The hotel check in time was 2pm but check in was not complete until 430pm. The room given was on a high floor with a nice view and otherwise, service was also slow with room service taking a long time to give a menu also.

I didn’t felt value for money . Highly charged . Room where small

Good Hotel .Heritage Property.I like it .need to improve in room.should add some snacks or fruits in room.

Our stay in Taj is memorable experience. Young able staff were always courteous helpful and at times went beyond call of duty to assist. Our only request is for Taj keep improving the food and beverage items. Effort is made to blend indian style into far eastern food culture. To strive for authenticity may be considered as the western cuisine is already far ahead in today's hospitality industry. Only India can catch up and bring far eastern, ,middle eastern and other Asian food culture in par with the western food culture prevalent in modern day hospitality. Taj can be leaders in this enterprise. We wish Taj all best. And a Happy New Year!

This place is getting old. Poorly managed staff. Severe issues wirh climate control, actually it doesn't exist at the marriot. .Many many apologies, little action. It's time to take the JW brand off the building, unworthy!

Everything was top notch.. I checked past midnight but no hassles. I was a bit underwhelmed when they requested me to checkout before 11am citing another booking. I protested as their check out times while booking are 12pm and check in is at 3pm - leaving them ample time for turning around the room. Rest of the experience was amazing. The room was fantastic and the breakfast spread was to die for.

Breakfast is OK, the service is especially good. If you need anything, the waiter will send it directly to the table, which is very appropriate.

We usually stay here when stopping over in Kolkata as it's conveniently located. You can catch an Uber to the airport for around 150 rupees. It's located next to a supermarket and just down the road is a nice shopping center. The staff were very attentive and helpful even though it was a busy time.

My stay at Hyatt Regency was great. I am a female solo traveler. Room is very spacious and clean. Breakfast is very delicious. Staffs are very helpful.

The service is generally slow to respond and needs to be constantly urged. The door card couldn't be opened and it took me a long time to help solve it. Although the attitude is acceptable, the work efficiency is not high. In addition, the cleanliness of the sheets needs to be improved.