Atour Hotel, Nanshan Scenic Area, Zhenjiang Railway Station Reviews
Atour Hotel, Nanshan Scenic Area, Zhenjiang Railway Station
Building 3, Juxin Yayuan, intersection of Huangshan South Road and Nanxu Avenue, Runzhou District, Zhenjiang, Jiangsu, ChinaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Excellent
1567 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(1567)
Positive reviews(1557)
Reviews with photos/video(176)
Delicious breakfast(163)
Friendly front desk staff(108)
Large rooms(102)
Convenient parking(66)
Comfortable bed(51)
Perfect for business trips(40)
Close to train station(29)
Tasty coffee(17)
Negative reviews(8)
Steve Hudgell
Guestroom (Double bed)
Stayed in May 2024
Business traveler
11 review
10/10
Outstanding
Posted on Jul 4, 2024
Second time I have stayed in this Hotel .
Excellent as before . Rooms clean . Staff helpful
Recommend people to stay here
Response from Property: Thank you very much for your good comments. We are very touched by your detailed comments. We will keep working hard and stay true to our original aspiration to bring you a better experience, so that you can better appreciate our service and dedication and create more surprises for you. Looking forward to seeing you again, I wish you a happy life~
Anonymous User
Superior Room (2 Beds)
Stayed in Sep 2023
Family
3 review
10/10
Outstanding
Posted on Nov 14, 2023
Honestly this is the best hotel I stay during my whole trip in China. Once I enter the lobby to check in they serve us with a tea. One of the lady also know how to speak some English which is good for foreigners. They don't really question us that much regarding our visa like any other hotel. The lobby is also spacious and very nice interior. The room I book for 3 people is so big too it can fit for 4 people. We were given the 8th floor so we get the view of the front of Nanshan. The laundry area is really nice, everything is there! The laundry detergent, the iron. And what I like the most is they have laundry services in which the aayi will help you do your laundry and even fold them for you! 🤗 In our room we also have a sofa which is great! I also ask for a late checkout but they don't have problem with it at all. After check out they gave us another bottle of water. Overall this is the best hotel I've had so far and will definitely stay here again when I came to Zhenjiang!😍 5 STAR!!
6/9
Response from Property: If you like it, come often~ As the first humanistic hotel in China, Atour Hotel started from a hotel but is more than a hotel! Every guest who comes to Atour Hotel is our friend! Poetic and picturesque, humanistic Atour Hotel! In order to give you a perfect accommodation experience, Atour Hotel never stops. There are more beautiful things here, waiting for you to discover, remember to come often
Diana da Graça
Superior Double Room
Stayed in Dec 2022
Couple
1 review
10/10
Outstanding
Posted on Jan 14, 2023
Good facilities, very nice ambience and superb service.
Response from Property: Tiangan Mountain is far away and the sun is in a hurry. Mr. Shenming is looking forward to the date of return. Although he is afraid that the road will be difficult for a while, he dare not make the slightest difference. You and I meet each other with a smile, and we are grateful for the praise!
Guest User
Superior Double Room
Stayed in Aug 2023
Business traveler
7 review
10/10
Outstanding
Posted on Sep 17, 2023
very cool
Response from Property: 天干山遠日暮急,深明君盼望歸期,雖畏一刻路難行,不敢絲毫有差離,你我相逢方一笑,承蒙一紙好評!
RBx
Superior Double Room
Stayed in Feb 2023
Business traveler
43 review
10/10
Outstanding
Posted on Mar 28, 2023
Nice hotel
Response from Property: 朵朵們的努力衹為您的一聲讚美,感謝親喜歡我們自然,清新,樸實,靜謐的居住環境。最好的旅行,就是在一個陌生的城市有種似曾相識的熟悉,有一種久違的感動,感受鄰里,感受亞朵,朵朵們永遠是你休憩的港灣。
Duola+Ameng
Superior Room (2 Beds)
Stayed in Mar 2025
Family
3 review
8.5/10
Very Good
Posted on Apr 5, 2025
This price is the worst on Ctrip. Three rooms for 3268 yuan, but the hotel is 900 per room. It's a rip-off. I will never book a room on Ctrip again. Next time, I will call the front desk directly to book. There are discounts. This is too rip-off...
