HanTing Hotel (Zhengzhou Dongzhan East Square Shangding Road) Reviews
HanTing Hotel (Zhengzhou Dongzhan East Square Shangding Road)
Building 4, China Resources Land New Times Square, at the intersection of Shangding Road and Jiayuan Road, Guancheng Hui District, Zhengzhou, Henan, ChinaSee Hotel Details
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1 night
Guest Reviews
9.7/10
Excellent
626 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.7
Service9.6
Cleanliness9.8
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All reviews(626)
Positive reviews(620)
Reviews with photos/video(63)
Convenient location(112)
Easy to get around(68)
Friendly front desk staff(47)
Delicious breakfast(39)
Close to train station(38)
Quiet & comfortable(31)
Good sound insulation(15)
Excellent room layout(8)
Negative reviews(6)
Anonymous User
Superior Double Room
Stayed in Feb 2025
Solo travelers
43 review
10.0/10
Outstanding
Posted on Mar 29, 2025
Convenient location and great service! The hotel is just a 10-minute walk from Zhengzhou East Railway Station, making it perfect for travelers catching a train. The area is lively, with several convenience stores nearby, so grabbing a quick snack or drink is never a problem.
The rooms are clean and comfortable, providing a pleasant stay. What stood out most was the staff’s friendliness—the reception team was helpful, and even the housekeeping aunties would greet guests with a smile. Overall, a solid choice for anyone looking for a simple yet comfortable stay near the station.
Response from Property: 我的世界裏,陽光炙熱,四季如歌,微風和你都很獨特,我站在原地,等風也等你。把你寫在書上,寫在牆上,寫在夢裡~
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2024
Couples
2 review
9.5/10
Amazing
Posted on Dec 2, 2024
Receptionists are friendly and made check in and out so seamless and quick. Room was clean and modern. I personally loved the area of the hotel - new buildings. There is a small eatery nearby (probably 1 min walking distance) that serve really good food at reasonable price (about RMB15 for a big plate of rice with meat and vege).
Response from Property: Wow~ Thank you for your thoughtful praise. It is our honor to receive your praise. We will do better and better. Looking forward to your next visit!
Guest User
Superior Double Room
Stayed in Oct 2024
Solo travelers
1 review
4.2/10
Posted on Nov 30, 2024
This is my first time writing a negative review for a hotel...
Hygiene: There is a stain on the quilt^_^
Service: I booked the train for the evening, so I wanted to find an hourly room near the East Station to take a shower. The reservation details page stated that the available hours for hourly rooms were 8:00-22:00, but when I checked in, the hotel said 21: Check-out is required before 30pm, so I asked the hotel: Doesn’t it say 22:00 on it? The front desk said the reason was that the staff had to clean. Finally, I was told that I had to check out before 21:45. I agreed and checked out on time. If the matter ends here, I will not give a negative review. I just want to suggest that the hotel change the check-in time on the booking page to avoid further misunderstandings. (This is my first time staying in an hourly room. I’m not sure whether this is the default rule of the hourly room or a problem of Hanting).
However, when I went to the restroom after storing my luggage and came out, I heard an employee at the front desk (she probably thought I had left) complaining to another employee about me: Why is that woman so annoying and asking so many questions? It doesn't make sense after so long (it's probably like this, it's been a while and I can't remember clearly). My question throughout the whole process was just: "You said check out at 22:00, why do you keep asking me to check out at 21:30?" I just hope that I can have the proper check-in time according to the content on the booking page, and I didn't make any other requests. and questions.
Environment: The room size and internal environment are okay, but the external environment is biased
Facilities: The elevator is shared by the entire apartment, but you need to swipe your card to enter the Hanting floor. The security is okay.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we were unable to provide you with a satisfactory stay experience. Your feedback is so overwhelming that we feel deeply guilty. Regarding the [specific issue] you mentioned, we have quickly launched in-depth investigation and rectification measures. We will comprehensively strengthen employee training, improve service awareness and professional skills, and optimize the maintenance process of facilities and equipment to ensure that this kind of situation will not happen again. We value your opinions and look forward to having the opportunity to make up for this regret and welcome you back with a new look. We will definitely give you a completely different comfortable experience.
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2024
Travel with friends
13 review
10.0/10
Outstanding
Posted on Oct 28, 2024
The hotel is about a 10-minute walk from Zhengzhou East Railway Station. The lobby is on the first floor. The service staff warmly welcomed us. It was our first time in Zhengzhou and we didn't have dinner very late. The waiter took the initiative to tell us nearby dining places. The room is on a high floor. It is very clean and well-equipped. I am very satisfied with it. I highly recommend it. I will stay here again next time I have the opportunity!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望鄭州東站東廣場商鼎路酒店會是您回憶裏最温馨最獨特的那個!漫漫長路,能夠相伴已然是最大的幸運,願以後的旅途中能一直陪伴您同行,小夥伴們也會努力做到更好,期待與您在下一次相遇
Maria Sesterheim
Superior Double Room
Stayed in Mar 2025
Solo travelers
3 review
7.0/10
Posted on Apr 20, 2025
Since I missed my onward train, I went to this hotel to ask if there were any rooms available. I was told there weren't any.
But later I saw online that there were still rooms available, so I booked one. I don't understand why I was denied a room when there were still some available.
Given the unfriendly check-in earlier, I would have preferred to avoid this, but I needed to be close to the train station.
...
Original TextTranslated by Google
Response from Property: Hello, we attach great importance to your feedback, but after confirmation, you may have stayed in another hotel this time. The hotel's room front desk is selling rooms as usual and no guests have been refused. At the same time, every room in Hanting Hotel provides free shower gel and shampoo. If you need to stay here in the future, we will provide you with a high-quality experience with professional services and look forward to seeing you again.
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2025
Business travelers
4 review
2.0/10
Posted on Mar 31, 2025
Not recommended. The Hanting Hotel on Dongshangding Road in Zhengzhou does not enjoy the late check-out treatment for Huazhu Club members. The reason is that booking rooms on third-party platforms (Ctrip, **, etc.) does not enjoy member late check-out. Only their own APP can do so. Therefore, friends who travel frequently are not recommended to stay in this hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your valuable comments on the hotel. Since you placed the order through Ctrip this time, the policy reminds you that the check-out time is 12 noon, and there is no right to check out later than 2 pm. In order to give you a better stay experience, you can book a stay through your membership next time and enjoy the benefits that members should have, such as breakfast, points, late check-out, etc. We look forward to your visit again to experience more quality services.