Had an issue at first at Check in but was resolved by trip.com
Generally the hotel is nice, clean with good service
Has a shuttle service from and to the haram but not reliable
There is a shuttle every half hour, and it can be crowded on Fridays. There is an inexpensive grocery/convenience store nearby. The breakfast is good and offers a wide variety.
I arrived before 2pm (start of checkin) and they let me enter my room. I was so lucky and thankful as my journey to Jeddah was tiring :-)
In between my stays I often asked the reception to send the housekeeping into my room to set it up a little bit when I’m off in the city and the housekeeping did an excellent job! Everything was clean and well equipped. And I got my water and coffee daily.
The area around this Ibis hotel is okayish. Could be better and without a car it can be dangerous, too as there is a highway with lots of traffic next to it. But I somehow managed it to walk some distances although Jeddah isn’t a walkable city.
The closest supermarket is as Danube and about a 20 minute walk. The closest bus stop to get to the historic city center of Jeddah was also a 20 minute walk.
Unfortunately on my last day the reception called me at around 11:30am and was asking why I didn’t check out. I told them that when I checked in I asked for a late checkout and the receptionist agreed to 1:30pm. I told him to type it into the system, but he didn’t. Otherwise no one would have called me before. Please update your staff especially when I did give a notice to do so and to avoid the calls when I need some proper rest before a long journey.
All in all my experience was nice. I even visited the gym, which was well equipped. 5 stars goes to the excellent housekeeping!!! 🌟 🌟 🌟 🌟 🌟
It was very nice staying. We were seeking staycation with family. So we could achieve it. Hotel is a bit old but very clean and well organized. And room is renovated. Valet was also good. However, kids cannot use indoor pool. Only outdoor pool is available for all family members. But I could enjoy my own time at sauna. Food also amazing.
It's very clean. Nearby restaurants and supermarkets are a bit far, about 1 kilometer away, but it feels like a popular hotel in the area. During my two-day stay, a large local company held a meeting there, so I ran into a lot of people in white robes, which was a great way to spend some free time chatting. There's a rooftop pool and a nice gym.
I visited for the first time because of a business trip abroad.
It wasn't the main building, but the building next door.
The facilities weren't the latest, but they were clean.
I ate dinner at the hotel because of the travel time to go downtown.
The food was okay. ㅎㅎ
I also paid for breakfast separately (no discount if you don't pay in advance).
They took a deposit similar to the accommodation fee. TT
It hasn't been cancelled even after 2 days. ㅎㅎ
Great place to stay but had minor issues with the room. Lighting switches were only available on one end of the room. Keycard given to activate Lighting did not really work. Iron was missing.
Connecting to Andalus Mall. Nice place to enjoy. Two days Inwas there when Eid Adha, there is a small beautiful Mosque near hotel for pray. A hospital and pharmacy just opposite hotel.
Amazing
48 reviews
9.7/10
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8.7/10
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SSabra031Had an issue at first at Check in but was resolved by trip.com
Generally the hotel is nice, clean with good service
Has a shuttle service from and to the haram but not reliable
AAnonymous UserThe location is excellent, and the Red Sea is about 100 meters away.
Facilities: Not bad, and the room is big. The mattress is really soft and has good support. This Simmons mattress is the most comfortable I have ever slept on in my life. The last photo is the view from the window, and the Red Sea is not far away.
MMuhammad Irsyad Bin ZainiI had the pleasure of staying at City Centre Rotana Doha and it was an excellent experience from start to finish. The hotel combines modern luxury with warm hospitality, making it a standout choice in the heart of Doha.
The location is superb — directly connected to City Center Mall and just minutes from West Bay, the Corniche, and other major landmarks. Whether you're in Doha for business or leisure, the convenience is unbeatable.
My room was spacious, clean, and elegantly furnished, with a stunning view of the city skyline. The bed was incredibly comfortable, and the room had everything I needed — from fast Wi-Fi to a well-appointed work desk and luxurious bathroom amenities.
The breakfast buffet was a daily highlight, offering an impressive selection of international and Middle Eastern dishes. I was particularly impressed by the variety and quality of the food, as well as the attentive and courteous service from the restaurant staff.
Other hotel facilities — including the pool, fitness center, and spa — were well-maintained and inviting. The gym was well-equipped and perfect for keeping up with a routine during travel.
