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Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(1667)
Positive reviews(1613)
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Perfect for business trips(41)
Good audiovisual experience(20)
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Negative reviews(54)
Craig Dudley
Deluxe Pro Movie Viewing Double Bed Room
Stayed in Jun 2025
Solo traveler
6 review
8.5/10
Very Good
Posted on Jul 13, 2025
Location near the East railway station, the hotel/apartment really clean and comfortable
Response from Property: 尊敬的客人,非常感謝您對酒店整體環境及出行便利性的認可,您的滿意是對我們全體員工辛勤工作的肯定,我們深感榮幸。酒店始終致力於為賓客提供舒適的環境和便捷的出行條件。我們將繼續保持並不斷優化酒店的環境與服務。持續對酒店環境進行升級改造,加強與周邊交通設施的銜接與合作,進一步提升出行的便利性。同時,我們也會關注客人的其他需求,不斷完善酒店的各項設施與服務細節,為您提供更加優質的住宿體驗。期待您再次下榻,我們將竭誠為您服務,不辜負您的信任與支持。再次感謝您的選擇,衷心祝願您生活愉快,萬事順遂!
LML and travel
Flagship Executive Suite (Two-Bedroom, One-Living Room)
Stayed in Sep 2024
Traveling with friends
33 review
6.0/10
Posted on Nov 1, 2024
Though it's not too far from the high speed train station, the location is situated in a deserted area where there are not many shops around. There are some commercial buildings next to it but most are either on sale/rent or so there's an emptiness feeling in the air.
Response from Property: Dear guest!We are very sorry. Due to our inadequate publicity and guidance, we have caused you misunderstanding.The hotel is 1.2 kilometers away from the high-speed railway station. There is a 24-hour convenience store downstairs. Opposite the hotel, there is a commercial food street where you can find all kinds of special delicacies. The hotel provides pick-up and drop-off services and chartered car services for you. Moreover, there is a sumptuous buffet breakfast.
Mohammad
Honored Max Executive Twin Room
Stayed in Dec 2024
Business traveler
3 review
10/10
Outstanding
Posted on Jan 15, 2025
Definitely recommend hotel
For everything and the staff behaviour is very very great . She is a great person.I love her assistance.
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Janardhanan Jagadeesh
Deluxe Pro Movie Viewing Double Bed Room
Stayed in Aug 2024
Business traveler
9 review
7.0/10
Posted on Sep 21, 2024
Very poor maintenance and they don’t have space for breakfast hall and they serve only local food not for foreigners
Response from Property: Hello! We provide a free buffet breakfast with Henan-style specialties. There are also welcome fruits such as apples and pears. Complimentary drinks include coffee and others.Welcome to visit again.
Imesh Perera
Exclusive Ultra Massage Double Bed Room
Stayed in Sep 2024
Business traveler
3 review
10/10
Outstanding
Posted on Oct 24, 2024
Very Good Hotel. But check-in Reception is in another building.
Response from Property: Dear customer, we regret that the breakfast, room size, and queuing situation did not meet your expectations. We will conduct a thorough review and implement necessary changes to enhance our facilities and services. Thank you for your patience and understanding.
Cha
Deluxe Pro Movie Viewing Double Bed Room
Stayed in Sep 2024
Solo traveler
26 review
8.5/10
Very Good
Posted on Oct 31, 2024
Near by Zhengzhou East railway station.
Response from Property: 非常感謝您的誇讚!我們也很高興能為您提供這樣的便利位置。我們一直努力為客人在出行方面提供更多的便捷,讓您的旅程更加輕鬆愉快。希望在您下次出行時,我們依然能成為您的首選,再次為您服務。
Anonymous User
Deluxe Pro Movie Viewing Double Bed Room
Stayed in May 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 8, 2024
good good good
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Pioneer Business Triple Room
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jun 23, 2025
The location is close to the East Station, and the transportation is quite convenient.
