Xinhaorun Holiday Hotel Haotong Building (Zhuhai Gongbei Port) Reviews

Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!

Response from Property: Dear guest: Thank you very much for choosing to stay in our hotel and we apologize for your unpleasant experience! Your feedback is very important to us. We have immediately checked and rectified the following issues: 1. **Bed and air conditioning issues** The engineering department has been arranged to fully overhaul the air conditioning system of the room to ensure that the cooling effect is up to standard. The mattress has been replaced with a brand new latex model, and monthly regular maintenance has been strengthened. 2. **No phone in the room** - To improve convenience, we have provided the front desk WeChat QR code behind the card holder, and also provided **front desk mobile phone number** (scan the code to contact with one click). 3. **No one cleaning issue** - After verification, each of our rooms will be cleaned before being sold. If it is a continuation of cleaning, you can contact the front desk at any time for cleaning. There is no room that is not cleaned. Thank you again for your evaluation, we promise to serve you with higher standards. Looking forward to your next visit!

Response from Property: 尊敬的客人：感謝您選擇入住我們酒店，並對我們的 **地理位置優勢** 給予肯定！步行即可直達澳門關口，確實為旅客提供了高效便捷的通關體驗。關於暖氣問題，我們酒店衹提供冷氣，沒有暖氣。 酒店總共 142間客房，房型種類眾多，入住過程中遇到對房間不滿意或任何問題都是可以隨時和酒店工作人員聯繫溝通，前台可以根據實際情況給您調換房間。我們深知設施不足影響了您的體驗，未來我們將持續優化，期待以更好的面貌為您服務！

Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!

Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: Dear guests, Hello! We are very sorry to see that you had a very unpleasant experience during your trip. We sincerely apologize to you for your feedback. We have reported to the hotel management and relevant department heads as soon as possible, will seriously reflect on the future will strengthen the awareness of service-related training and room inspection, I believe that will take this as an opportunity to improve service process standards, I wish you a happy life, all the best!

Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visit again, I wish you a pleasant trip!

Response from Property: Dear Guest, Thank you very much for your kind words about our hotel. We will continue to strive to live up to your praise. Once again thank you for your positive feedback about the hotel. We look forward to your next visit and wish you a pleasant journey!

Response from Property: Dear guests, thank you very much for your great review of our hotel, and we will continue to live up to your good reviews.Thank you again for your affirmation of the hotel, look forward to coming again, and have a great trip!

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！