Hotels With Parking in Al Madinah, Saudi Arabia

It was very good, the person on check-in was really amazing and everyone was good as well. I loved our stay there. We booked a room for 4 people but they upgraded us to Executive suite. It was so nice of them. I wish we had Haram view but it was 2 mins walk from Mosque.

Absolutely disappointed by the service recieved compared to the amount of money I paid . I had to call the engineer out twice because there was no hot water and when he came it was only a temporary job Good thing is it's very close to Haram

The hotel is located just a step away from the Masjid Al Nabwi, which makes this hotel popular. However, the hotel is very old. The bathroom is equipped with obsolete items. Shower, sink, and toilette tabs falling a part. The bath rooms need complete renovation, including tiles. Other than that, the reception staff is not very friendly. Had to wait a long time before the receptionist could find the reservation through Trip.com. I had to complain to the duty manager, Mr.Ridwan, who was extremely friendly and cooperative. He assigned another room. The duty Manger Miss.Raseel was exceptionally good. She extended my checkout time as my flight schedule was changed to a later time She also offered the lounge. She really made my stay very comfortable. A special thanks to Mr.Ridwan and Miss. Rassel. The breakfast was exceptionally good with a huge choice, and the restaurant staff provided exceptional service.

The Sofitel Shahd Al Madinah is truly exceptional. It's consistently our top choice when visiting Madinah. The hotel excels in every aspect: its unparalleled proximity to Al-Haram, the excellent service from all staff, impeccable cleanliness, and the quality of its food (I only had the breakfast). The breakfast buffet offered a wide variety of delicious options, and the staff were incredibly attentive, readily bringing drinks and even food upon request. Their hospitality is truly outstanding. We had guests during our stay, and when we requested Arabic coffee, the staff went above and beyond, graciously providing complimentary baklava, dates, fresh fruit, and coffee. A special mention goes to Mr. Hani Al Khattab, who was exceptionally helpful and responsive to all our needs. Any room service request was delivered swiftly and in record time.

A solid 3 out of 5. Budget hotel, clean fine for solo travellers and within 15-20 minute walk from Masjid Nawabi. Thanks to the receptionists who upgraded the room to a king-size bed suite and offered the day extension for the same room, too. Breakfast consists of a set menu, not a buffet, which, although adequate, is nothing special. A few places are within a few minutes' walk. Showroom was clean but oddly lacked a shower screen, so water splashed over the toilet! Not sure what the builders were thinking as if they wanted a wet room or a normal bathroom, but ended up with an in-between. The hotel itself is located not on the posh side of Medina but 1.2km from Masjid, but being a budget friendly option, it's fine. Top Tip for solo travellers, if you're able to then walk a little under 2km from Hotel to bus station locted near Prophets Mosque to get the 400 bus that will take you straight to Medina Airport It's much cheaper than taxi and Uber options.

Excellent service.

Easy entry and exit procedures and good reception

Great hotel, staff and services. It’s 30 minutes away from Masjid nabwi. Rooms are very clean and decent size. Definitely worth booking if you’re going to medina with family.

Very outdated and customer service is terrible. Rang reception from hotel room no answer (2 times) than had to go to reception to complain safe don’t work, they turned up next day to sort it out.

Great hotel! Probably the most beautiful hotel in alula. Excellent service and we got super good deal from here so i would recommend you guys to check it out. Nothing to complain except our villa was very crowded with pigeons (i think because it was nearby the mountain) so our outdoor area were full with lots of pigeons' poops and also in the swimming pool :( and another thing was we asked for bikes multiple times, if im not wrong, like 5 times, staff said will check it for you and we never get feedbacks but it happened with us in other hotel as well so it's fine. Still! Great experience great time. Definitely come back :)