Hotels With Wifi in Surat Thani Province, Thailand

Excellent! Excellent! Excellent! The customer service is the best that I’ve ever experienced with an American company. The villa was a dream! The most beautiful view that I’ve experienced so far. The pools, the Kids Club, the bars, the Happy Hour, the View Restaurant..everything was excellent. It’s a beautiful resort. My only complaint would be the kids meals were low quality which was unexpected for the Ritz. I will definitely visit again!

It's not nice as I expected. Since they are all white deco, it's kinda easy to look dirty and old. The service is good. and can use the app to talk for bulter service. As the breakfast time is always packed at the restaruant, they provide the room service for breakfast for free. Its nice as well

Beautiful classy hotel on one of the nicest beach in Ko Samui. Chaweng Noi beach was clean and quiet . One of the best things about this hotel is the location and the amazing friendly and helpful staff . Any issues were resolved very quickly and with a smile . Buffet breakfast was also very good with many Thai and international options . We also enjoyed yoga on the beach . Some of the hotel amenities like the towels and beach cushions were a bit worn and could do with renewing according to 5* standards, but in general it was really good value for money and the staff made it memorable , thank you .

Hi, I could not able to said all what was I got from here. It's easy to explain for what they have and actually all the facilities are visible from their photos. Then I would like to suggested this resort to who are looking for what I got from here and the answer is --the peacefully-- Everything about my stay here exceeded my expectations. The impression of the location, the size of the area, the vastness of the resort must be described as grand. Makes feel like I have entered another world surrounded by mountains, large trees, and a beach with a wide ocean view. Big and small islands lined up in front of the rooms viewing. Everything makes you forget the chaos of everyday life. Peace of soul and true sense of nature. This is a place that everyone should come to and leave the chaos for few days.

From the minute we arrived to when we left, the service and staff were excellent. We have to give a huge shout out to Cleo. Her customer service skills are outstanding. She was there when we arrived & provided great info & hospitality, as we were early. She was also there when we left & came to say ‘goodbye’. The room was spacious & had everything we needed, umbrellas and a beach bag! The breakfast had an excellent choice and bar food very good. We thoroughly enjoyed our stay, we would recommend & we will return. Thank you 🙏

I made a note of a quiet room when I made a temporary order in the morning. When I arrived at the hotel around 12 noon, a very quiet room in the corner had been arranged. There was a solo traveler next door, and the child's sofa bed had been laid out, so I checked in immediately. It's much better than the Ritz-Carlton in Samui where I stayed this time (Lizi kept asking me to wait until after 3 o'clock to check in). I enjoyed complete natural tranquility here. The villa was very private and I slept very well. In front of you is the sea, next door is the rain forest, and you can see the starry sky above, far away from the hustle and bustle. I didn't hear any voices, cars, or music! The room inspection can be improved. The sticky cups, safe and scale were all broken. It took three uncles 40 minutes to finally replace them with new ones. The little sister who cleaned the house was very serious on the first day, and the cleaning on the second day was very serious. The two of them fooled around for five minutes and enjoyed the results of the little sister's careful cleaning. But these are small things. It's great if it can meet my core requirement of quietness. I have decided to stay here again next time I come to Samui. Thank you very much to the Chinese male manager who arranged the room at the front desk!

This hotel lives up to the standards of a Luxury Hotel. We were very impressed with the staff at the Hotel. There is a Chinese service at the front desk.Miss PeiPei`s service is very good.She speaks Chinese very well. We would like to return to this hotel if we have hte chance to experience a wonderful holiday.

Location is ok, around 17 mins walk to central samui.  Breakfast is good, many choices Swimming pool is gigantic The beach is just footstep  away however the sea current was strong, it’s a bit hard to swim The pool access room is good,  Hotel staffs were all very nice  Dinner at the restaurant for Xmas, it’s 5,000 bahts for 2 adults and 1 little kid. It’s quite pricy given the bad food quality. Really not up to standard but 4 stars, can’t expect too high tho.

The best staff! The facilities are a bit worn out and need some repairs, but it's basically a great resort. In particular, the beach environment is great and the color of the sea is so pretty that I was happy just lying on the sunbed all day. The staff always greeted me brightly and I felt like the teamwork was really good. The staff also felt hip. The attentive and experienced staff who remembered and called the kids by their names every time they met them were 5 out of 5! Thanks to that, it was a really enjoyable experience. The basic snack bar was a bit disappointing because it was very poor, but the kids were happy the whole time thanks to the sweet spot where they provided free ice cream and drinks. It's a shame that the room type I needed on the date I wanted was sold out, so I could only stay for one day. I will definitely visit again next time I go to Koh Samui.

Very good hotel, I recommend it to everyone, very good view and location of the hotel, there is a good air conditioner, and a beautiful view from the window, the staff is very nice, smiling people who will always help you find what you are looking for