If you want to truly feel Mardin, this is the hotel.
You will climb stairs – but that is part of Mardin’s charm. You will stay in rooms filled with the authentic spirit of the city, yet everything inside is new, comfortable, and beautifully maintained.
Breakfast is a wonderful experience: delicious local specialties served on a large, beautiful copper tray with traditional copper plates. A true taste of the region.
From the terraces, you will admire the breathtaking views over Mesopotamia. The atmosphere is unforgettable.
The staff is attentive, caring, and genuinely welcoming.
Highly recommended
A good option for a Mardin stay. It is clean, the staff is incredibly nice and always available to help (even though the english level of some staff members made the communication a bit difficult sometimes, but we always worked things out). Gym is good and the pool area is really nice. 10 minutes drive from the old city. Really recommend it 😃
Hoteli ve imkanlarını beğendim telefonumu kaybettim eski Mardin’de ve resepsiyon telefonumu bulabilmemde teknik anlamda yardımcı oldu. Yalnız bir şikayetim olacak.Ben bu hoteli Trip.com üzerinden satın aldım.Ama resepsiyon bana ısrarla rezerve yapıldığını ödeme alınmadığını söyleyip durdu.Kredi kartı eksremi ve trip uygulamasından ÖDENDİ şeklinde ekran resmi aldığım çıktıyı göstermeme rağmen ödemediğimi iddia ettiler.Benimle alakalı olmayan sistemsel bir temassızlık durumu var belli ki .Resepsiyon görevlisi internette kayıtlı olan bir kredi kartından benim iznim olmadan çekim yapmaya çalıştı ödeme alamayınca benim kredi kartımın geçerli olmadığını söyledi.Ben bir kere uygulamadan ödemeyi yaptım ve kredi kartımı kaydetmeye izin vermedim.Ön ödeme şeklinde rezerve yapmadım ki tamamını ödedim niye kredi kartımı sisteme kayıt edip bağlayım.Hotele girişte bu sorunla karşılaştık çözmemişler çıkışta da aynı söylemle yeniden geldiler uçağa yetişeceğimizi söylemeye çalıştığımız halde ödeme yapmadığımız konusunda ısrar ettiler.Hotel konaklamamı tek gölgeleyen bu iletişimsizlik oldu.Siz siz olun başka bir aracı üzerinden bu hotelden ödeme yapıp hizmet satın alırsanız ödeme yaptığınıza dair ekstreler ve ekran kayıtlarını muhakkak muhafaza edin sonra kendinizi haklı çıkaramazsınız.
I stayed for two days and there was no inconvenience. Minibuses often run to the old city center, so I used it often. The staff are friendly everywhere, so I didn't feel the need to talk about it.
Birston konak çok güzel bir konumda odaları çok güzel çok rahat ferah müşteri ile ilgilenmeleri personelin çok içten çok yardımcı oluyorlar her konu için ikramlar güzel kahvaltısı serpme kahvaltıydı çok lezzetliydi özenlilerdi odalardaki hazırlık çarşafından banyosunda her şey özen liydi güzel mistik bir havası vardı konum olarak da hem çarşısına hem gezilecek yerlere çok yakında yürüme mesafesinde deydi çok memnun kaldık her şey için çok teşekkür ediyoruz
The hotel is a 4-star hotel, but I didn't see a so luxurious place. Their rooms were normal. The bathroom and the toilet were both clean and beautiful. The room could have been a little more luxurious (especially TV). We made a lot of breakfast but two days, two days of omelet came to us. It would be better to increase diversity in the hot part. As a beautiful location. The terrace was on holiday when we went, we couldn't enjoy the view. This wasn't beautiful. The hotel should improve a little more itself. The performance is not good according to its price.
Very Good
67 reviews
8.9/10
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IIvanka ShterevaIf you want to truly feel Mardin, this is the hotel.
You will climb stairs – but that is part of Mardin’s charm. You will stay in rooms filled with the authentic spirit of the city, yet everything inside is new, comfortable, and beautifully maintained.
Breakfast is a wonderful experience: delicious local specialties served on a large, beautiful copper tray with traditional copper plates. A true taste of the region.
From the terraces, you will admire the breathtaking views over Mesopotamia. The atmosphere is unforgettable.
The staff is attentive, caring, and genuinely welcoming.
Highly recommended
GGuest UserHighly recommend this hotel to everyone! As so many stayers at the hotel said, the location is sooo convenient to everywhere. It is right in the middle of the town! Also there is a fancy restaurant out there with gazebo, from where you can have a whole glance at the scene of this city. Meanwhile the manager is handsome and so helpful to give good advice on tourism! You won't regret to stay here.
