Yingcha Village, Chongli District, Zhangjiakou, Hebei, ChinaView Hotel Details
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Thaiwoo Hotel Guest Reviews
4.5/5
Good
1429 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1429)
Positive reviews(1385)
Reviews with photos/video(399)
Friendly front desk staff(155)
Many amenities(72)
Perfect for kids(67)
Loved the view(50)
Relaxing hot springs(38)
Has rooms for families(23)
Many dining options(18)
Located downtown(16)
Negative reviews(44)
Lily in wonderland
Queen Room
Stayed in Dec 2024
Family
13 review
5.0/5
Outstanding
Posted on Jan 28, 2025
We just loved our 3-night stay at the Thaiwoo Hotel! First off, it was so clean, which is really important when traveling with family – you want everything to feel spotless and comfortable, and that’s exactly what we had here. The location was fantastic, especially for skiing families like ours. It’s just steps from the ski resort entrance, so no stressing about long walks or shuttles. Honestly, it couldn’t be more convenient!
There were plenty of food places around for easy dinners after a long day on the slopes, and the hotel’s breakfast was Chinese-style and absolutely satisfying. It gave us all the energy we needed for the day ahead – just perfect for both kids and adults!
The service was another highlight. Everyone was so kind and accommodating, and traveling moms know how much little things like that matter. Plus, the hotel even offers a convenient transfer to the train stations, which made our trip so much easier. No headaches or complicated logistics – just smooth sailing!
We had such a wonderful time and will absolutely be coming back. If you’re planning a family ski trip, I can’t recommend the Thaiwoo Hotel enough. It checked all the boxes for us, and we can’t wait to return!
Response from Property: Dear guest,We're overjoyed to hear that your three - night stay at Thaiwoo Hotel was filled with so much enjoyment!Your kind words about the cleanliness, location, food, and service mean the world to us. It's our top priority to create a spotless and cozy environment for families, and we're glad we met your expectations. The convenient location near the ski resort is indeed one of our highlights, and we're happy it made your skiing days hassle - free.We're especially delighted that you loved the Chinese - style breakfast and found the surrounding dining options convenient. And our team is thrilled that their kindness and accommodation made a difference to your stay. The transfer service is designed to simplify our guests' travels, and we're glad it contributed to your smooth trip.We're looking forward to your next visit. When you plan your next family ski adventure, we'll be here to welcome you back with open arms and ensure another wonderful experience!Best regards
Wirot
Special Queen Room
Stayed in Jan 2025
Couples
5 review
4.5/5
Great
Posted on Feb 12, 2025
Room is great. The location is awesome. Walking distance to ski rental.
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you found our room great and the location awesome. The convenience of being within walking distance to ski rental is something we take pride in. We look forward to welcoming you back for another wonderful stay!
Guest User
Special Queen Room
Stayed in Nov 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Great location within Taiwu resort. Prices were reasonable for an NYE booking. Breakfast, ski lockers, and various discounts were included too!
Response from Property: We're delighted to hear that you enjoyed our great location within Taiwu resort and found our NYE prices reasonable! It's wonderful that the breakfast, ski lockers, and discounts added value to your stay. We look forward to welcoming you back for another memorable experience.
Guest User
Discount Twin Room
Stayed in Nov 2024
Solo travelers
3 review
4.5/5
Great
Posted on Dec 28, 2024
The living experience is good. It is close to the ski area and there is a convenient store nearby.
Response from Property: Dear guest, we are delighted to hear that you had a good living experience! Thank you for your kind words about our hotel's prime location near the ski area and the convenience of having a store nearby. We strive to provide our guests with comfort and convenience, and your feedback means a lot to us. We look forward to welcoming you back in the future!
Guest User
Discount Twin Room
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Jan 5, 2025
great experience, great location, good facilities
Response from Property: Dear guest,We are overjoyed to receive your wonderful review! It means the world to us that you had a great experience during your stay. Our team works hard to ensure that our prime location and top-notch facilities meet the expectations of our guests, and we're delighted that we succeeded with you.We look forward to welcoming you back in the future for another memorable stay.
Sasa Jovic
Discount Twin Room
Stayed in Nov 2023
Couples
4 review
4.7/5
Amazing
Posted on Dec 6, 2023
Great location. Nice SPA. Beautiful resort. Convenient trip from Beijing. Very close Ski Jumping and Nordic skiing area from Winter Olympic games what I highly recommend to visit.
6/7
Response from Property: Dear customer, thank you very much for your support. It is our greatest honor to receive your recognition, and it has also given us tremendous motivation to continuously improve and innovate in our future services. We look forward to your visit again and will be happy to serve you!
Guest User
Queen Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Thank you for the nice stay. We especially appreciated a kind assistance of Ms. Dong Lu with hotel services, ski facilities and rental. We look forward to coming back. Best. V.H
Response from Property: Dear customer, hello! Thank you for your strong support to Taiwu Hotel. Your satisfaction is the driving force for the hotel to move forward. Without further ado, just come frequently! Wishing you smooth work and a good mood every day
Guest User
2-bed Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 31, 2023
Me and my family all enjoy the trip. Clean and cozy room, you can tell the facility and furniture are maintained very well. Great breaky buffet, I like noodle soup. Over all I will highly recommend.
