Lovely hotel with a beautiful view overlooking the Thompson River. Convenient location and friendly, helpful staff. Enjoyed the relaxing river view during a simple but nice breakfast in the coffee house
Hotel near Downtown Vancouver,Vancouver93.3% of visitors choose this area
JJEndang2025.10.04
We stayed here for 5 nights. They are in a great, if not the best, location in Vancouver. Next to Waterfront station where they have skytrain, seabus, buses and train. Also literally at Canada Place where they have free shuttle to Grouse Mountain and Capilano bridge. You can see the cruise, seaplane and helicopter from your room too. Minutes of walk to Gastown to see the stream clock.
Best thing is, when you buy a fridge magnet of Vancouver, the hotel is part of the iconic building.
Staffs are really friendly too, our room is always clean.
If I have a complain, I'm just not very used to housekeeper's trolleys being 24/7 on appearance at the corridor of a 5-star hotel.
Other than that, it's a near perfect stay. Loving the view from our room too.
My husband booked a two night stay at Painter's lodge for my birthday. Apparently the lodge is under new management and just opened 2 days before our stay. This lodge must have been quite the hotel in its day. It needs a lot of work and with love and care I think it will reach its original beauty.
The staff were friendly and very helpful. The restaurant and bar were not up and running but we were offered a continental breakfast of yogurt, fruit, granola bars and juice.
The location was perfect and the decor was lovely. It felt like time had been turned back to a wonderful era. Lots of history displayed on the walls.
We had a wonderful stay.
The hotel is very clean and has good facilities. From the window, you can see the distant mountains and the beautiful scenery in the morning and evening. The coffee and light meals in the lobby downstairs, especially the freshly made French fries, seasoned with beer, were very crispy and delicious. I ordered several times in a row. In the end, the waiter gave me a big plate and said that if I couldn’t finish it, I could take it back to the room to eat. Eat slowly. An unforgettable northern town.
This hotel is under Marriott and is well managed by friendly staff at the front desk. Check-in and check-out are quick and smooth. Indoor guest car parking is just across the street for $9.45. The spacious rooms and bathrooms have significant counter areas decorated with bright lights. Ice machines are on every floor. Washing and drying machines are available for $3 each. The indoor swimming pool opens from 7am to 11pm, and the gym is open 24/7. The only downside was the coil of the air conditioning was installed in the room, so you will hear the big noise when the coil starts to work the room temperature colder.
All I can say is the kids loved it other than the beds. The beds were both visibly sunken in the middle. This was in room 164. Our friends stayed in another room and had great beds. Ours needs replacing badly.
The worst part was the noise at night heard until everyone settled down for the night around midnight. (We use earplugs and still too noisy)
The rooms aren’t sound proof at all. Upstairs or down. Our friends stayed in a room upstairs and had the same problem.
The best part was the pool for the kids which is why we chose to stay here along with the included breakfast(yogurt, peaches fruit cups, white bread for toast, cereal, make your own pancakes, juice and coffee. Had milk but no cream for coffee which many voiced their disappointed ). Very minimal breakfast but kids were happy enough.
Hopefully management can make a few changes to make the stay better for the guests to come.
The main building's rooms are a bit old, which is understandable given it's over a century-old hotel. However, the convenience of being able to go downstairs for a hot spring bath is great. The outdoor pool's temperature is a bit low, suitable for kids to splash around, while the indoor small round pool is high-temperature, perfect for adults. The hotel faces a large, scenic lake, and there's an authentic German restaurant by the lake that serves delicious pork knuckle.
Very very pleasant stay. We used it for an overnight 14h layover before continuing our trip
- location is unbeatable, 1 min walk from check in areas
- staff was all around very friendly
- high quality (even though a bit old), but very well maintained and also high quality bathroom equipment (soaps, cremes etc).
- beds were extremely comfortable
- breakfast is à la carte with views of the airplanes / terminals
- gym is small but all you need is there
Hotel is nice, clean, and modern, with comfortable beds. Right around the corner from a couple of fantastic restaurants, but do keep in mind that Prince George is not the safest place to walk around. My biggest disappointment is that there is no hot tub, only a very small swimming pool. The clerk at check-in was nice enough, but terrible at communication. There was also no ketchup at the breakfast buffet, which is a small detail but devastating when the buffet is mainly eggs and potatoes.
Very Good
113 reviews
8.6/10
Price from
PHP 6,174
per night
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8.2/10
Very Good
GGuest UserThe service was outstanding and the location ideal if you are biking. The hotel also has a room where you can store your bikes. The room was very clean and the staff very helpful.
GGuest UserNice property. Very ridge on early and late check-in and check out. Check on time is 1:00 and it is an extra $50 to check in early. Check-out time is 11:00 and can be extended to noon without a fee but beyond that it is $50. Breakfast is a little bit light with no hot foods.
Great pool and water slide along with a hot tub. I had a suite, and room size was good, almost a mini condominium.
GGuest UserI am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay.
To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level.
There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment.
Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection.
I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered.
In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests.
Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold.
I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.
GGuest UserOverall, it is a pleasant hotel for a short stay in downtown. Despite the Karma Lounge currently being under renovation, the hotel arranged a room dining service for breakfast as an alternative, which is acceptable and yummy. The hotel staff are helpful and kind. The location is close to down town, 5 to 10 minute walk to Robson Streetfor shopping, 1 block away has a supermarket and some nice reastieant eg The keg steak house.
SSteven C KFor the price, it is very sufficient. Many aspects of the room felt outdated, but it was all fully functional and clean with no problems. Personally I prefer it this way since you get the savings and the function which is what really matter.
Staff were all nice and I loved that I could check in at 2AM with staff available to assist me.
GGuest UserPlace is located at the Main Street. Staffs are so friendly and fast in their service. Room is clean and the amenities are pretty complete (especially as family of four, the mini fridge, plates, spoons, knife, cups, microwave, are very helpful). The only unpleasant thing is we can hear our neighbors talking and they are pretty loud, but not during the night.
GGuest UserThere was a small problem when checking in, so I contacted Ctrip immediately and Ctrip quickly helped to solve it. I gave it a good review. But overall, the hotel is average... The Golden area is generally very ordinary, expensive and without any special features. You can avoid it if you can.
MMikki LizFirs of all, the receptionist was very friendly and had a big smile on her face during both check-in and check-out (it was the same lady), warm and nice lobby.
Second, the room was smaller than I expected, smaller than what the website showed but it was clean.
Third, when I arrived it was almost impossible to find a parking spot (see pic 4) because there were several hotels in the same area. I had to wait in my car for about 20 minutes until someone finally left so I could park and check in.
Fourth, hotel parking is quite expensive $34 per night for self-parking and $39 for valet. The underground parking lot is right next to the garbage room (see pic 5) which was disgusting and horrible. I also saw two guys working in the parking area and they seemed really unfriendly. If they ever film another Conjuring series this could be a perfect location.
To be fair, I did notice that several other 4 star hotels in Whistler have similar parking conditions: dark, old and dirty.
Fifth, it was a bit cold at night and I tried to adjust the room temperature but it didn’t work. I mentioned this to the lady when I checked out.
If you asked me if I would stay there again, probably NOT. The price is okay for the room and the location is very convenient there’s an Old Spaghetti Factory inside the hotel and several bars, restaurants and shops are just 5–10 minutes away on foot.
GGuest UserClean hotel with excellent customer service. Free shuttle service from/to airport. Just wish the shuttle service runs 24/7 for people with early flights. I recommend this place.
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