Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.0
Service8.9
Cleanliness9.0
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All reviews(318)
Positive reviews(296)
Reviews with photos/video(75)
Classy environment(21)
Large rooms(13)
Easy to get around(13)
Friendly front desk staff(13)
Perfect for business trips(10)
Quiet & comfortable(10)
Great swimming pool(7)
Located downtown(5)
Negative reviews(22)
Guest User
Standard Double Room
Stayed in Jan 2025
Business traveler
13 review
10/10
Outstanding
Posted on Feb 21, 2025
Nice hotel near to the light street
Response from Property: I am really excited to see the simple but profound praise from the guest. He recognizes our service so much. The guest's encouragement is a support for the hotel. We will serve every family member with our heart and look forward to meeting you next time.
Khabibjon
Standard Single Room
Stayed in Apr 2025
Solo traveler
1 review
9.0/10
Great
Posted on May 13, 2025
Hotel all good! But had really bad experience with Trip.com itself. It has been almost 48hrs and my issue still not solved
Response from Property: Dear customer, we are very grateful that you took the time to leave a positive review for our hotel. We will continue to work hard to improve our services and facilities to provide you with a more comfortable and pleasant accommodation experience. Thank you for your support and trust, and we look forward to meeting you next time.
Guest User
Standard Single Room
Stayed in Feb 2025
Business traveler
5 review
9.0/10
Great
Posted on Mar 26, 2025
The best hotel to stay for business with a Starbucks right downstairs and all good wholeseller in close proximity
Response from Property: I am really excited to see the simple but profound praise from the guest. He recognizes our service so much. The guest's encouragement is a support for the hotel. We will serve every family member with our heart and look forward to meeting you next time.
Sanjiv Naryani
Standard Single Room
Stayed in Apr 2025
Business traveler
4 review
7.0/10
Posted on May 4, 2025
Torn bath towel , matress was too hard , lot of disturbance was there in the night
Response from Property: Dear guest, I am very sorry that you are not satisfied, but you did not show any dissatisfaction during your stay. Can you tell us clearly what we need to improve? Our staff is online 24 hours a day to actively solve your problems. It is our fault that we did not find out what problems you encountered in time during your stay! If you encounter any problems, please contact us as soon as possible and we will serve you as soon as possible! Your suggestions are our motivation to continuously improve ourselves! We will keep improving! I wish you a happy life
Waheedhubairahmed
Standard Double Room
Stayed in Apr 2025
Business traveler
19 review
10/10
Outstanding
Posted on May 19, 2025
Very good to be here. Nothing at walking distance. But it's near to downtown
Response from Property: Dear guest, thank you very much for your good comments on our hotel and your recognition of our hotel services. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
RAHUL
Business Suite
Stayed in Jul 2024
Business traveler
4 review
7.5/10
Posted on Aug 30, 2024
Good for Indians , Indian restaurant and market is nearby . only some staff understand english.
Response from Property: Dear guests, thank you very much for your comments on our hotel. We look forward to visiting you again and wish you a pleasant journey!
KUMAR
Standard Single Room
Stayed in Mar 2025
Business traveler
6 review
9.0/10
Great
Posted on Apr 30, 2025
Location is the heart of the city, mostly suitable for Indian customers,.
Response from Property: Dear customer, we are very grateful that you took the time to leave a positive review for our hotel. We will continue to work hard to improve our services and facilities to provide you with a more comfortable and pleasant accommodation experience. Thank you for your support and trust, and we look forward to meeting you next time.
Guest User
Standard Single Room
Stayed in Dec 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jan 11, 2025
Best hotel value for money, good and peaceful location, clean and spacious rooms
Response from Property: I am really excited to see the simple but profound praise from the guest. He recognizes our service so much. The guest's encouragement is a support for the hotel. We will serve every family member with our heart and look forward to meeting you next time.
Gagan mahender kumar
Superior Room
Stayed in Apr 2025
Business traveler
2 review
10/10
Outstanding
Posted on May 16, 2025
Its an amazing hotel with the perfect location
Response from Property: I am really excited to see the simple but profound praise from the guest. He recognizes our service so much. The guest's encouragement is a support for the hotel. We will serve every family member with our heart and look forward to meeting you next time.
Dr Bulent Celik
Standard Single Room
Stayed in Apr 2024
Business traveler
38 review
6.5/10
Posted on Jun 8, 2024
The housekeeping at 16th floor should be more friendly
Response from Property: Dear customer, thank you for choosing to stay at our store. We sincerely apologize for any issues that may have occurred during your stay. We hope that you can contact the front desk in a timely manner during your next stay, and we will replace your room or repair it in a timely manner. We look forward to your next visit!
A-Majid
Standard Single Room
Stayed in Apr 2025
Business traveler
24 review
8.0/10
Very Good
Posted on May 29, 2025
Good experience, will come back again
Response from Property: 親愛的客户,非常感激您抽出寶貴的時間為我們的酒店留下了積極的評價。我們將繼續努力提升各項服務和設施,為您提供更加舒適和愉快的住宿體驗。感謝您的支持和信任, 期待和您的下次相遇
Guest User
Standard Single Room
Stayed in Sep 2024
Business traveler
2 review
6.5/10
Posted on Oct 27, 2024
Wi fi not working all days of my stay. Staff can understand what we want to say
Response from Property: Dear guest, thank you very much for your review of our hotel. We will follow up on the issues you raised truthfully. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Superior Room
Stayed in Jan 2024
Business traveler
1 review
10/10
Outstanding
Posted on Mar 2, 2024
Great place to stay at the centre of Guzhen. A lot of light suppliers to choose and explore.
Response from Property: Dear guest, thank you very much for your praise of our hotel. Your satisfaction is the driving force for my progress. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a happy journey!
Ahmed Elsallab
Standard Single Room
Stayed in Oct 2024
Business traveler
17 review
7.0/10
Posted on Jan 15, 2025
Very good location clean , but little old service is ok I recommend it
Response from Property: Dear guest, thank you very much for your review of our hotel. We will follow up on the issues you raised truthfully. We look forward to visiting you again and wish you a pleasant journey!
PRASHANT SAKHRANI
Standard Double Room
Stayed in Mar 2024
Business traveler
19 review
7.5/10
Posted on Apr 12, 2024
Super average hotel with interesting shops and restaurants close by. Service has definitely improved.
Response from Property: Dear guest, thank you very much for your review of our hotel. Your feedback will be the driving force for us to improve our service. We hope to serve you again.