Hygiene: Overall very good and clean
Service: The front desk staff are very friendly, and the breakfast is also very delicious
Facilities: Quite new, very satisfied
Welcome coffee: Very delicious
Original TextTranslated by Google
Response from Property: 親愛的客人呀,看到您把酒店誇了個遍,説位置好、衞生乾淨、服務棒、設施新,連歡迎咖啡都好喝,我們心裏暖得像喝了一大鍋熱乎香甜的八寶粥,開心得眼睛都笑成彎彎的月牙兒啦!一直以來,我們都盼着能像給好朋友準備一個超完美的小窩一樣,讓您在這兒住得舒舒服服,方方面面都滿意。您的認可就像好朋友之間最真誠、最給力的誇讚,讓我們心裏甜滋滋的,超有成就感。期待您下次再來,就跟回自己家一樣自在。説不定下次我們還悄悄給您準備了一份小驚喜,像老友相聚時分享的禮物,可能是一份當地老奶奶親手做的特色點心,或者是一個可愛的小掛件,上面印着您在酒店開心享受各種美好體驗的畫面,擺在您房間裏,每次看到都能想起我們喲!希望您以後常來呀,咱們可以多嘮嘮家常,分享更多有趣的事兒。要是您身邊有朋友要來這邊,可別忘了把我們這個超棒的酒店推薦給他們哦!要是您提前跟我們説,我們還能給您朋友準備一份特別温馨的小歡迎禮呢,保證讓他們一到就感受到咱們的熱情。
Guest User
Deluxe Pro Movie Viewing Double Bed Room
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 17, 2025
Facilities: OK
Hygiene: It's pretty good and clean
Environment: The room is relatively large and satisfactory
Service: OK
Breakfast: There are many varieties and it's delicious, but the restaurant is a bit small
Overall, it's still cost-effective
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您對酒店設施、衞生、環境、服務及早餐的全面評價。酒店始終致力於為賓客提供高性價比的優質體驗,您的肯定是對我們全體員工努力的有力認可,我們深感榮幸。針對您提出餐廳空間較小的問題,我們已記錄在案並將其納入優化計劃,後續會結合酒店實際情況進行合理調整。期待您再次下榻,我們將以不斷提升的服務和設施,為您帶來更加滿意的體驗。
Guest User
Deluxe Pro Movie Viewing Double Bed Room
Stayed in Oct 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Nov 24, 2024
Very good hotel, great service attitude, apples are given away at the front desk, very cute, breakfast is fragrant, with meat, very honest hahahahahahahaha, the small steamed buns are more delicious, probably wild vegetables, fragrant, I recommend trying the small steamed buns.
Original TextTranslated by Google
Response from Property: 非常感謝您的高度讚譽呀!能得到您的認可,我們滿心歡喜。前台的蘋果、豐盛早餐,都是想給大家添份暖心關懷,小包子是咱用心準備的特色,野菜美味又獨特。期待您下次再來,願您諸事皆順,生活常滿“鮮香”!
Guest User
Deluxe Pro Movie Viewing Double Bed Room
Stayed in Sep 2024
Traveling with friends
1 review
2.0/10
Posted on Oct 4, 2024
After booking a room, I checked into several hotels. I booked the MGM Hotel. Then I went to check in at the front desk of All Seasons. I was given a breakfast ticket and changed the name of the hotel. I had to go to the building next door to check in. , the hotel I stayed at was the Magnolia Hotel, and I didn’t even know what I booked. The hygiene was terrible, the bath towels were stained with blood. I can't even complain about the breakfast. It's such a pitiful place that I didn't even have to turn around and just gave up on breakfast.
Original TextTranslated by Google
Response from Property: We are sorry for the inconvenience caused to you due to room shortage during the National Day holiday. We will attach great importance to the issues you have raised and resolve them. Especially when it comes to hygiene, cleanliness and tidiness are our signature and our foundation, and we will never tolerate any negligence. We will pay more attention to every detail. The breakfast room was indeed a bit crowded during the National Day Golden Week. There was also a queue in the 20-meter-long dining area during the morning peak. The two dining areas can accommodate 80 people at the same time, but they are also crowded during the morning rush hour. We will optimize meal times to solve the problem and upgrade the breakfast categories to more than 30 types. If given the opportunity, we hope to bring you a better stay experience.