BBusraThe people working at the hotel were so friendly and helpful. The room was clean and neat. The location is just walking distance to everywhere in Eski Mardin (Old Mardin). I enjoyed staying at Tuğhan Hotel.
RRita around the globeA good option for a Mardin stay. It is clean, the staff is incredibly nice and always available to help (even though the english level of some staff members made the communication a bit difficult sometimes, but we always worked things out). Gym is good and the pool area is really nice. 10 minutes drive from the old city. Really recommend it 😃
JJOI stayed for two days and there was no inconvenience. Minibuses often run to the old city center, so I used it often. The staff are friendly everywhere, so I didn't feel the need to talk about it.
GGuest UserÖncelikle ailenizle ve arkadaşlarınız ile gönül rahatlığı ile gidebileceğiniz bir otel. Otelin ulaşımı konumu itibari ile gezeceğiniz birçok yere yakın. Biz çok memnun kaldık.
GGuest UserThe magnificent view,
With its location and cleaning, with the employees of the Glorious Glory, with the Great Breakfast, with the hot services of the endless end and the operator Burak Brain helpful, with friendly approaches, we made a very beautiful Tatl. Thank you very much.
GGuest UserHoteli ve imkanlarını beğendim telefonumu kaybettim eski Mardin’de ve resepsiyon telefonumu bulabilmemde teknik anlamda yardımcı oldu. Yalnız bir şikayetim olacak.Ben bu hoteli Trip.com üzerinden satın aldım.Ama resepsiyon bana ısrarla rezerve yapıldığını ödeme alınmadığını söyleyip durdu.Kredi kartı eksremi ve trip uygulamasından ÖDENDİ şeklinde ekran resmi aldığım çıktıyı göstermeme rağmen ödemediğimi iddia ettiler.Benimle alakalı olmayan sistemsel bir temassızlık durumu var belli ki .Resepsiyon görevlisi internette kayıtlı olan bir kredi kartından benim iznim olmadan çekim yapmaya çalıştı ödeme alamayınca benim kredi kartımın geçerli olmadığını söyledi.Ben bir kere uygulamadan ödemeyi yaptım ve kredi kartımı kaydetmeye izin vermedim.Ön ödeme şeklinde rezerve yapmadım ki tamamını ödedim niye kredi kartımı sisteme kayıt edip bağlayım.Hotele girişte bu sorunla karşılaştık çözmemişler çıkışta da aynı söylemle yeniden geldiler uçağa yetişeceğimizi söylemeye çalıştığımız halde ödeme yapmadığımız konusunda ısrar ettiler.Hotel konaklamamı tek gölgeleyen bu iletişimsizlik oldu.Siz siz olun başka bir aracı üzerinden bu hotelden ödeme yapıp hizmet satın alırsanız ödeme yaptığınıza dair ekstreler ve ekran kayıtlarını muhakkak muhafaza edin sonra kendinizi haklı çıkaramazsınız.
ААннаГ.On arrival, we thought we would have to take the suitcases to the mountain to the hotel. And in fact they left the airport of Mardina and immediately waited for us by the Havaş bus and the driver kindly said that we would be taken directly to the hotel. They went right next to the hotel door, which were very pleased. While waiting for the settlement, we were offered tea. In general, the staff is polite and friendly, though speaking English badly, but it didn't prevent us, there is an interpreter and a sister speaks Turkish. In general, in Mardine, it is bad with English, in terms of speaking speech. The room was three-bedroom, like in the old castle. We already lived in a similar place in Kapadokia. The breakfast is Turkish, we really liked the Turkish coffee excellent. And the view from the terrace at all is a bomb, to Mesopotamia. In general, next time only there!
HHARUNALocated in the middle of Old Mardin, in a very beautiful location. The rooms are nice and the view from the terrace is great.
(I think it would be smoother to check the hotel in advance because the picture of the room seems to be basically displayed the same thing in any room plan)
The shower was easy to use and the dryer was powerful.
Breakfast was also good enough. Rather, there are some kinds of side dishes that obviously cannot be eaten, so I left a large amount every morning and felt it was a waste. I wish I could get as much as I needed.
Also, it may be difficult in Turkey, but I would appreciate it if you could make the breakfast venue non-smoking.
It was a pity that I couldn't relax in the shared space because all the staff smoked indoors.
However, there is no problem other than that, the location and atmosphere are really nice, and there is no doubt that it is a comfortable hotel.
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