The whole stay was great except when I call for to book for massage service at 5pm which was told as โBaik Buโ. Nonetheless, upon arrive at the spa centre, just to find 2 employee was having a nap. And I was ask to wait. Later on, one of the girl mentioned the slot already full and have to wait for another slot at 7pm. Not delivering the promise is one thing but no remedies is another. No service recovery was made in the end.
overall the hotel is good. Hotel is very closed to 2 big malls. Easier to get restaurants either in mall or outside of mall.
Breakfast is OK as well.
Lighting in the room is not sufficiently bright
I stayed at BATIQA Hotel Pekanbaru for a short visit and had a pleasant experience. The hotel offers a modern and minimalist design, creating a clean and comfortable atmosphere. The room was well-maintained, with all the essentials provided, making it a great option for a restful stay. The location is convenient, with easy access to key areas in Pekanbaru. Itโs a good choice for both business and leisure travelers. The staff was friendly and efficient, ensuring a smooth check-in and check-out process. Overall, BATIQA Hotel Pekanbaru offers good value for money with its comfortable rooms, friendly service, and strategic location. Would recommend it for a short and relaxing stay in Pekanbaru.
Good hotel with good location but old and needed renovation. Requested a non-smoking room for two nights but didn't get one in the first night while suffering from a bad flu. A neutral experience overall and hopefully it gets renovated to boost experience
There is a late fine from the hotel if you check out later than 12 noon... There is no notification about that, because when you check in... and the FO is at 11 o'clock, they also don't tell you the check out time limit if there is a fine of 100 thousand per hour... by me. take 2 more rooms๐ ๐ฉ๐ซ
Dengan alasan kamar belum tersedia, baru bisa check in jam 4. Terlambat untuk masuk kamarnya, management diaturkan timnya agar bisa kerja sesuai SOP dan jadwal checkinnya
Good
3 reviews
7.6/10
Price from
PHP 687
per night
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LLovely CoupleThe whole stay was great except when I call for to book for massage service at 5pm which was told as โBaik Buโ. Nonetheless, upon arrive at the spa centre, just to find 2 employee was having a nap. And I was ask to wait. Later on, one of the girl mentioned the slot already full and have to wait for another slot at 7pm. Not delivering the promise is one thing but no remedies is another. No service recovery was made in the end.
Aangelina jolieeelocation is strategic, close to shopping centers and renowned dining places. the room i stayed in was clean, comfortable, and equipped with modern facilities. the hotel staff was very friendly and responsive to my needs. The breakfast was also delicious, with a variety of food options served. overall, I highly recommend this hotel for a pleasant stay๐ซฐ๐ป๐ซฐ๐ป
MMohamad Fadzil BinI stayed at BATIQA Hotel Pekanbaru for a short visit and had a pleasant experience. The hotel offers a modern and minimalist design, creating a clean and comfortable atmosphere. The room was well-maintained, with all the essentials provided, making it a great option for a restful stay. The location is convenient, with easy access to key areas in Pekanbaru. Itโs a good choice for both business and leisure travelers. The staff was friendly and efficient, ensuring a smooth check-in and check-out process. Overall, BATIQA Hotel Pekanbaru offers good value for money with its comfortable rooms, friendly service, and strategic location. Would recommend it for a short and relaxing stay in Pekanbaru.
Aangelina jolieeeA hotel is a place to stay that provides various facilities to meet the needs of guests, whether for business, tourism, or certain events. Typically, hotels offer rooms equipped with basic facilities such as beds, bathrooms, and toiletries. In larger hotels, there are additional services such as restaurants, spas, swimming pools, and conference rooms. The location of the hotel is often chosen based on accessibility and convenience, such as in the city center, near tourist attractions, or near the airport. The quality of service at the hotel is a determining factor in guest satisfaction, so many hotels strive to provide the best service, from cleanliness, comfort, to staff friendliness.
HHibri SyakiranEverything is okay except for the aircond. Not cold at all. ask the hotel to come check for it, no action taken. only at night time after few time asking to check then the technician came over to check. yes. just check only. after that still nothing. everything is great. but because of that A/C, experience was abrupt a bit. from 10/10, goes down to 7/10. yes just because of aircond. I stay at the most expensive room. but service for that was total out. for new guest, make sure you be strict with the hotel. if no action taken within 1hr, u may consider change another room or hotel.
GGuest UserNice, clean and cozy room. Duri being a relatively small suburb, so not many hotels around, but you cannot go wrong with Grand Zuri Duri Hotel.
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