Zhangjiajie Junyi Hotel (Tianmen Mountain National Forest Park Ropeway Store) Reviews
Zhangjiajie Junyi Hotel (Tianmen Mountain National Forest Park Ropeway Store)
The railway station square is 20 meters opposite the road, Yongding District, Zhangjiajie, Hunan, 427000, ChinaSee Hotel Details
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1 night
Guest Reviews
8.6/10
459 review
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Verified reviews
Location8.7
Amenities8.4
Service8.8
Cleanliness8.5
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All reviews(459)
Positive reviews(423)
Reviews with photos/video(88)
Convenient location(89)
Easy to get around(78)
Great value for money(70)
Close to train station(44)
Large rooms(27)
Convenient parking(20)
Friendly front desk staff(19)
Luggage delivery service(6)
Negative reviews(36)
Guest User
Discount Standard Twin Room
Stayed in Apr 2025
Solo traveler
64 review
6.0/10
Posted on May 21, 2025
Hotel is fine but mosquitos in the room is beyond annoying when you want to sleep.
Response from Property: Dear guest: Hello! Thank you for choosing Shangkeyou Junyi Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Backpack and me
Superior Double Room
Stayed in Jan 2025
Couple
4 review
10/10
Outstanding
Posted on Feb 10, 2025
Excellent hotel conveniently located between the cableway station and the train station. We were able to leave our bags at the hotel for the day whilst exploring the mountain and catching our train in the evening.
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprise are the direction we always pursue. Thank you for your good comments. On the journey, we hope to always accompany you!
Guest User
Discount Standard Twin Room
Stayed in Jun 2025
Traveling with friends
4 review
7.0/10
Posted on Jul 24, 2025
The hotel was nice because it was located very close to the Tianmen Cablecar Down Station. Unfortunately, there were just disposable towels and we couldn't find the breakfast restaurant so we had to pay for our breakfast.
Response from Property: Dear guest, hello! Our hotel has always provided only disposable towels and bath towels (clean and hygienic). The breakfast shop is right next to the hotel, and the front desk is staffed 24 hours a day. Feel free to contact us with any questions you may have, and we will address them promptly. We are deeply sorry that you were not satisfied this time. Please allow us to collectively bow 90 degrees to offer our apologies. Rest assured, we will surely satisfy you next time you visit!
Rynx
Discount Standard Twin Room
Stayed in Apr 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Jun 2, 2025
cheapest hotel & nearest by walking distance to bus station, tianmen cable car & railway station, recommended
Response from Property: 旅途路上,總有不期而遇的温暖,在這裏,滿意衹是期待,感動與驚喜才是一直追求的方向。感謝親的好評,旅途路上,我們希望一直與您同行相伴!
Juan Italiano
Standard Double Room (Special Promotion)
Stayed in Sep 2024
Couple
16 review
3.5/10
Posted on Oct 19, 2024
We had a very bad experience. The room had a terrible smell and it looked like hadn't been cleaned at all. We complained to reception and asked for a different room. The staff was quite rude and said they didn't have any room available eventhough we had previously checked online and we could clearly see they had many rooms available. The smell from the sewer and tobacco got so bad we actually had to leave to another hotel. We have stayed in many hotels in China and we are not fussy but this particular hotel was unbearable.
Response from Property: Dear guest:Hello!Thank you very much for sharing your stay experience with us and giving us Valuable comments and suggestions for our work! We have made improvements in time, but we failed to leave you a perfect memory this time. We look forward to making up for it next time(give you a chance!)We are working hard and look forwart to your witness!Wish:All the best!
Phuc Hoang Luu
Discount Standard Twin Room
Stayed in Mar 2025
Couple
9 review
8.0/10
Very Good
Posted on Apr 16, 2025
The hotel is opposite the train station, only 10 minutes walking to the Tianmen mountain entrance. The room was spacious and pretty clean. The batroom and the shower could do with some improvements. The staff doesn't speak English.
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprise are the direction we always pursue. Thank you for your good comments. On the journey, we hope to always accompany you!
Guest User
Discount Standard Twin Room
Stayed in Mar 2025
Traveling with friends
1 review
4.5/10
Posted on Apr 25, 2025
The room wasn’t clean and we had to ask for the towels.
No recommended for international people
Response from Property: 尊敬的賓客,您好!沒讓您滿意,對此我們深感抱歉。請允許我們集體彎腰90度向您獻上我們的歉意,請您放心,下次來一定讓您滿意噠!
