Hotels With Parking in Riau Islands, Indonesia

We had such an amazing stay at Four Points by Sheraton Bintan! The staff were absolutely incredible—so warm, cheerful and genuinely caring from the moment we arrived. The sweetest surprise was the beautiful birthday room décor for my daughter; it made her feel so special and created a memory we’ll never forget! The hotel was sparkling clean, the food was delicious (especially breakfast!), and the beachfront location in Lagoi Bay was just perfect for a fun and relaxing getaway. With fantastic service, great vibes and such thoughtful touches, this hotel truly exceeded our expectations—we can’t wait to come back!

Location was average. Check in was quick. 3 bedroon apartment was spacious but basic. No other information about hotel or room service provided. Living room sofa was worn and uncomfortable. Tv looked small, didnt use. Kitchen lacked pots pans, utensils, sufficient plates bowls, etc to cook. What was provided was pathetic. Liked the water dispenser. 3 bedrooms were alright. Toilets were alright. Not face or hand towels available. Had 2 long power trips during the first night stay. Everything including lifts in apartment block had zero power for more than 1h. Another power trip likely happened and cut power to our unit for hours (needed to reinsert the access card into the entrance card slot). Lacked of backup power to the building presents a serious fire safety issue in case of evacuation! No significant service recovery at all. Buffet breakfast restaurant lacked capacity to handle crowds. What looked like decent range of food was very starch heavy and lacked proteins and vegetables. Slow to replenish items. Lacked quality, food taste was meh. Hotel had banners selling stays and vitamin infusions for hypertension cure and other problems... Complete sham medicine! Wont stay here again! Even my 4 kids completely agree!!

Everything is almost good but was not told that there was on going renovations next door during 9am to 5pm daily until our arrival. Our bedroom also can hear the morning prayers of the mosque at 4:45am in spite of us requesting repeatly for a quiet facing room weeks before arrival.

Clean room and toilet. Water pressure is good. Air-conditioning is okay but at night is abit stuffy. Air-con seems to be controlled but still acceptable.. Bed is comfy and there is 2 pillows. Cons is that grabfood driver is not allowed to enter. They have to park at the guard house and walk in or we have to walk out..hope they can allow them to come in nearer to the main entrance. Will stay here again.

Loved our stay here! The rooms were clean, spacious, well furnished and comfy. The aircon is amazing. The breakfast spread is good, but quite slow service and refilling. Our cappuccino was very delayed. The staff were friendly and helpful, especially the security, door men and bag service men. Location is fantastic, walkable to BCS Mall and Grand Batam mall.

I had a remarkably generous experience with our room being upgraded to a suite. I appreciate the concept of an open wardrobe and the spacious room, which features comfortable bedding, pillows, and linens. The bathroom is equipped with different types of towels, as well as travel-sized body products including conditioner, body lotion, and a two-in-one shampoo, along with a shower cap. However, there was a lack of a razor. I prefer bath slippers that offer water absorption and cushioning, as they are more comfortable after long journeys than hard-edged slippers, which can cause blisters on my delicate skin. I spent my day swimming, although the gym is not yet ready for use, and there is no steam room available. There are many dining options, including a BBQ at the poolside, as well as a spa and salon in the Thamrin Batam area, making it very convenient for those who have a few days to experience everything in this young, lively, and vibrant atmosphere.

Highly recommended hotel! The service was tip top! During check in I checked with the front desk staff whether they have any double bed room left because I booked a twin sharing room but my son was with me during the trip so I will need to squeeze with him in a single bed but unfortunately, on the day all rooms were fully booked so they did not have any extra room. But when I opened up the room door I was surprised by what they had done with the room they actually joined the twin sharing bed into one bed. They even gave me a complimentary dinner. It's really nice of them. Will definitely book from them again.

I had a pleasant stay at this hotel recently. The buffet breakfast was one of the highlights – it offered a wide variety of selections to suit different tastes and made for a great start to the day. The facilities were well-maintained and added to the overall comfort of the stay. The location is also excellent, being just next to the jetty, which made traveling and exploring the area extremely convenient. Overall, it was a comfortable and enjoyable experience, and I would gladly stay here again. Look at the photo attached from the view out from the hotel! Nice place!

One of the longest standing 5 star hotel in Batam. View is of greenery - facing the golf course. Gorgeous. Hotel was running full, friendly reception officer Finy, offered me a deluxe room with twin beds, balcony golf course view. My original booking was standard room king bed. Shuttle buses at certain timings to Grand Batam Mall and Nagoya Hill. Gym was well equipped. I saw the Sauna and yoga area at level 10 One thing to note- the sun is overhead in the morning. So the pool does not get sun as it is blocked by hotel building( until around 1015am) . In the afternoon there is chance of sun. The area where the cafe is gets morning sun. Cafe Luminal next to the hotel served coffe roast from starbucks .not a major starbucks coffee fan so I had watermelon juice instead. Cafe’s environment was great for remote working as there were many charge points. Overall a pleasant stay.

1. Well-equipped apartment. Safe, ironing equipment, umbrella, beach bag, crockery, cutleries, pot and pan and best of all – extremely comfortable bed and pillows and new air-conditioners! 2. Clean and modern interior. A few small flying insects that got into the room (inevitable due to the surrounding garden/forests and opening of doors) but thankfully, didn’t encounter any mosquitoes or ants in the apartment – what a relief! Fogging in the common areas is done twice a week – Tues and Thur late nights. Didn’t detect any unpleasant drainage smell in the toilet/shower so I’m perfectly happy with my assigned Queen Suite apartment! 3. Balcony views: (i) Block 1 is beach front apartments with full sea view (ii) Block 2 is made up of two sections: one section faces the Garden and the other section faces the Car-park (iii) Blocks 3 and 4 have either (i) Garden view - with partial sea view on highest floor) OR, (ii) Forest view – with partial sea view too on highest floor). (iv) Block 5 on the top floors have distant sea view (this block is on a slope and furthest from the reception and pool) 4. Friendly staff. My requests were attended to swiftly. 5. Private beach (shared among the 3 resorts there) is reasonably clean with fairly clear sea (there’re jelly fish warning signages). 6. Pool at Cassia is smaller but newer and cleaner than at Angsana. A new pool bar construction is currently being carried out in front of Cassia’s pool and the hoarding blocks the beautiful sea view from the infinity pool until mid Nov – what a pity! 7. Adequate breakfast spread but houseflies and birds were spotted in the restaurant – made me worry about the hygiene level 8. Various English movie channels but screen resolution was poor and images often lagged for a few seconds – makes the movie watching experience tiresome and annoying. Only the International news and Singapore channels did not suffer from lags/poor image quality 9. Some of the building and lift direction signs in the different apartment blocks are puzzling and confusing – the signs are probably very clear ONLY to the people who planned/designed them - certainly NOT easily understood by foreign guests! You need to get into the correct lifts in different buildings to reach the blocks furthest from the reception (to avoid climbing any stairs or slopes eg blocks 4 and 5). I only figured out the various sheltered linkways/correct lifts after a few trial and errors, lol! 10. Credit card is needed for room deposit during check in even if room cost was already paid in advance during online booking: 4 Million Indonesian Rupiah per apartment per night