Swiss Star Zurich University - Self Check-IN Reviews

It was not a good room at all. The balcony was broken, and it was cold in the room from night till morning. The radiator and TV were not available, and there was no trash can in the bathroom. There was a constant sound of the bathtub drain being clogged, and the entry code was not sent. You had to ring for a long time to get an answer.

It is better to put how to reach to Hotel and how to get Key in advance, since I received email for Key password after I called.

The truth is that things didn't go well from the beginning because the code they gave me to enter the room didn't work. To fix it, I had to make an international call and spend money to fix it since I don't have a Swiss number. They ended up giving me a room that was not at all the one I saw shown in the ads. Broken windows and the window covers to block out the sun (photos and photos) were held in place with plastic bags, so it didn't matter if it was day or night, the room was dark since it was always closed. The television had no remote control, and to top it off, when I was leaving the apartment on the way to the airport, the lock broke, leaving me trapped in the apartment. I had to wait 45 minutes and almost missed my flight. All in all, a really, really bad experience. I didn't complain because it was only two nights, I didn't want to waste my energy and get stressed.

The room is clean and convenient to check in, but it is still a bit hot without air conditioning in this season

The location is very good, it is a 15-minute walk from the Zurich train station and 25 minutes from the old town. As for the facilities, my experience has not been so positive. We booked a double room with a double bed and we have found two single beds that sink and separate, unless each one stays on their side. The sleeping pillows are very soft and small, there are no cushions. As for cleanliness, it could very well be improved. Upon arrival there was hair on the bed, in addition, we had to wash the plates, cutlery and kitchen utensils before using them because many of them had mold and tomato stains, the floor was sticky..

I don't recommend the room at all. The door handle is broken. There is no mirror in the bathroom. No curtains, dirty room. Very old. The furniture is so old that it smells musty. Very inadequate room. The kitchen has become a mess in the corner.