The whole stay was great except when I call for to book for massage service at 5pm which was told as βBaik Buβ. Nonetheless, upon arrive at the spa centre, just to find 2 employee was having a nap. And I was ask to wait. Later on, one of the girl mentioned the slot already full and have to wait for another slot at 7pm. Not delivering the promise is one thing but no remedies is another. No service recovery was made in the end.
overall the hotel is good. Hotel is very closed to 2 big malls. Easier to get restaurants either in mall or outside of mall.
Breakfast is OK as well.
Lighting in the room is not sufficiently bright
Locations and cleanliness is good. Walking distance to restaurants, souvenir and convenience shop. but the best part is they have in-room spa service. Plus point to those who lazy to go massage
The hotel room was spacious....but old. The flooring was uneven & scary for an elderly like me. The hotel seems dull without a spa & far from nearby shops. Breakfast spread was good but mundane for four consecutive nights that we stayed there......perhqps changes should be made to the menu daily, though it was delicious!
The location of the hotel is close to the shopping center, the staff is friendly and responsive.. the rooms are clean, the AC is cold, the shower is smooth.. Recommended if staying in Pekanbaru.. Good
pretty good,close from shopping,it is quite recommended if you go to dumai to stay here ππ» comfortable,quiet
Very Good
7 reviews
8.3/10
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PHP 803
per night
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LLovely CoupleThe whole stay was great except when I call for to book for massage service at 5pm which was told as βBaik Buβ. Nonetheless, upon arrive at the spa centre, just to find 2 employee was having a nap. And I was ask to wait. Later on, one of the girl mentioned the slot already full and have to wait for another slot at 7pm. Not delivering the promise is one thing but no remedies is another. No service recovery was made in the end.
Aangelina jolieeelocation is strategic, close to shopping centers and renowned dining places. the room i stayed in was clean, comfortable, and equipped with modern facilities. the hotel staff was very friendly and responsive to my needs. The breakfast was also delicious, with a variety of food options served. overall, I highly recommend this hotel for a pleasant stayπ«°π»π«°π»
MMiza fazniLocations and cleanliness is good. Walking distance to restaurants, souvenir and convenience shop. but the best part is they have in-room spa service. Plus point to those who lazy to go massage
Aangelina jolieeeA hotel is a place to stay that provides various facilities to meet the needs of guests, whether for business, tourism, or certain events. Typically, hotels offer rooms equipped with basic facilities such as beds, bathrooms, and toiletries. In larger hotels, there are additional services such as restaurants, spas, swimming pools, and conference rooms. The location of the hotel is often chosen based on accessibility and convenience, such as in the city center, near tourist attractions, or near the airport. The quality of service at the hotel is a determining factor in guest satisfaction, so many hotels strive to provide the best service, from cleanliness, comfort, to staff friendliness.
HHibri SyakiranEverything is okay except for the aircond. Not cold at all. ask the hotel to come check for it, no action taken. only at night time after few time asking to check then the technician came over to check. yes. just check only. after that still nothing. everything is great. but because of that A/C, experience was abrupt a bit. from 10/10, goes down to 7/10. yes just because of aircond. I stay at the most expensive room. but service for that was total out. for new guest, make sure you be strict with the hotel. if no action taken within 1hr, u may consider change another room or hotel.
FfoxfoxfoxNoisy, the hotel is undergoing renovation and your ear wil be pummeled by constant construction noise since 8 am to 7 pm.
The room is not up to the grand zuri standards but the price is still the same.
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