Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.0
Service9.5
Cleanliness9.4
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All reviews(1325)
Positive reviews(1311)
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Convenient location(361)
Delicious breakfast(224)
Close to scenic area(182)
Convenient parking(158)
Garden view(94)
Friendly front desk staff(69)
Tasty restaurant(48)
Negative reviews(14)
MARCELA JAZMIN
Standard Double Room
Stayed in Mar 2025
Solo traveler
10 review
10/10
Outstanding
Posted on Apr 30, 2025
Excellent Stay – Highly Recommended!
I absolutely loved my stay at this hotel. The room was exceptionally clean, comfortable, and quiet — perfect for getting some real rest. The staff were all friendly and professional, with special thanks to Miss Xiao Yi, No.32 who went above and beyond to help with anything I needed. Her problem-solving skills are outstanding. If you're visiting from out of town, I highly recommend this hotel. It's conveniently located just a short walk from the entrance to the scenic park
Response from Property: 敬的賓客您好:真誠的感謝您選擇張家界職工休養所武陵源賓館作為您旅途中的落腳點,感謝您抽出寶貴時間給我們全5星好評,,能幫助到您為您排憂解難是我應該做的也是很樂意而為之哦!“有朋自遠方來 不亦樂呼”!是您的到來給予了我們與您朝夕相處的機會,讓我們有幸能為這樣美好的您在張家界之行虔誠服務,並且得到您如此大的肯定,真是太棒了,很感動哩!!!賓館的位置得天獨厚,庭院式的建築風格別具匠心,和我們用心,細心 貼心的服務,讓每一位賓客能在這裏感受到如住家般的温馨。為高品味的客官您提供最好最滿意的入住體驗也是我們一直追尋的目標。再次感謝您選擇入住武陵源賓館。歡迎您常回來看看。祝您身體健康,閨家幸福!的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Standard Double Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 25, 2025
The hotel is located right next to the east gate of the forest park, making it very convenient to get to the park. It has multiple buildings situated in a Chinese garden setting, so if you want to escape from the generic type of hotels, this is for you.
We felt very welcomed here. One of the host, 袁晓晓,was extremely helpful. She helped us with luggages, and offered several discount tickets plans to the Zhangjiajie park.
Would stay here again if visiting Wulingyuan next time.
Response from Property: 尊敬的賓客:您好!十分感謝您給予酒店的五分好評並分享您的美圖,金獎銀獎,不如您的誇獎;金盃銀盃,不如您的口碑。張家界武陵源賓館屬於湖南省總工會直營企業,自2020年營業以來專屬接待全國各地的工會朋友和廣大的旅客朋友們。賓館毗張家界武陵源核心景區東門,步行過去3分鐘內即可到達,酒店內樹茂竹秀、綠坪如茵、禪鳴蟲唱,室內舒適衞生,窗外秀色可餐,酒店還有豐盛的自助早餐供您挑選,美好的一天從早餐開始哦!感謝您對曉曉的讚賞,再多的溢美之詞,都比不過您的真心評價。武陵源賓館一直努力為旅客打造舒適的度假體驗,希望我們能為您的假期增添喜悦和感動。酒店期待您的再次入住!
Guest User
Standard Double Room
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 15, 2025
My stay at Wulingyuan hotel exceeded my expectations on all aspects. The staff was very polite and helpful in every part of the hotel. The facilities were top notch and the location is perfect for the touristy activities in Zhangjiajie. Overall it was an amazing experience and I would book the same hotel if I come back.
There is a grocery store right outside the hotel as well.
6/7
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. When I saw the comment you left, it was as if I received a warm letter from afar in this noisy world. You said that the service of our hotel made you feel caring. At that moment, I felt that the efforts of all my colleagues were meaningful. You praised the cleanliness and comfort of the room, which made you feel like home. This is a great honor for us. We have been working hard to make travelers who are busy outside find a safe harbor in a strange city. Just like the bright lights at night, although weak, they can illuminate your way forward; our hotel, although not big, also wants to be a warm support when you are tired. Thank you again for coming, and look forward to meeting you again in the future and going on a wonderful journey together. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey!
