Das Hotel ist wunderschön und sehr modern eingerichtet, Personal sehr freundlich vor allem Sibel.
Der Hotel Chef Ömer Bey auch sehr freundlich und höflich. Wir hatten eine Mega Aussicht, ein sehr schönes großes Zimmer :) Unser Frühstück war auch lecker.
Das einzige was mich sehr gestört hat waren diese Treppen steigen wenn man zur Stadt wollte.
Hoteli ve imkanlarını beğendim telefonumu kaybettim eski Mardin’de ve resepsiyon telefonumu bulabilmemde teknik anlamda yardımcı oldu. Yalnız bir şikayetim olacak.Ben bu hoteli Trip.com üzerinden satın aldım.Ama resepsiyon bana ısrarla rezerve yapıldığını ödeme alınmadığını söyleyip durdu.Kredi kartı eksremi ve trip uygulamasından ÖDENDİ şeklinde ekran resmi aldığım çıktıyı göstermeme rağmen ödemediğimi iddia ettiler.Benimle alakalı olmayan sistemsel bir temassızlık durumu var belli ki .Resepsiyon görevlisi internette kayıtlı olan bir kredi kartından benim iznim olmadan çekim yapmaya çalıştı ödeme alamayınca benim kredi kartımın geçerli olmadığını söyledi.Ben bir kere uygulamadan ödemeyi yaptım ve kredi kartımı kaydetmeye izin vermedim.Ön ödeme şeklinde rezerve yapmadım ki tamamını ödedim niye kredi kartımı sisteme kayıt edip bağlayım.Hotele girişte bu sorunla karşılaştık çözmemişler çıkışta da aynı söylemle yeniden geldiler uçağa yetişeceğimizi söylemeye çalıştığımız halde ödeme yapmadığımız konusunda ısrar ettiler.Hotel konaklamamı tek gölgeleyen bu iletişimsizlik oldu.Siz siz olun başka bir aracı üzerinden bu hotelden ödeme yapıp hizmet satın alırsanız ödeme yaptığınıza dair ekstreler ve ekran kayıtlarını muhakkak muhafaza edin sonra kendinizi haklı çıkaramazsınız.
With a stay at Kasr-ı Han Konağı Otel in Mardin (Artuklu), you'll be within a 15-minute walk of Sabanci City Museum and Şahkulubey Mansion. This hotel is 1.3 mi (2.1 km) from Great Mosque of Mardin and 2.4 mi (3.8 km) from Kasımiye Medresesi.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary local cuisine breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk and coffee/tea in a common area. Free self parking is available onsite.
Make yourself at home in one of the 7 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided daily.
The room is large, comfortable and clean. The hotel is outside the old town and very quiet. The waiters at the front desk and restaurant are very enthusiastic, the breakfast is rich and colorful, and the scenery outside the restaurant is even more pleasant.
Öncelikle ailenizle ve arkadaşlarınız ile gönül rahatlığı ile gidebileceğiniz bir otel. Otelin ulaşımı konumu itibari ile gezeceğiniz birçok yere yakın. Biz çok memnun kaldık.
The magnificent view,
With its location and cleaning, with the employees of the Glorious Glory, with the Great Breakfast, with the hot services of the endless end and the operator Burak Brain helpful, with friendly approaches, we made a very beautiful Tatl. Thank you very much.
Located in the middle of Old Mardin, in a very beautiful location. The rooms are nice and the view from the terrace is great.
(I think it would be smoother to check the hotel in advance because the picture of the room seems to be basically displayed the same thing in any room plan)
The shower was easy to use and the dryer was powerful.
Breakfast was also good enough. Rather, there are some kinds of side dishes that obviously cannot be eaten, so I left a large amount every morning and felt it was a waste. I wish I could get as much as I needed.
Also, it may be difficult in Turkey, but I would appreciate it if you could make the breakfast venue non-smoking.
It was a pity that I couldn't relax in the shared space because all the staff smoked indoors.
However, there is no problem other than that, the location and atmosphere are really nice, and there is no doubt that it is a comfortable hotel.
У гостиницы очень понравились общие зоны: красивые террасы, с которых открывается красивый вид. Также есть постоянный доступ к чаю и кофе. Каждое утро подают традиционный турецкий завтрак, хотелось бы чтобы в завтраке было больше горячей еды, на двоих мало.
Уборка: её нет совсем, чем меня сильно удивило. Пока не попросишь выкинуть мусорку из номера-и то делают не с особым желанием, влажной уборки за 3 дня ни разу не было. Не работал унитаз, пытались починить, он начал течь и звук этот мешал спать, устранили только через 2 два дня, всё работники заходили в номер не снимая обуви, это очень не гигиенично.
В самом номере не сыро, матрасы и подушки удобные, кондиционер работал отлично.
У гостиницв огромный плюс: это виды с него сумасшедшие и удобное расположение на главной улице.
With a stay at Ağa Konağı in Mardin (Artuklu), you'll be within a 5-minute drive of Sabanci City Museum and Sakıp Sabancı Mardin City Museum. This hotel is 0.3 mi (0.4 km) from Hatuniye and 0.5 mi (0.8 km) from Melik Mahmut Mosque.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
At Ağa Konağı, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk and coffee/tea in a common area.
Make yourself at home in one of the 18 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.
Very Good
26 reviews
8.4/10
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PLN 128
per night
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GGuest UserHighly recommend this hotel to everyone! As so many stayers at the hotel said, the location is sooo convenient to everywhere. It is right in the middle of the town! Also there is a fancy restaurant out there with gazebo, from where you can have a whole glance at the scene of this city. Meanwhile the manager is handsome and so helpful to give good advice on tourism! You won't regret to stay here.
BBusraThe people working at the hotel were so friendly and helpful. The room was clean and neat. The location is just walking distance to everywhere in Eski Mardin (Old Mardin). I enjoyed staying at Tuğhan Hotel.
GGuest UserThe room is large, comfortable and clean. The hotel is outside the old town and very quiet. The waiters at the front desk and restaurant are very enthusiastic, the breakfast is rich and colorful, and the scenery outside the restaurant is even more pleasant.
DDuygumDas Hotel ist wunderschön und sehr modern eingerichtet, Personal sehr freundlich vor allem Sibel.
Der Hotel Chef Ömer Bey auch sehr freundlich und höflich. Wir hatten eine Mega Aussicht, ein sehr schönes großes Zimmer :) Unser Frühstück war auch lecker.
Das einzige was mich sehr gestört hat waren diese Treppen steigen wenn man zur Stadt wollte.
GGuest UserAile ile kalınabilecek bir ortam personel ilgili güler yüzlü.. odalar birazdaha temkz olabilir.. özellikle lavabolar çok kötü kokuyor ve sararmış duş başlıkları bozuk..Bunlar haricinde konum olarak güzel..
JJOI stayed for two days and there was no inconvenience. Minibuses often run to the old city center, so I used it often. The staff are friendly everywhere, so I didn't feel the need to talk about it.
GGuest UserThe magnificent view,
With its location and cleaning, with the employees of the Glorious Glory, with the Great Breakfast, with the hot services of the endless end and the operator Burak Brain helpful, with friendly approaches, we made a very beautiful Tatl. Thank you very much.
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