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for your valuable feedback to our hotel. We understand your disappointment and dissatisfaction, and we are deeply sorry for that. We fully understand the frustration you experienced when booking on Ctrip. This is definitely not the impression we want to leave on our guests. Regarding the price difference you mentioned, we deeply regret that the prices displayed on the external website will be inconsistent for each booking period. The prices displayed for the same period are consistent. We sincerely hope that this experience will not affect your impression of our hotel. To express our apologies, we will provide you with a special offer on your next stay as compensation. Please consider staying in our hotel again. We promise to provide you with quality service. If you have any questions or need help, please feel free to contact us. We value your satisfaction and hope to have the opportunity to make up for this unpleasant experience. Thank you again for your feedback and we look forward to seeing you again.
Xiangxiangma
Superior Room (2 Beds)
Stayed in Feb 2025
Family
6 review
10/10
Outstanding
Posted on Mar 9, 2025
The hotel breakfast was good. The room hygiene is also good. Hotel service is very good
Facilities: Good
Hygiene: Good
Environment: Good
Service: Good
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your valuable feedback! We are very happy to hear your satisfactory comments on the hotel breakfast, room hygiene, service, facilities, hygiene, environment and service. Your satisfaction is our greatest motivation and the direction of our continuous efforts. Every word of your praise makes us feel warm, and we know that every guest's experience is very important to us. We promise to continue to maintain high standards of service to ensure that every guest staying at the hotel can enjoy a warm and comfortable accommodation experience. The hotel is strategically located, a 5-minute drive from Zhenjiang Railway Station and opposite to Nanshan Scenic Area. The hotel has Xiangzhao (self-service breakfast restaurant), Chuchen (self-service laundry room), Hanchu (gym), Gongyu (conference room) and Zhuju (lobby book bar). Thank you again for your support and trust. We look forward to your visit again and promise to provide you with better service. I wish you a happy life!
Anonymous User
Family Friendly Room
Stayed in Jan 2025
Family
4 review
9.0/10
Great
Posted on Feb 5, 2025
It takes about ten minutes by taxi from Zhenjiang Station. The location is relatively easy to find. The front desk lady provided warm service when checking in. The room was better than expected. The family room was very spacious and looked very clean. The hygiene was good. The bathing, toilet and washing areas were all separated. The only drawback was that there was no door separating the entrance and exit of the washing area from the bedroom, so it was noisy. The breakfast tastes average, with limited choices. There are no convenience stores near the hotel, nor are there any shopping malls or restaurants within walking distance, so if Bao wants to have a midnight snack at night, he can only order takeout.
Original TextTranslated by Google
Lubaobei
Superior Room (2 Beds)
Stayed in Dec 2024
Family
8 review
9.7/10
Amazing
Posted on Jan 31, 2025
The service is very thoughtful. I called in advance to ask for the upgrade room space. That is, the front desk will directly help the customer register as a hotel member when checking in with the customer's ID card. It is best to consult the customer's opinion first.
Original TextTranslated by Google
Response from Property: Your recognition is the driving force for Duoer's progress. Sometimes, something unforgettable at first sight does not necessarily mean luxury or complexity, but rather the warmth that is close to your heart. The hotel is 1.2 km away from Zhenjiang Station and Wanda, close to Nanshan Mountain, and quiet in a bustling city. There are tourist brochures and maps at the front desk for your reference. If you have any needs, you can dial 0 to the front desk, you will come, we will always be there.
Anonymous User
Superior Double Room
Stayed in Dec 2024
Booked for others
35 review
8.2/10
Very Good
Posted on Jan 21, 2025
I stayed here on a business trip earlier and had a good impression.