CorvinK
Standard Double Room
Stayed in Jan 2025
Couple
18 review
10/10
Outstanding
Posted on Feb 25, 2025
Free local breakfast❤️ stay
5 minutes walk to Wulingyuan East Gate + ticket +entrance . Between
Zhangjiajie Canyon Glass Bridge 25km to the north-east
Tianmen Cable Way - 40km to the south
Response from Property: Dear guest: Hello! Thank you for your affirmation of us, in order to provide you with more meticulous and thoughtful service experience, satisfaction is only a starting point, no end, we will use sincere, sincere, heart, love to serve every guest. Zhangjiajie strange landform, has Taishan male, Huashan risk, Huangshan change, Guilin beautiful. The guest rooms are cozy and equipped with free high-speed wifi, making them the perfect choice for your trip. The retro Chinese courtyard style, highlighting traditional Chinese characteristics, cleverly combined with the green mountains and green water in the background, presenting unparalleled visual effects, there is a large free parking lot and gym for guests to use free of charge, buffet breakfast variety, delicious, there will be a packing box! Simple words, no gorgeous decoration, but full of moving, grateful to meet, Wulingyuan hotel with you often accompany, you remember to come often!
YukHoW
Deluxe Room - Double Occupancy, Garden-View
Stayed in Jan 2025
Family
1 review
9.0/10
Great
Posted on Feb 23, 2025
Great stay overall! The hotel is clean, comfortable, and within walking distance to the East Gate, making it super convenient for exploring the National Park. Staff were friendly, though it was surprising that a hotel in such a touristy area had very limited English-speaking staff. The only downside was breakfast—too few choices and repetitive. Still, a good choice for the location and comfort!
Response from Property: Dear guest, hello! On the road, there is always unexpected warmth, here, satisfaction is only expected, moved and surprise is the direction that has been pursued. Thank you for your comments, we hope to always be with you! Due to the low occupancy rate of the hotel in the off-season, we have arranged some staff on duty. We are deeply sorry for the inconvenience caused to you! Zhangjiajie Wulingyuan Hotel belongs to the Hunan Federation of Trade unions directly operated institutions, official certification, absolutely guaranteed, the hotel covers a wide area, adjacent to Zhangjiajie Wulingyuan core scenic area east gate, walk the past 3 minutes to arrive, retro Chinese garden architecture style, pavilions, willow bamboo, unique characteristics. The back of the hotel is close to the Nine street ten Yuan snack street, in the evening, you can also walk to enjoy all kinds of snacks. Thank you for your appreciation of the hotel, I am very happy to bring you a wonderful experience, our encounter was wonderful, and I hope it will continue!
Palani Senthil
Standard Double Room
Stayed in Jun 2025
Couple
6 review
10/10
Outstanding
Posted on Aug 1, 2025
Dream stay, near the dream location of Wulingyuan. Just close enough are Xianxi and a lot of cool streets.
Guest User
Standard Double Room
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 11, 2025
Really big room, with soft carpet. Soft and comfortable beds, very comfortable arm chair. Big window. Very clean and cozy. Breakfasts are varied. You can choose Chinese or European cuisine.
Response from Property: 尊敬的賓客:您好!十分感謝您給予酒店的五分好評,金獎銀獎,不如您的誇獎;金盃銀盃,不如您的口碑。張家界武陵源賓館距世界自然遺產武陵源核心景區東門僅百步之遙,門口路邊就是車公交停靠站,出門坐車十分方便,傍晚時分,您也可以步行到附近的景點:如溪步街、魅力湘西、寶峯湖等。周邊特色美食獨具風味,您還可以品嚐酒店具有土家風味的中式菜品,大快朵頤。酒店復古簡約的風格、温馨體貼的服務向賓客展示酒店獨特的魅力,一起美好的祝願從相遇武陵源賓館開始,祝您心情愉快,闔家幸福!
Ellis Clint M
Standard Double Room
Stayed in Apr 2025
Solo traveler
6 review
9.0/10
Great
Posted on Jun 1, 2025
My stay here was without issue. The staff were pleasant & assisted with anything i needed. The room was spacous & the hotel was a 5 minute walk from the East gate entrance to Zhangjiajie national forest park. My only issue was the bed & the furniture was dated(wooden chairs, no cushioning. The matresses were hard & i could feel the springs, so it made sleeping a bit unconfortable.
The free breakfast had nice variety & was tasty. There are also vendors & placez to eat in walking distance.
Response from Property: 尊貴的賓客:您好!感謝您花寶貴的時間給我們點評,您的好評對我們來説就是一種動力,就像春風一樣,代表着春天的到來!您的滿意就是我們的追求。張家界武陵源賓館地理位置得天獨厚,交通便利,距武陵源核心景區東門門票站僅50米距離,步行即可到達景區門口,是一家集餐飲、客房、會議、娛樂於一體的園林式賓館。傍晚十分還可以可散步到魅力湘西、溪步街、寶峯湖等景點,感受土家阿哥阿妹純樸的鄉土文化風情,賓館獨特的中式園林風格,使賓客在繁華鬧市之中亦可拋卻瑣事煩擾、享受悠然清凈,這裡會是您最温馨最私密最獨特的度假選擇之一。非常感謝您選擇入住我們酒店並給予我們酒店同事小張的讚賞,有您的鼓勵我們會做的更好,憧憬您的下次光臨
BOON KIEN ANG
Standard Double Room
Stayed in Apr 2025
Family
3 review
9.5/10
Amazing
Posted on May 13, 2025
Conveniently located , breakfast are average but services are good . Will stay again if visiting here .
