Overall stay was ok. It could have been communicated to us about not getting the top floor as requested in our booking online before getting the keys to a lower level. Our room was clean but there was a hole found in one of the towels and 2 washcloths were dingy looking as if they were not washed thoroughly. Only one of the elevators did not work, which would have saved patrons time waiting in line to get on. There should have been an ”Out of Service” sign on the door of the other elever, so at least some of us could've taken the stairs if possible.
Enjoyed my stay Mrs Bridget was amazing she got me checked in early. The food was great for lunch and dinner. Brittany at the bar was very nice and fast service she helped make my birthday celebration memorable. Thank you to both ladies
My short stay at Hilton Gardens Inn Atlanta North/ John's Creek was very good. The place was clean and the staff were friendly and professional. The location is great in that it is situated in the heart of several busy plazas and easy access to the main road. I highly recommend this hotel and do plan on staying again with my next business conference.
The hotel was right off of I-95 and the location was wonderful. When we checked in, we were welcomed by friendly staff and quick service. We went up to our room and it initially wasn't up to me and my partner's cleanliness standards. When we alerted the front desk they quickly moved us to a new room that was pristine. The night was quiet and comfortable with plenty of eateries nearby. Breakfast was served hot and over a long period of time, but it was lackluster by the time we ate. It's very much your standard hotel fare breakfast. Checkout was fast and easy with their express check out system.
Thank you!
It was an early flight the next morning, so I used it because it was close to the airport. Breakfast starts at 6 o'clock! There are not many types, but it was good to have almond milk and decaf! The shuttle bus to the airport was also saved at intervals of 20 minutes. Atlanta Airport is quite large at Hub Airport, and even if you leave an hour and a half ago, it is crowded with baggage inspections, so we recommend leaving 2 hours before boarding!
I was really tired from 13 hour flight when I got to ATL. Took a shuttle to the domestic terminal where hotel shuttles were. Driver took me to the right hotel (apparently there are multiple holiday inns near the airport).
My room was really nice, bed was soft and smelled fresh. Breakfast was really good too. Staff were really kind and friendly.
I'd recommend this hotel to my friends.
The hotel is far from the airport the staff SUPER AMABLE comfortable bed basic breakfast NOT TRANSFER TO THE AERPORT I am very disturbed that in my search for hotel brand hotels with transport to the airport and I got out on the list that is a Trip system problem I cost the taxi $60 for traffic but the traffic-free return a Uber was 30 for which the trip must not check that the transport information is correct
**Perfect Experience, Highly Recommended!**
I was extremely satisfied with my stay! The breakfast was superb, with a wide selection of both Chinese and Western options. The freshly made breakfast stalls were especially delicious and something I looked forward to every day. The swimming pool had a beautiful environment with clear, clean water, making swimming or relaxing by the pool incredibly pleasant. The comfort was impeccable; the rooms were spacious, the zero-pressure mattresses were incredibly comfortable, the soundproofing was excellent, and the bathroom was a fantastic experience. The entire hotel had a quiet and relaxing atmosphere, and the staff were warm and attentive. From the breakfast and the pool to the overall comfort, everything was impressive, and I will definitely stay here again!
Great
40 reviews
9.1/10
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GGuest UserWhen I went there was St Patrick's Day holiday, the annual tourist season, the hotel was about 300 yuan more expensive than usual. The hotel is not equipped with breakfast and slippers, and you can find food nearby. It costs $67 (about 490 RMB) to take a taxi from the airport here.
QQinianzhiyangThis type of room booked by Ctrip must avoid the third floor. When I entered, I smelled a so-called cigarette smell and immediately asked to change rooms. The front desk said that many people smoke on this floor 😅... The hotel only has a small train next door to the airport. It is not very convenient if you have a lot of luggage or it rains.
YyuyuehhyThe hotel has a shuttle bus to the airport, which takes ten minutes to get there, which is very convenient. Although the breakfast is small, it is also exquisite. The facilities are not very new but clean, and it is worth recommending.
GGuest UserWas a good cheap hotel! Actually had a full size fridge, and a stove. I think it’s meant for more long term stays, I just stayed for one night. Not bad!
GGuest UserIt’s was an enjoyable experience, every where was neat and cordial. Nice ambiance, staffs where exceptional especially the staff Anya she was amazing,a life saver and friendly. But I wasn’t satisfied with the buffet breakfast service.
GGuest UserThis Hotel is in a great Location. The front desk staff are meh. Not very friendly. The Breakfast is pitiful, sausage sitting in a pan full of grease, I know sausage is greasy, but I’ve never seen it served sitting in a pan full of greased. So not appetizing at all. The first day the French toast sticks were stuck together and half cooked. Fruit bowl never refilled. Charging $15 for that is insane!! I will say the Breakfast attendants are sweet and helpful. The parking is ridiculous, I have to pay $45 per day for an attendant to go park my car 50 feet away. That’s just taking advantage of people. I should be able to park my own car instead of being rushed out of my car trying to grab all my things, shopping bags, etc. Hallways are very loud throughout the night. Ghetto guests allowed to say the worst cuss words and talk any way they want to loudly in front of other guests and Children. I finally had to say something to this one girl. This is a family friendly Hotel as the Aquarium, Coke Museum, Centennial Park are all located within walking distance. Hotel staff shouldn’t let crap like this happen or continue. Good luck if you need towels, an extra blanket, or whatever, Housekeeping doesnt clean or replenish anything and that was on my third day. You have to call and ask for it, but the phone doesn’t work in the room and I had to use my cellphone to call the front desk. I had to go get it myself and the guy couldn’t get into the linen closet cause someone locked the door and they didn’t have a key. He had to go to an open room and get it from there, SMH. I paid over $200 a night to stay here and I’m very disappointed. Won’t be back. Will go stay at the overpriced, outdated, Westin instead and pay for an Uber to drive me and my family to where we got to go.
PPreeti KA night shift worker was so rude , while she was handling us about stuff , she was on video call with her man and I seen that he was naked showing himself to her and she was passing throw some dirty words even me and my daughters heard that too , it’s shame while at work doing that disgusting things
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