but there is a central fan system to make it more eco friendly. We got two rooms, our kids room was palatable temperature, nonetheless, the manager did compensate since our room was uncomfortable. I highly suggest staying at this place. Also, the breakfast was lovely, croissants delicious and endless coffee. Yum!

I stayed in 10 hotels during my trip to Switzerland, but this was the only one I had a bad experience with. The main problem was the front desk service. We booked a triple room, but we were given a double bed room. We negotiated with the front desk three times. The first time, they said they would handle it and asked me to wait. After waiting for a long time, no one handled it. The second time, they said they would separate the beds, but it was still not handled. The third time, they said they had a sofa bed (actually they didn't), and asked when it would be handled. The front desk said they didn't know 🤷. Later, the room attendant finally came to separate the beds and helped us add a folding bed. The front desk service is not worthy of a five-star hotel. Other restaurants and environments are good.

Excellent hotel! Good spread of breakfast, lobby ambience was cosy and hot tea/coffee & snacks was provided. Room is clean, the lake view is amazing. Hotel also loaned us bicycles for free and we had fun cycling along the lake. Special thanks to the hotel staff, Juan, who explained to us the facilities and attractions in details. Highly recommend this hotel!

The services of this hotel are not 4-star. Inexperienced and incompetent staff, customer interaction is completely to be reviewed. Little clarity regarding parking availability, bungling staff in general, with communication problems. When we returned to the hotel at 6:30 p.m., 2 of the 4 rooms in our group had still not been redone--and since the cleaning staff had already finished for the day, we had to keep the rooms that way. Unacceptable in a 4-star hotel. Shortly before midnight, upon our return after dinner we are told that 1 of the 4 keys was not left at the front desk when we left for dinner--we are sure we did leave the key, the key fob is really heavy and no one would keep it in their pocket rather than deposit it at the front desk. After much discussion, we are finally given the spare key with the recommendation not to lose it and with the notice that the lost key will be billed to us. Well, in the morning the key is in its slot, we find out that it was a mistake by the staff who had placed it elsewhere by mistake.... No comment. All this is why I think this hotel does not live up to its 4 stars, despite the fact that the building is wonderful and well renovated and its location superb. We did appreciate the refund of 75.- for each room to make up for the inconveniences. Still, mistakes are understandable, what is not understandable nor excusable is the way we were addressed by the staff (when it was not even our mistake!).

We had a wonderful experience at the Grand Hotel Suisse Majestic. It is across the street from the train station. The check in was flawless and we were able to check in early. We had a room with a balcony which overlooked Lake Geneva. We asked several of the staff for assistance on places to go and directions and they were knowledgeable and helpful to us. They never made us feel rushed as we attempted to convey where we were trying to go. The beds were so comfortable and the room was spacious. The bar and restaurant were busy but we did not eat there as it was a bit pricy. We had breakfast at Fleur des Pains next door which had a wonderful selection of pastry. We would definitely stay here again.

Hi I just wanted to express some concerns. We are currently staying in the hotel. Unfortunately we had more than one terrible experience with the food and beverage department. First this morning with the room service order. We order the night before for one person continental adding a omelette to the order and we got charged for 2 full continental and the order were missing items like the milk for the corn flakes. We never complain so we let it pass. But after an amazing day in town we came back to see the sunset in the outside area first the restaurant host sent me to the bar area. Then the bar server/ attendant told me that they were not serving anymore in the patio because it was going to rain. I understand and I ask if I could order inside and pay and then drink it outside. I got another NO this time in a super rude manner. I ask were is the door to go to the patio I just wanted to see the sunset. 2 hours later and not even a drop of water I decided to write this. Is very sad that this happens in a place like this. The rooms are not cheap or anything really we expected at least a little bit of more decency from the team members. Honestly the only department in the hotel that was nice was front desk. Still our tray from this morning still out at 2:38 am right now. We understand when a place is understaffed or may have other issues but the guest doesn’t have to pay for the issues in house or worst having to deal with extra rude employees because they don’t know the difference between service and hospitality. Not that we got any service either. We are traveling trough europe on our honeymoon and this is definitely very sad and disappointing.

The transportation is very convenient. You can take the bus from the train station to the hotel in one stop. Thank you very much for upgrading us to the five-star hotel where we checked in. The lady at the front desk was very friendly and enthusiastic. The room we stayed in was spacious and bright. Except for the lack of toothbrush and toothpaste, there were slippers and other toiletries, and the toiletries were high-end. There was a small incident because although two people applied for it when making a reservation, only one person's name was reserved, so we were only given a travel pass. When visiting the ancient city of Chiyong, we need another transportation card to get a 50% discount. , fortunately, I got the number of another transportation card through phone communication. Hope this is noticed when checking others in. Overall, a very satisfying stay experience

The staff members are one of the best people in this industry! Genuinely friendly, kind, and extremely helpful. Don't be afraid to chat with them. They like to chit-chat and joke around. It's a really adult friendly, kids friendly environment. Untop of this, the hygiene is 10/10! The rooms, toilets, badrooms, and wash rooms are clean. The breakfast/diner, halls are clean. The breakfast and diner are more than okay to start and end your day with. Everything is prepared by the lovely staff of the hostel. Ps. They're master chefs. They just won't admit it... The hostel is located at the lake of Geneva, and the area is beautiful! It's totally worth it to take a morning or evening walk. It's a very safe environment, and people of Montreux will say hello or even start to talk to you. I stayed for 4 days, but if I knew this was going to be this great, I would have booked a few days more! Really recommend this hostel! 👏🏽

I stayed in 10 hotels during my trip to Switzerland, but this was the only one I had a bad experience with. The main problem was the front desk service. We booked a triple room, but we were given a double bed room. We negotiated with the front desk three times. The first time, they said they would handle it and asked me to wait. After waiting for a long time, no one handled it. The second time, they said they would separate the beds, but it was still not handled. The third time, they said they had a sofa bed (actually they didn't), and asked when it would be handled. The front desk said they didn't know 🤷. Later, the room attendant finally came to separate the beds and helped us add a folding bed. The front desk service is not worthy of a five-star hotel. Other restaurants and environments are good.

We had a fantastic stay at Hôtel du Grand Lac Excelsior. The first thing that struck us was how helpful and friendly the staff were, nothing was too much trouble for them. The hotel itself was clean, there were areas that possibly could be updated, like the carpets in the corridors, but I'm being picky there really, because it didn't affect our stay, and the overall decoration of the hotel was beautiful. We stayed in a suite and it was perfect for our family of four, it was comfortable, with two bathrooms, a sliding door onto the garden, and it was very cosy. The location is the real drawing point, eating breakfast at a window with views of Lac Léman and mountains was breathtaking, I've never had such a beautiful view when eating before. My 5 year old daughter said it was the 'best day of her life'! High praise from this family, and we can't wait to return!