Response from Property: Dear guests! Thank you very much for staying and appreciating! It is a pleasure to make your outing a great time. Your appreciation is a great encouragement to the hotel and a driving force for our progress, and we will continue to be enthusiastic and committed to making every difference One guest feels at home and eagerly awaits your return! Welcome back to experience it, birthdayHave fun!
Martin Lewies
Queen Room
Stayed in Nov 2023
Couples
9 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Was a great stay and the staff was very friendly.
Response from Property: Hello dear guests! Thank you for your strong support to Taiwu Hotel, your satisfaction is the driving force for the hotel to move forward, needless to say, come often! Wish: smooth work, good mood every day O(∩_∩)O~
Guest User
Queen Room
Stayed in Jan 2025
Couples
7 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Chongli Ski Hotel, bought a package including hotel ski tickets, movies, hot springs, etc. The environment is good, the front desk lady Xiaotian and Xiaowang are very patient, and it is convenient to eat around
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您的稱讚!精心搭配的套票,舒適的環境,加上前台小夥伴的熱情服務,都是為了讓您的旅途更美好。周邊美食等您探索,盼您常來!
Guest User
Special Queen Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Very happy ski trip, the service is very good! The price is acceptable. Will choose again in the future! I lost my mask and called to inquire about it a week after I went home. The front desk was very good and helped me find it and sent it back! Very good!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!太開心您玩得愉快!我們一直致力於提供優質服務與合理價格。面罩找回寄出,衹為讓您安心。期待下次相逢,為您打造更完美的滑雪體驗!
Anonymous User
Queen Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 21, 2025
The hotel is clean, the room is warm, and it is close to the ski equipment hall. There are hotel-exclusive lockers on the second floor, which are convenient for storing snowboards. I will stay here again when I come to Taiwu skiing next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!能讓您滿意,我們太高興啦!房間乾淨温暖,雪具存放便捷,這些都是我們希望為您帶來的優質體驗。下次滑雪,我們在這兒等您回家!
Bayannaoeryi
2-bed Room
Stayed in Jan 2025
Other
47 review
5.0/5
Outstanding
Posted on Feb 20, 2025
There is a cinema, and it's free. They show new movies. I was so satisfied! The lady at the bar who made drinks was also very nice! The restaurant we stayed in was from Yibin and was also very delicious. It's also very close to the ski slope, about a 10-minute walk. Snowboards can be stored for free on the second floor of the ski equipment hall. Corresponding to the room number. It's so convenient to use the snow card. **Buy a voucher for 599¥, add 300¥ and it's also okay. If I really want to be picky, it's that the Taiwu ski slope is a bit short, and the No. 10 cable car often stops.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your detailed evaluation! We are very happy that you can enjoy free new movies, delicious drinks, delicious Yibin cuisine, convenient ski storage services, and the price is reasonable! Regarding the problem of short ski trails and cable car suspension, we have recorded it and fed it back to the relevant team, and will actively find ways to optimize it in the future. I look forward to your visit again, and I will definitely give you a more perfect experience next time!
Guest User
2-bed Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 11, 2025
I took an early bus to Taiwu. I thought I would have to wait for check-in, but I checked in smoothly.
The room is very nice, with a mini balcony. Sitting by the floor-to-ceiling window, you can see the mountains in the distance. It's super nice~
The location is very good, very close to the tourist center, and dining is also very convenient. Recommended~
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您的推薦!能讓您順利入住並滿意房間與位置,我們特別開心。mini小陽台、落地窗邊的山脈景緻,都是我們想為您打造的愜意度假一角。期待您下次再來太舞,繼續享受這份美好!
Guest User
Family Smart Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 21, 2025
I chose the hotel blindly before coming here, and I found that I made the right choice after coming here! The two girls with ponytails and surnamed Wang at the front desk are very friendly! The ocean-themed parent-child room is very large. As soon as the child entered, he was attracted by the pirate ship and didn't want to go out. There are also picture books on the small bookshelf. My sister at home also asked my father to read a few books during her stay! Going out is the night view of the town, and it is also convenient to walk to the ski resort. There is a Lawson nearby, and it is more convenient to buy things! There is also an exclusive cabinet of Taiwu Hotel on the second floor of the ski equipment hall of the ski resort, and the free hot spring is also great! Even if we are two adults and two children, there are only 3 hot spring coupons in the family room, and we have to pay a children's ticket for 79 yuan!
Original TextTranslated by Google
6/12
Response from Property: 尊敬的賓客,您好?!太感謝您對我們酒店的肯定啦!能在盲選的情況下讓您滿意,這是對我們最大的褒獎!前台的小王姑娘們收到誇獎肯定特別開心,能給您提供友好的服務是她們的榮幸。親子房能讓孩子們玩得這麼開心,我們也覺得超有成就感,那些繪本就是希望能給小客人帶來更多歡樂和知識。周邊的便利設施、滑雪場專屬櫃子,還有温泉體驗,能讓您滿意,我們也很欣慰。關於温泉券數量的問題,實在不好意思給您帶來了小困擾。我們會把您的反饋記下來,後續在家庭房套餐的温泉券配置上進行優化調整,爭取讓每位客人都能更舒心。期待您再次光臨,我們一定為您準備更完美的度假體驗!