We had a fantastic stay at this hotel in Beppu and would highly recommend it to anyone visiting the area. The location is absolutely ideal — centrally situated and within easy reach of popular attractions like Beppu Station, the hot spring districts, and local dining spots. Whether you’re exploring the “hells” of Beppu or heading to nearby onsens, everything is just a short drive or walk away.
The room was perfect for our group of three. It was spacious, well-designed, and equipped with all the necessary amenities. The beds and futons were very comfortable, and the overall atmosphere was cozy and quiet — great for resting after a long day of sightseeing. We appreciated the thoughtful touches like extra towels, slippers, and good quality toiletries.
One of the biggest highlights was the bathroom. Ours had a large window overlooking the city and surrounding hills — soaking in the tub while enjoying the view was a real treat and added a luxurious touch to the stay.
The room is very clean and bed is comfortable. The check in was smooth and the staff were courteous and efficient. Ms Naruse, from the Front Desk was super helpful in making a dinner reservation for us at an izakaya nearby. She managed to help us with the reservation and we enjoyed the dinner very much 👍🏼. We had a great stay the JR Kyushu Blossom hotel. Thank you!
Very new and clean. Need to lock up your shoes upon entry. Free coffee and matcha and hot water at counter for certain timing. Free Ramen from 10pm-11pm. Free Yakult and ice cream for certain timing at level 13, beside bath area. Great Variety of Japanese food for breakfast but may need to queue and wait for about 15 mins.
It's only a few steps away from the station, but the navigation took us in a circle. The hotel is managed by several old men, and the facilities are a little old-fashioned. The restaurant doesn't have a TV, but a radio. It's clean and tidy, with complete facilities and supplies, comfortable bedding, and a simple portioned meal.
The lobby and rooms were clean, the staff were professional, and I had a pleasant stay. There was a vacancy, so I was upgraded from my original room. It was reasonable, but the quality of the experience was more than worth the price.
One thing was that when I tried to use the humidifier, the filter inside was not very clean, so I didn't use it, but other than that it was a very good experience.
Self-driving tour, parking is available at the door, there is a large department store about 300 meters away, the hotel does not have a washing machine, I took my clothes for two days to the nearby self-service laundry. Dinner and breakfast are delicious, and I drank all the soup! Make an appointment for the private bath on the second day, 45 minutes, the water is relatively hot, generally soaking for 15 minutes is enough! All aspects are good, I will come again next time!
I’m so glad that this hotel had a renewal earlier this year. It looks very new and clean now. It also has a fantastic location — only a 3-minute walk from Beppu Station and it is surrounded by numerous shops and restaurants. The huge Beppu Don Quijote is only 10 minutes away by foot. Luggage can also be stored at the cloak room for free before check-in. The onsen and sauna was very clean too! I had a really comfortable stay at this hotel.
The transportation is quite convenient. It takes about 10 minutes to walk from Oita. The room is not big but very clean. It is also very convenient to take a shower. There are also many restaurants nearby.
The room was well-equipped and comfortable, which made our stay pleasant. The location was also a big plus—conveniently close to several restaurants and a shopping mall, making it easy to find food and enjoy some shopping.
Breakfast was satisfying with a good variety, and it gave us a great start to the day.
Overall, I’m happy I chose this hotel. While there were a few downsides, the positives definitely made the stay worthwhile.
The closest hotel to Harmonyland which allows you to take taxi to and from the theme park at a reasonable price.
The hotel basically provides everything from snacks, drinks and meals all day including dinner and breakfast, everything was excellent. I was aware that Mercure is an international hotel chain thus the vibes of the hotel itself can’t truly be entirely Japanese. However, I was still very satisfied with my stay overall.
I was so lucky to see some cherry blossom trees still in their peak at the hotel parking lot while the peak of most other trees in different areas had already passed.
The hotel also offers free shuttle from and to Beppu Station which we found to be very helpful.
Very Good
262 reviews
8.9/10
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JPY 10,122
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9.6/10
Amazing
GGuest UserWe had a fantastic visit there with good service, delicious food and great accommodation. The hot spring in the room is amazing and they provide free drinks in the fridge too. The accommodation is spacious. The beds and pillows are comfortable, one of staff even know Cantonese and all of them are so nice and friendly. It worths us to rate a 5 star rating.
HHiu Wai, Peggy ChauI was worried because there are many bad reviews. It turned out it wasn't that bad, though I doubt if it is worth the high price overall. The location is good, conveniently located near Kitahama bus service centre and Beppu Station. Locating the entrance is a challenge, especially when you are with luggage. The hotel staff a nice, but I can picture that if you dun speak a bit of Japanese, it might be a bit hard to communicate with the staff.
The overall environment is nice, clean room and nice private onsen bath. A curtain is appropriate in the balcony for more privacy. It is a bit dark, both inside the room and in the corridor.
Dining is nice, great food. know it's a common practice to have set time for dinner and breakfast, but as a first time visitor to Oita, the 5:30pm dinner time was too early for me. However, the 7:30pm was fully booked on my first day of visit. Breakfast started at 7:30 and it's too late for me to catch the train so I can visit Harmonyland. There could be more flexibility for dining options and time, considering the high price guests are charged.
There are many activities and I love the outdoor footbath and the free coffee and tea service at the travelers' library.
I would still recommend the hotel to visitors to Beppu.
