Juyue Hotel Reviews

Response from Property: [Electronic scale] [Bath towel] Dear guest: Hello! Thank you for coming back again! Ba Jin said, "The beautiful and warm things are in the depths of memory." Memory is warmth, and warmth is memory. Over the years, the warmth in memory remains eternal. I hope Xiao Yue will be the eternal warmth in your memory! Thank you very much for choosing Xiao Yue. Maybe this is fate, which brought us a beautiful encounter. Welcome to come back often! Wishing you good health!

Response from Property: 【定製小罐茶】＋【定製一次性拖鞋】尊敬的賓客您好！感恩遇見，您的滿意讓我們心裏充滿了幸福感！我們高層領導非常重視酒店的品質，在每個環境上精益求精，為的就是想給您一個舒適乾淨的入住環境。俱悦酒店是一個富有年輕活力的酒店，以簡約的風格、温馨體貼的服務向賓客展示酒店的獨特魅力。親的鼓勵是對酒店最大的支持和鼓勵，我們會用心服務好每一位家人，期待和您的下次相遇！

Response from Property: Dear friend：it is an honor for you to be satisfied. Your satisfaction is our greatest pursuit. The hotel has standard room facilities and professional staff training. We look forward to your next visit and will do even better. Wishing you all the best!

Response from Property: Thank you for taking the time out of your busy schedule to provide us with your feedback. We are very honored that you chose our hotel as your stopover in the vast sea of people. Your affirmation is our greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We are constantly improving the quality of our services and look forward to providing you with a wonderful stay experience again!

Response from Property: Dear guest: Thank you for your visit, and we sincerely appreciate your love and recognition of us. You remember the wonderful time here, which moved us deeply. It is our duty to provide guests with a wonderful stay experience. We are honored to receive your praise, and at the same time, we are more motivated to continue moving forward. Your satisfaction with all aspects of hotel facilities and services is the driving force behind the work of all hotel staff, and the ultimate goal of our service is to make every guest feel at home. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your outings. It is our honor to serve you, and all hotel staff look forward to your next visit!

Response from Property: Dear guests, hello! Thank you for choosing to stay at Juyue Hotel (Zhengzhou CBD Convention and Exhibition Center). We are very sorry that we failed to bring you a satisfactory stay experience. We apologize deeply! Regarding the problem of the weight scale you reported being out of power, the store manager and room manager immediately checked and maintained the electronic products. During your stay, we received your feedback about the odor in the room. Our service staff immediately proposed to upgrade your room, but we were unable to obtain your consent! Regarding this issue, we also carefully arranged for the hotel engineering department and the hotel construction team to conduct a comprehensive inspection and maintenance of the hotel bathroom and all drainage pipes and exhaust systems as soon as possible. We apologize to you again for the bad experience during your stay! Juyue Hotel is a brand hotel with high cost-effectiveness and experience-oriented stay. Customer experience has always been the direction of our efforts and the foundation of our service. Knowing that you are also a colleague in hotel management and investment, we sincerely invite you to come for guidance and communication when it is convenient. We still have a lot to learn, and we are dedicated to running a hotel! We also hope that under your guidance, we can do better! I sincerely wish you all the best in 2025! !

Response from Property: [Small Can Tea] [Free Drinks] Dear Guests: Thank you very much for choosing to stay in our hotel and taking the time to share your experience feedback. We sincerely apologize for the inconvenience you encountered during your stay. Regarding the sanitation issues of the underground garage and elevator, we attach great importance to it and have immediately contacted the cleaning department to carry out comprehensive cleaning and rectification. At the same time, we will increase the frequency of daily inspections to ensure that the public area is clean and orderly. We once again sincerely apologize for not providing you with a comfortable arrival experience. We are very glad that you recognize the room facilities and beddings. We will continue to maintain the quality and provide guests with a comfortable accommodation experience. In addition, regarding the general breakfast you mentioned, there are more than 40 kinds of breakfast items, including hot dishes, cold dishes, porridge, noodles, small cakes, fried foods, juice, etc. Although many guests have given good reviews for the breakfast, we may not be satisfied with you because we have not done well enough. The hotel will continue to upgrade the breakfast varieties. We sincerely welcome your re-inspection. I wish you a happy life and all the best!