What truly stood out, though, was the hospitality. Every staff member I encountered was professional, helpful, and genuinely committed to making the stay enjoyable. Whether it was housekeeping, reception, or concierge, the service was consistently excellent.
City Centre Rotana Doha is a perfect blend of comfort, luxury, and accessibility. I would highly recommend it to anyone visiting Doha.
MMs Senator ✈️I arrived before 2pm (start of checkin) and they let me enter my room. I was so lucky and thankful as my journey to Jeddah was tiring :-)
In between my stays I often asked the reception to send the housekeeping into my room to set it up a little bit when I’m off in the city and the housekeeping did an excellent job! Everything was clean and well equipped. And I got my water and coffee daily.
The area around this Ibis hotel is okayish. Could be better and without a car it can be dangerous, too as there is a highway with lots of traffic next to it. But I somehow managed it to walk some distances although Jeddah isn’t a walkable city.
The closest supermarket is as Danube and about a 20 minute walk. The closest bus stop to get to the historic city center of Jeddah was also a 20 minute walk.
Unfortunately on my last day the reception called me at around 11:30am and was asking why I didn’t check out. I told them that when I checked in I asked for a late checkout and the receptionist agreed to 1:30pm. I told him to type it into the system, but he didn’t. Otherwise no one would have called me before. Please update your staff especially when I did give a notice to do so and to avoid the calls when I need some proper rest before a long journey.
All in all my experience was nice. I even visited the gym, which was well equipped. 5 stars goes to the excellent housekeeping!!! 🌟 🌟 🌟 🌟 🌟
CCorienhopeMaashaallah tabaarakallah.. the best hotel I’ve ever stayed in makkah..the price is great, worth it. everything is excellent. The bus for haram is hourly. Waiting time for check in is smooth, and fast. The room is huge, specious, clean, complete amenities, super clean bathroom, super comfy bed, more pillows. The service was great and amazing.. special thanks to miss.Raneem for her kindness, for being nice to the guests.. and also to the receptionist miss Ro’a.. thank you for the consideration letting us to check out a bit late.. keep it up guys! We will go back and stay in This hotel again in sha allah.. from al-baha with love 🥰
로로이림I visited for the first time because of a business trip abroad.
It wasn't the main building, but the building next door.
The facilities weren't the latest, but they were clean.
I ate dinner at the hotel because of the travel time to go downtown.
The food was okay. ㅎㅎ
I also paid for breakfast separately (no discount if you don't pay in advance).
They took a deposit similar to the accommodation fee. TT
It hasn't been cancelled even after 2 days. ㅎㅎ
GGuest UserThis seems to be a newly opened hotel.
Check-in was smooth and the room itself was clean, but there were several service issues. On arrival, there were no towels in the room. It took multiple calls and around 45 minutes before one towel was delivered, and only after requesting again were more provided the following day.
Housekeeping was inconsistent — my room wasn’t cleaned on the second day, and I had to request additional toilet paper. In-room amenities were very limited: only one type of tea and coffee (no green tea or decaf), just two creamers, and no extras such as toothbrush, toiletries, or body lotion.
Access to the swimming pool was inconvenient, as I had to wait for staff to come and unlock it. The café was still under construction, so no coffee or snacks were available.
Overall, the hotel feels basic at this stage and could benefit from improvements such as:
• Ensuring housekeeping is consistent and timely
• Providing standard amenities in the rooms
• Making water or tea available in reception
• Opening facilities like the jacuzzi and café
The hotel is clean and has potential, but needs significant improvements to meet expectations.
YYangjie YangAt first, I was given a smoking room. After entering, I felt the smell was very strong, so I went to the front desk to change it. It was very convenient.
The room was large and had a very comfortable sofa.
The breakfast was rich and the fruit salad was delicious.
GGuest UserAlthough I didn’t expect this, but the food is amazinggggg and the room is very very clean with plenty of towels. Bathroom has a great finish to it and the room is spacious. The ONLY downside is that the pool was not working when i came. But everything else was fantastic.
GGuest UserThere is a shuttle every half hour, and it can be crowded on Fridays. There is an inexpensive grocery/convenience store nearby. The breakfast is good and offers a wide variety.
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