The Royal Horseguards Hotel, London

The Royal Horseguards Hotel, London Reviews

The Royal Horseguards Hotel, London

2 Whitehall Ct, Westminster, London, SW1A 2EJ, United KingdomView Hotel Details
The Royal Horseguards Hotel, London
The Royal Horseguards Hotel, LondonThe Royal Horseguards Hotel, LondonThe Royal Horseguards Hotel, London
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The Royal Horseguards Hotel, London Guest Reviews

4.6/5
Great
117 review
Verified reviews
Location4.8
Amenities4.4
Service4.5
Cleanliness4.7
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All reviews(117)
Positive reviews(113)
Reviews with photos/video(40)
Great service(36)
Awesome stay(28)
Convenient location(23)
Easy to get around(20)
Delicious breakfast(16)
Clean and tidy(12)
Large rooms(8)
Close to metro(6)
Negative reviews(4)
Guest User
Standard Double Room
Stayed in Nov 2024
Couples
10 review
4.2/5
Very Good
Posted on Jan 1, 2025
Lovely place and staff we had experience a water leak on our bed from rooms above we called a receptionist and they told us to get changed to another room  there’s was no welcome card in the room or mini cake as we discovered on the new room given there were cakes and welcome card on different person name we had booked dinner to go out and when we got up in the morning we noticed that there weren’t any coffee in the room we had to call reception to bring us some coffee then when we went to check out there wasn’t any friendly apologies but given a 15% discount card for next time booking is a shame but the place was great to experience.
Guest User
Standard Double Room
Stayed in Jul 2024
Travel with friends
32 review
4.5/5
Great
Posted on Sep 2, 2024
Good hotel, excellent location, near the Thames river. But booked room can't see Thames.
quercio lee
Standard Double Room
Stayed in Jul 2023
Family
2 review
4.5/5
Great
Posted on Sep 19, 2023
nice location for uber boat and most of the places you can walk stay for 4 days,room was good ,clean,but not very big,it was glad to stay there
Response from Property: Thank you for your review, it's great to read you enjoyed your stay with us, we hope you enjoyed visiting all the wonderful sights close by. We hope to see you again on your next visit to London.
Guest User
Standard Double Room
Stayed in Jan 2024
Couples
8 review
4.0/5
Very Good
Posted on Feb 26, 2024
Good breakfast with outstanding environment and service The room conditions is bit old . furniture and curtains should be replaced and renewed The location is perfect and near all attractions in London
Response from Property: Thank you for your review and your feedback, it's great to read our location was perfect for your stay in London. We hope to see you again on a future stay.
Zanri
King Room with River View
Stayed in Jan 2024
Couples
9 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Excellent hotel in a lovely location. Staff was friendly and helpful. This hotel is an absolute gem.
Response from Property: Thank you for your review, it's great to read you enjoyed your stay with us. We look forward to welcoming you back on a future trip to London.
Tatiana
Deluxe Twin Room
Stayed in Jul 2024
Couples
2 review
1.5/5
Posted on Aug 19, 2024
Bad service charge me £200 for not reason
Anonymous User
Standard Double Room
Stayed in Nov 2022
Couples
40 review
3.5/5
Posted on Dec 25, 2022
Hotel room not as grand as appears in photos. The room is quite small and the Wi-Fi connection is not working properly. Breakfast options was limited to english breakfast choices for hot meals and others are pastries. It is walking distance from trafalgar square and very close to embankment station.
Response from Property: Thank you for your review, I am sorry to read the room did not meet your expectations and you experienced issues with the wi-fi, the team are on hand 24hours a day to help with any problems so I do hope you were able to talk to them during your stay. We hope to be able to welcome you to the hotel again on a future trip to London.
Anonymous User
Standard Twin Room
Stayed in Nov 2022
Other
8 review
5.0/5
Outstanding
Posted on Dec 12, 2022
It was very good stay i really recommend it to anyone that wants to stay in London
Response from Property: Thank you for your lovely review, it's great to read you enjoyed your stay with us. We hope to see you again on another trip to London.
Ronnay
Deluxe Twin Room
Stayed in Apr 2024
Business travelers
2 review
4.5/5
Great
Posted on May 24, 2024
Water pressure but low
Response from Property: Thank you for your feedback, we will inform the relevant team. We hope to welcome you back on your next visit to London
Sin Yee
King Room with River View
Stayed in Mar 2024
Family
15 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Will back for stay again
Response from Property: Thank you for your review. We look forward to welcoming you back to the hotel in the future.
Guest User
Standard Double Room
Stayed in May 2022
Couples
2 review
5.0/5
Outstanding
Posted on Jul 5, 2022
Really friendly and helpful staff throughout the hotel. Comfortable rooms and so quiet for restful night. Really enjoyed the breakfast selection and lovely terrace to relax with a drink. Great location from which to enjoy London, would highly recommend
Response from Property: Thanks for your review, great to read you enjoyed your stay with us. We hope to see you again on a future stay in London.
Guest User
Standard Double Room
Stayed in Feb 2022
Couples
1 review
5.0/5
Outstanding
Posted on Apr 17, 2022
Brilliant hotel in central location!!
Response from Property: Thanks! We hope to see you again on another trip to London.
Guest User
Deluxe Double Room
Stayed in Dec 2022
Couples
11 review
5.0/5
Outstanding
Posted on Jan 11, 2023
Lovely hotel
Response from Property: Thank you for your 5* review, it's great to see you enjoyed your stay with us. We hope to see you again on your next trip to London.
bobolee
Deluxe Twin Room
Stayed in Dec 2024
Family
15 review
5.0/5
Outstanding
Posted on Jan 29, 2025
The hotel is in a great location, only 5 minutes to Big Ben, suitable for citywalk. The Russian girl at the front desk was very enthusiastic. She introduced her work situation when she knew that her child was studying here. The room was very large, which was beyond the average hotel. The breakfast was rich and the service was good.
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Guest User
Deluxe King Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The front desk upgraded our room and we could see the London Eye, which was pretty good. The facilities were OK and the breakfast was good
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