Guest User
Flagship Executive Suite (Two-Bedroom, One-Living Room)
Stayed in Aug 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Sep 30, 2024
Very satisfactory accommodation environment, freshly ground coffee, rich breakfast, a combination of Chinese and Western cuisine. There are also many small restaurants with local characteristics opposite, which are good quality and cheap. The hotel waiter is warm and thoughtful. My friend left his headphones behind, and the waiter contacted him in time and helped to send them back. Great. I will come again next time and recommend it to my friends.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店現磨咖啡和早餐的喜愛和讚賞!我們一直致力於為客人提供高品質的餐飲體驗,看到您滿意的笑容,我們也感到無比的欣慰和自豪。希望您在我們酒店度過一個愉快的時光,期待您的再次光臨!
Guest User
Flagship Executive Suite (Two-Bedroom, One-Living Room)
Stayed in Jun 2024
Family
1 review
10/10
Outstanding
Posted on Jul 30, 2024
The hotel environment is good, the rooms are clean, comfortable and well-equipped, making me feel at home. The service was great and the people were very friendly, which made me feel very warm. Henan people are really nice. I will choose to stay here next time! The room has a wide view, the sun is bright, and the bed is comfortable. I spent a comfortable night. Zhengzhou is a very friendly city. I will definitely stay here again if I have the opportunity.
Original TextTranslated by Google
Response from Property: Thank you very much for your review! We will continue to work hard to make the hotel continue to surprise guests in terms of service, facilities, hygiene and location. We look forward to your visit again.
Anonymous User
Exclusive Ultra Massage Double Bed Room
Stayed in Jun 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jul 30, 2024
I have to praise it! First of all, the location of the hotel is very convenient. It is 3 minutes away from the high-speed rail station, which saves a lot of time. The sanitation is great, the cleaning is very detailed, you can watch movies at night, and the indoor equipment is relatively trendy. The service at the front desk is also very good, I took it because I was on a business trip. After contacting the front desk about my luggage, the young lady came out to pick it up and help me pick up my suitcases and carry my computer. She also introduced the type of breakfast for the next day, which was very considerate. This hotel feels like it combines the service of a star hotel with the management of a high-end business hotel. The overall feeling is that it is both business-like and user-friendly. I will choose this place again next time I go to Zhengzhou for a business trip.
Original TextTranslated by Google
6/7
Response from Property: "Oh, I am so touched! Our entire team feels extremely honored and happy to receive such meticulous praise from you. The location is convenient, the hygiene is excellent, and the equipment is trendy. These are the direction and results of our efforts. And the front desk The considerate service of the lady is a vivid reflection of our "customer-oriented" concept. You are right, we are trying to integrate the services of star hotels with the management of high-end business hotels, aiming to provide everyone with the best service. Guests create a business-friendly and personalized accommodation experience. Thank you again for your recognition and choice. Next time you come to Zhengzhou for business, MGM Hotel will welcome you with the best service again! "
Guest User
Deluxe Pro Movie Viewing Double Bed Room
Stayed in Jun 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 29, 2024
I like living on a high floor with clean and tidy rooms with large windows. The pick-up service is very good. There is also free breakfast in the morning. It saves me from wasting time looking for breakfast everywhere. It is very heartwarming. The most important thing is that the service attitude of the waiter is very good. I accidentally hurt my leg while hiking during the day. The waiter immediately showed concern and went to the front desk to get disinfection and bandaging supplies to help me bandage. It is not easy to be warm in a strange city. , so I don’t like reviews and give it a good review for the first time. recommend
Original TextTranslated by Google
Response from Property: Thank you very much for your compliments on our hotel! We are deeply honored that you said the hotel is good. We are very happy that you are satisfied with the pick-up service. We are always committed to providing guests with a convenient experience. The hotel's cleanliness and tidiness are the standards we always adhere to, and the rooms are large to give you a more comfortable living experience. We will continue to work hard to maintain and continuously improve, and look forward to you choosing our hotel again!