To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(283)
Positive reviews(262)
Reviews with photos/video(66)
Great location(21)
Classy environment(19)
Friendly front desk staff(12)
Large rooms(10)
Quiet & comfortable(10)
Easy to get around(10)
Perfect for business trips(9)
Great swimming pool(7)
Negative reviews(21)
Guest User
Standard Double Room
Stayed in Jan 2025
Business travelers
14 review
5.0/5
Outstanding
Posted on Feb 21, 2025
Nice hotel near to the light street
Response from Property: I am really excited to see the simple but profound praise from the guest. He recognizes our service so much. The guest's encouragement is a support for the hotel. We will serve every family member with our heart and look forward to meeting you next time.
RAHUL
Business Suite
Stayed in Jul 2024
Business travelers
4 review
3.7/5
Posted on Aug 30, 2024
Good for Indians , Indian restaurant and market is nearby . only some staff understand english.
Response from Property: Dear guests, thank you very much for your comments on our hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Standard Single Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 11, 2025
Best hotel value for money, good and peaceful location, clean and spacious rooms
Response from Property: I am really excited to see the simple but profound praise from the guest. He recognizes our service so much. The guest's encouragement is a support for the hotel. We will serve every family member with our heart and look forward to meeting you next time.
Bulent
Standard Single Room
Stayed in Apr 2024
Business travelers
28 review
3.2/5
Posted on Jun 8, 2024
The housekeeping at 16th floor should be more friendly
Response from Property: Dear customer, thank you for choosing to stay at our store. We sincerely apologize for any issues that may have occurred during your stay. We hope that you can contact the front desk in a timely manner during your next stay, and we will replace your room or repair it in a timely manner. We look forward to your next visit!
Guest User
Standard Single Room
Stayed in Sep 2024
Business travelers
1 review
3.2/5
Posted on Oct 27, 2024
Wi fi not working all days of my stay. Staff can understand what we want to say
Response from Property: Dear guest, thank you very much for your review of our hotel. We will follow up on the issues you raised truthfully. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Superior Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 2, 2024
Great place to stay at the centre of Guzhen. A lot of light suppliers to choose and explore.
Response from Property: Dear guest, thank you very much for your praise of our hotel. Your satisfaction is the driving force for my progress. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a happy journey!
Ahmed Elsallab
Standard Single Room
Stayed in Oct 2024
Business travelers
14 review
3.5/5
Posted on Jan 15, 2025
Very good location clean , but little old service is ok I recommend it
Response from Property: Dear guest, thank you very much for your review of our hotel. We will follow up on the issues you raised truthfully. We look forward to visiting you again and wish you a pleasant journey!
PRASHANT SAKHRANI
Standard Double Room
Stayed in Mar 2024
Business travelers
11 review
3.7/5
Posted on Apr 12, 2024
Super average hotel with interesting shops and restaurants close by. Service has definitely improved.
Response from Property: Dear guest, thank you very much for your review of our hotel. Your feedback will be the driving force for us to improve our service. We hope to serve you again.
AHMET
Business Room
Stayed in Feb 2024
Business travelers
1 review
3.5/5
Posted on Apr 8, 2024
Room is. Ot clean enough. Refrigerator doesn’t work. At the reception no one can speak English had to call my Chinese friends. Breakfast was worse then before.
Response from Property: Dear guest, thank you very much for your review of our hotel. We will follow up on the issues you reflected truthfully. We look forward to visiting you again and wish you a pleasant journey!
Anonymous User
Standard Double Room
Stayed in May 2024
Business travelers
28 review
2.7/5
Posted on Jun 14, 2024
upon arrival police come and check the foreigners and you wait a lot
Response from Property: Dear guest, thank you very much for staying in our hotel. Foreign guests must comply with the requirements of the local government law enforcement agencies when staying in the hotel. Thank you for your cooperation. We look forward to your visit again. Have a pleasant trip!
Kuban
Standard Double Room
Stayed in Jul 2024
Business travelers
8 review
3.2/5
Posted on Oct 25, 2024
Good hotel for business stay, for the short period
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的點評,也感謝你對酒店服務的認可,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Superior Room
Stayed in Oct 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Nov 29, 2024
Air conditioner not too good
Response from Property: 非常抱歉,對我們的空調服務不滿意。我們會盡快採取措施來改善空調設備的使用體驗。如果您有任何其他問題可以隨時與我們聯繫,我們將竭誠為您服務。
Ahmed
Superior Room
Stayed in Nov 2024
Business travelers
1 review
3.5/5
Posted on Jan 6, 2025
Really the good hotel
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的點評,我們如實跟進你所反映的問題。期待再次光臨,祝旅途愉快!
Guest User
Superior Room
Stayed in Sep 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Nov 4, 2023
Hotel was brilliant in every way apart from breakfast. They really need to up there game and make an effort for breakfast.
Response from Property: Dear guest, thank you very much for your praise of our hotel and your recognition of the hotel's services. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Chatzikontidis
Standard Double Room
Stayed in Sep 2024
Business travelers
11 review
4.5/5
Great
Posted on Oct 24, 2024
Great hotel with good WiFi
Response from Property: 看到客官簡單而深厚的好評真的是好激動,這麼認可我們的服務,客官的鼓勵是對酒店的支持,我們會用心服務好每一位家人,期待和您的下次相遇