This time, there was a small problem when arranging for out-of-town guests to check in. The hotel staff followed up and responded promptly (according to the information provided by my friend afterwards, the room was close to the elevator, maybe the problem originated from this)
I will stay here again in the future, and hope the stay experience will be more stable.
Original TextTranslated by Google
Response from Property: Dear Duo friends, we are very sorry for the inconvenience caused to you. Duoers will definitely strengthen their training and we look forward to your next stay to witness Duoers' progress and growth. We apologize to you again. Looking forward to seeing you next time!
LongzhugeSY
Executive Room (2 Beds)
Stayed in Dec 2024
Family
6 review
9.0/10
Great
Posted on Jan 19, 2025
The room was large and the twin bed was a good size for two adults and one child.
The hotel is in a very good location, about 3-4 kilometers away from various attractions, and it is very convenient to take a taxi.
The hotel has late night porridge service, which is quite heartwarming, and it also shows the scale of the hotel industry 😎
Original TextTranslated by Google
Response from Property: Dear Duo friends, we are very sorry for the inconvenience caused to you. Duoers will definitely strengthen their training and we look forward to your next stay to witness Duoers' progress and growth. We apologize to you again. Looking forward to seeing you next time!
Guest User
Superior Double Room
Stayed in Nov 2024
Business traveler
17 review
10/10
Outstanding
Posted on Jan 4, 2025
The hotel has an excellent geographical location, convenient transportation and complete surrounding facilities. The room is spacious and bright, with luxurious and elegant decoration and comfortable beds, providing a good sleeping experience. The service staff is warm, considerate and responsive. In terms of dining, the breakfast has rich variety and authentic taste. Overall, this hotel performed well both in terms of hardware facilities and service quality, and it was a pleasant stay experience. I highly recommend this hotel to anyone traveling for business or leisure.
I will add that the service is very good.
Original TextTranslated by Google
Response from Property: Duoer is really happy to get your recognition. Atour is a humanistic hotel with the themes of "reading" and "humanistic photography". We provide you with high-quality guest room products and facilities, meticulous and warm service so that you can feel the warmth of home after a long journey. Coming to Atour is like returning home. With your constant companionship, Atour will surely get better and better.
Guest User
Elegant Queen Room
Stayed in Jun 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 17, 2024
The service is very good, very satisfied! Especially last night, the front desk service guy was very enthusiastic and actively helped me find my mobile phone that was lost in the taxi. Thank you very much!
Original TextTranslated by Google
Response from Property: Thank you very much for your praise. My detailed comments have moved the Doers very much. We will continue to work hard and never forget our original intention to bring you a better experience and let you know more about the Doers. Our service and attentiveness create more surprises for you. Looking forward to visiting again and wishing you a happy life~
Ludeneiweiliangchen
Executive Room (2 Beds)
Stayed in Jun 2024
Family
2 review
10/10
Outstanding
Posted on Jul 21, 2024
The room was upgraded for free. It’s super big. I love the separate small living room.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise. My detailed comments have moved the Doers very much. We will continue to work hard and never forget our original intention to bring you a better experience and let you know more about the Doers. Our service and attentiveness create more surprises for you. Looking forward to visiting again and wishing you a happy life~
Anonymous User
Superior Room (2 Beds)
Stayed in Apr 2024
Solo traveler
3 review
9.5/10
Amazing
Posted on May 12, 2024
The service is very good! The environment is very good! The hygiene is a little dusty, and it can be more perfect if it continues to improve!
Original TextTranslated by Google
Response from Property: Dear guest, it is Duoer's fault that we were unable to provide you with a good stay experience this time. If there is anything that Duoer has not done well, you can point it out at the first time and Duoer will solve it for you immediately. Duoer hopes to make up for this shortcoming with better and more enthusiastic service next time. We look forward to your next stay!