Garry
Standard Double Room (Special Promotion)
Stayed in Sep 2024
Solo traveler
12 review
7.0/10
Posted on Oct 13, 2024
The hotel is a good option for budget travelers looking for a convenient location to stay in as it's just across the road from the Zhangjiajie Railway Station (not to be confused with the Zhangjiajie West Railway Station), Zhangjiajie Central Bus Station (which will have busses that take you to Zhangjiajie National Forest Park, Zhangjiajie Grand Canyon, etc.), and is within walking distance to the Tianmen Mountain Cableway. The downside is you get what you pay for, and while the room overall was tidy, there was a slight odor in my room that never went away, my shower doors seemed to be broken and couldn't close completely, and I had the misfortune of seeing a small cockroach in my room as I was packing up to check out. All in all, I liked the hotel for the convenience of its location and relatively low price, but felt the room could've been better maintained for an overall better stay.
Response from Property: 尊敬的賓客: 您好!非常感謝您與我們分享了您的入住感受並給我們的工作提出了寶貴的意見和建議!我們已經及時作出改進,此次沒能給您留下完美回憶,期待下次能夠全都補上 (要給機會呀!)我們在努力,期待您見證!祝:一切順利!
travel186
Standard Double Room (Special Promotion)
Stayed in Jan 2025
Other
10 review
10/10
Outstanding
Posted on Mar 4, 2025
We stayed one night. Easy check in late at night. Room at everything we needed.
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprise are the direction we always pursue. Thank you for your good comments. On the journey, we hope to always accompany you!
Guest User
Standard Double Room (Special Promotion)
Stayed in May 2025
Traveling with friends
3 review
7.5/10
Posted on Jun 9, 2025
Perfect for a budget trip with a friendgroup
Response from Property: 尊敬的賓客:您好!有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,記憶中的很多東西,因為幸福的感覺,時間久了,心境依然不變,享受生活,分享喜悦,感謝您對我們的喜愛,因為有您,我們是幸福的!
Guest User
Discount Standard Twin Room
Stayed in May 2025
Couple
9 review
7.0/10
Posted on Jun 26, 2025
Very good location, Rest all was ok
Response from Property: 旅途路上,總有不期而遇的温暖,在這裏,滿意衹是期待,感動與驚喜才是一直追求的方向。感謝親的好評,旅途路上,我們希望一直與您同行相伴!
Marco Buonfantino
Deluxe Triple Room
Stayed in May 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Jul 13, 2025
Good place to stay in zhangjiajie
Response from Property: 旅途路上,總有不期而遇的温暖,在這裏,滿意衹是期待,感動與驚喜才是一直追求的方向。感謝親的好評,旅途路上,我們希望一直與您同行相伴!
Guest User
Deluxe Triple Room
Stayed in May 2025
Traveling with friends
6 review
8.0/10
Very Good
Posted on Jun 30, 2025
Good hotel, cheap and useful
Response from Property: 旅途路上,總有不期而遇的温暖,在這裏,滿意衹是期待,感動與驚喜才是一直追求的方向。感謝親的好評,旅途路上,我們希望一直與您同行相伴!
Guest User
Standard Double Room (Special Promotion)
Stayed in May 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 24, 2024
Good service. The lady at the front desk was helpful with national forest park information.
The only downside was the disposal towels.
Response from Property: On the journey,there is always unexpected warmth.Here,satisfaction is just anticipation,while emotion and surprise are the directions we have always pursued.Thank you for your positive feedback.Onthe journey,we hope to be with you all the time!
Giuseppe
Standard Double Room (Special Promotion)
Stayed in Apr 2024
Traveling with friends
4 review
8.5/10
Very Good
Posted on Jun 3, 2024
This hotel is in a strategic position in Zhangjiajie. Just opposite of the train station, it is easy reach from the airport. Plus, it is just 10 minutes walking from the cableway station to get to the Tianmen Mountain.
We got a warm welcoming in there. Despite being in the very centre of the city, the surroundings are really quite. We had a really good rest in our room, which was wide and silent enough.
Response from Property: On the journey,there is always unexpected warmth.Here,satisfaction is just anticipation,while emotion and surprise are the directions we have always pursued.Thank you for your positive feedback.Onthe journey,we hope to be with you all the time!