Response from Property: [Small Can Tea] [Free Tea Room] Dear Guests: Hello! Thank you for choosing to stay at Zhengzhou Juyue Hotel. We are very sorry that we failed to bring you a satisfactory stay experience! We attach great importance to your feedback. The hotel is located on the 19th to 21st floors. Guests must swipe their room card to enter the hotel floor, which ensures the privacy and security of customers to the greatest extent. We also actively coordinate with the property to optimize the elevator dispatch plan. Regarding the breakfast variety you mentioned, there are more than 40 kinds of breakfast items, including hot dishes, cold dishes, porridge, noodles, small cakes, fried foods, juice, etc. Although many guests have given good reviews to the breakfast, if we cannot satisfy you, it means that we have not done well enough. The hotel will continue to upgrade the breakfast varieties. Xiaoyuejia is a smart voice-controlled hotel located opposite the convention and exhibition center, across the street. It has a superior location and its guest rooms are equipped with high-standard linens and disposable items, and branded mattresses. Branded air purifiers, bath towel sterilizers and water cup sterilizers can sterilize and disinfect, ensuring you live without worries! Secondly, the room is equipped with drinks, snacks and unlimited purified water. We will quickly adjust and improve your valuable suggestions. The hotel is committed to providing a more comfortable and pleasant environment for every guest. We look forward to your different experience next time you visit. I wish you a happy life!

Response from Property: Dear guest: Hello! I am really excited to see your simple yet profound praise, and you recognize our hotel so much. Our hotel provides the most considerate and meticulous service to every guest, bringing a super value experience to every guest. We show our guests the unique charm of the hotel with a simple style and warm and considerate service. Your encouragement is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time!

Response from Property: Dear guest: Hello! Thank you for your careful review! I am glad that Juyue Hotel can bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. The hotel is located in the CBD business district, with convenient transportation and only one road away from the convention and exhibition center. We will, as always, welcome you again with the most cordial smile. I wish you all the best~

Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation. The guest room is equipped with a smart Xiaodu, which can help you control the switch, chat with you, and listen to music. It can guarantee your safety and privacy! Thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to the next trip, and we can create more perfect service for you

Response from Property: Dear guest: Hello! Thank you for choosing Juyue Hotel and giving us a satisfactory and positive evaluation. We start from every detail and strive to make every guest's face full of happy smiles after checking in. We do our best to get closer to you and give you more happiness. Between the lines, Xiaoyue feels your satisfaction. Knowledge is the shadow of diligence, and sweat is the mirror of diligence. Xiaoyue always reminds herself to make every guest feel the warmth and comfort of home. Xiaoyue will continue to work hard and look forward to coming home often~ Wish you all the best!

Response from Property: Dear guest, Hello: Xiaoyue is really relieved to see your thoughtful comments. Thank you for choosing and staying at Juyue Hotel. Juyue Hotel is located on the west side of the intersection of Business Inner Ring Road and East Fifth Street in Zhengdong New District, Zhengzhou City. It is very convenient for transportation, shopping and leisure. The hotel has a unique decoration style, advanced and considerate facilities and equipment. All rooms are equipped with Xiaodu intelligent voice system, Xiaomi ion air purifier, independent cup and towel disinfection cabinet, etc. All the efforts of Xiaoyue’s friends are only for you and all VIPs to stay, and strive to get the most comfortable and satisfactory stay experience. We will stick to our original intention and continue to work hard, looking forward to serving you again! Juyue wishes you a happy life and a good mood every day

Response from Property: Dear guests: Hello! Thank you very much for choosing Juyue Hotel as your choice for travel and giving us timely feedback on your stay experience. It is our greatest honor to be able to bring you satisfactory service! However, from your review, we regret to see that this stay did not meet your expectations, and we sincerely apologize for the inconvenience caused to you. At the same time, thank you very much for your patience in giving us feedback on your experience. We will continue to work hard to satisfy every guest at breakfast! Give back the trust of our customers with a thousand times more dedication. We hope you can witness our growth and sincerely look forward to your visit again!