AAnonymous UserThis hotel is right next to JR Oita station, 100m walk. Super convenient. Reception staff also very helpful. Best part is the freebies for all guests - you must definitely not miss the free ramen in the evening starting 9.30pm and Hershey ice cream after hot spring. Simple things but it enhances the stay experience overall. Room is well designed too with sufficient space for big luggage. Will definitely consider Dormy Inn chain more in the future when visiting Japan.
정정형근I recently stayed at a hotel booked through Trip.com, and while the location, cleanliness, and facilities were quite nice, I had a very disappointing experience with the service provided by the hotel staff.
When I booked the hotel, the description on Trip.com (in Korean) clearly indicated that the room would have two beds and two floor beds. However, upon arrival, we found that the room only had two beds and one floor bed. When I brought this discrepancy to the attention of the hotel staff, they informed me that we would need to pay extra for an additional floor bed. They explained that the description in the itinerary merely indicated the maximum capacity of the room and that, since we had booked meals for only three people (breakfast and dinner), we could not receive an extra floor bed at no charge. I opted for the three-person meal plan because one of my family members is a five-year-old child who does not eat much, and I wanted to avoid unnecessary food waste.
I understand that interpretations of the itinerary may vary, but the attitude of the hotel staff was unacceptable. During my communication with them, I was put on hold for five minutes, only to be told that there was nothing they could do. After urging them to adhere to the terms of the itinerary, I was placed on hold again for ten minutes. Unfortunately, I had to hang up as it was time for dinner, and the hotel did not follow up with any response after I returned.
This experience significantly affected my family's mood, and what was supposed to be a pleasant stay turned into a frustrating ordeal. I hope that Trip.com can address this issue to prevent future guests from having similar experiences.
GGuest UserExcellent!
Awesome lobby, incredible seaview, great service, competent and very polite staff, good food, room very clean, onsen is great with free branded amenities choices 👍🏻👍🏻👍🏻. location is a bit off, fortunately have shuttle.
Special thanks to Harada san 👍🏻👍🏻 helped to arrange smooth transfer from hotel to airport.
Appreciate the hospitality from quite a number of multilingual staff 👏🏻👏🏻. Onsen is great, unlimited free drinks! 👏🏻👏🏻👏🏻coffee, coke, green tea, etc 👍🏻👍🏻👍🏻
Breakfast is good, value for money, nice to try. Dinner is 90-mins semi buffet, no choice for the set, special arrangement if you don’t eat beef, but take some time. Lots of wine varieties, if you don’t drink alcohol, the dinner price is NOT worth.
My comment: Highly recommended. need to have car, my case is with sudden car break down with no replacement. Grandvrio did a great job!👏🏻👏🏻
GGuest UserThe waiter at the hot spring hotel is very attentive. After arriving at the hotel, the waiter will lead you to the room where you are staying. The waiter will explain the hotel facilities in detail, including the opening hours of the outdoor hot spring, meal arrangements, etc. Bob, the waiter who received us, spoke very fluent English, was attentive to arrangements, and had a friendly smile, which made people feel very relaxed and natural. The waiters here understand Mandarin and have no problem communicating. The room I booked this time is equipped with an independent bath, which is semi-open-air. You can see the outdoor scenery. The water quality and temperature are very good, and it feels very good. In addition to enjoying the hot spring in my room, I also soaked in the public hot spring in the hotel. There is an outdoor and an indoor hot spring. There are time limits. Although the hot spring is not too big and can accommodate 6 people each, there was no one during the time I soaked. Maybe Let’s all enjoy the bath in the room. However, I recommend that you book a room with an independent hot spring bath, because you can soak in the hot spring at any time. There are not many rooms here, and they are highly private, so you can enjoy a peaceful atmosphere. I booked a stay with two meals. This meal is mainly fish. In addition to raw fish and grilled fish, friends who like to eat fish should not miss it.
ZzhangcjThis hotel is really nice. The room is big, with two tatami rooms. There is floor heating under the tatami, so it's not cold even if you walk barefoot on the tatami. There is a private hot spring in the room. We booked a breakfast-only package, which was also good, and there was even grilled fish. The whole hotel is small, with a stream running through the whole yard. The most unexpected thing is that guests can boil eggs in hot spring water for free.
GGuest User*Very close to JR station, 2 minutes walk by shortcut.
*Although check-in is after 4pm, you can store your luggage.
*Although the room is old, it is very clean.
*Free breakfast is OK, better than nothing.
GGuest UserThe hotel is managed in Japanese style, the service is very good, the staff are very enthusiastic and the arrangements are very considerate. The pick-up and drop-off are very good, making people feel at home. There are many hot springs in the hotel, all of which are very distinctive and comfortable. The ingredients used for breakfast, dinner and dinner are exquisitely made and very delicious. The service staff has waiters who can speak Chinese, which I like very much. Even the Japanese service staff who can't speak Chinese use mobile phone translation to introduce the dishes, which is very touching. The hotel also provides various yukatas for use, which is a great experience.
HHuanxideyanshenThe AMANEK hotel has two buildings, one high and one low. Because I stayed at a more expensive hot spring hotel next door the day before, I booked the shorter and older building to save money. The whole building has been renovated, but the facilities in the room are still very old. To use the swimming pool, bathing area and gym, you have to go to the new building.
There is nothing to take pictures of in the room, and I didn't go to the big bath, but just went to the gym to exercise.
The staff are still very friendly, which is very satisfactory👍
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