Response from Property: 尊敬的賓客:您好! 感謝您下榻張家界武陵源賓館!謝謝您抽出寶貴的時間給我們滿分鼓勵。我們真的是非常感動!此次與您不期而遇,感謝這份緣分,我們會倍加珍惜。,武陵源賓館所屬湖南省總工會直營企業,自2020年總工會收回自營業來,專屬接待全國各地的工會朋友和廣大旅客朋友們。張家界武陵源賓館是一個富有年輕活力的酒店,以復古簡約的風格、温馨體貼的服務像賓客展示酒店的獨特魅力。位於張家界武陵源核心景區東門僅50米距離,地理位置優越,交通便利。酒店全天開放,有自助早餐及各類具有土家風味的中式菜品供您挑選。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!祝您身體健康,幸福美滿
AJ112672
Standard Double Room
Stayed in Feb 2025
Solo traveler
4 review
9.0/10
Great
Posted on Apr 1, 2025
The room I had was amazing, and the view was fabulous. As I was facing the airport and had some great sunset 🌇
Was stuck in a pinch, and I had to book a hotel at the last minute, and this is affordable with great service.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。當我看到您留下的這段評論時,就彷彿在這喧囂塵世中,收到了一封來自遠方的温暖書信。 您説我們酒店的服務讓您感到貼心,那一刻,我感到所有同事們的付出都有了意義 您稱讚房間的整潔與舒適,讓您有了家一般的感受。這對於我們而言,是莫大的榮幸。我們一直努力,就是想讓奔波在外的旅人,能在陌生的城市裡,找到一處安心的港灣。 就像那夜晚的明燈,雖微弱,卻能照亮您前行的路;我們的酒店,雖不大,卻也想成為您疲 意時温暖的依靠。 再次感謝您的到來,期待着與您在未來的日子裏再次相遇,共赴一場美好的旅途。 再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Standard Double Room
Stayed in Feb 2025
Couple
9 review
10/10
Outstanding
Posted on Jun 6, 2025
Highly recommend this resort style hotel but at value price. Clean and spacious room. Good buffet breakfast with enough choice to find something for most tastes. Even better is the 5 min walk to the east gate of the park.
Response from Property: 尊貴的賓客:您好!感謝您花寶貴的時間給我們點評,您的好評對我們來説就是一種動力,就像春風一樣,代表着春天的到來!您的滿意就是我們的追求。張家界武陵源賓館地理位置得天獨厚,交通便利,距武陵源核心景區東門門票站僅50米距離,步行即可到達景區門口,是一家集餐飲、客房、會議、娛樂於一體的園林式賓館。傍晚十分還可以可散步到魅力湘西、溪步街、寶峯湖等景點,感受土家阿哥阿妹純樸的鄉土文化風情,賓館獨特的中式園林風格,使賓客在繁華鬧市之中亦可拋卻瑣事煩擾、享受悠然清凈,這裡會是您最温馨最私密最獨特的度假選擇之一。非常感謝您選擇入住我們酒店並給予我們酒店同事小張的讚賞,有您的鼓勵我們會做的更好,憧憬您的下次光臨
eddy lei
Standard Double Room
Stayed in Mar 2025
Couple
7 review
9.5/10
Amazing
Posted on May 2, 2025
the hotel is clean, close to all attractions. the service is excellent
Response from Property: 敬的賓客您好:真誠的感謝您選擇張家界職工休養所武陵源賓館作為您旅途中的落腳點,感謝您抽出寶貴時間給我們全5星好評,,能幫助到您為您排憂解難是我應該做的也是很樂意而為之哦!“有朋自遠方來 不亦樂呼”!是您的到來給予了我們與您朝夕相處的機會,讓我們有幸能為這樣美好的您在張家界之行虔誠服務,並且得到您如此大的肯定,真是太棒了,很感動哩!!!賓館的位置得天獨厚,庭院式的建築風格別具匠心,和我們用心,細心 貼心的服務,讓每一位賓客能在這裏感受到如住家般的温馨。為高品味的客官您提供最好最滿意的入住體驗也是我們一直追尋的目標。再次感謝您選擇入住武陵源賓館。歡迎您常回來看看。祝您身體健康,閨家幸福!的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Raja
Standard Double Room
Stayed in Aug 2024
Couple
7 review
9.5/10
Amazing
Posted on Oct 6, 2024
Stayed 3nights, overall enjoyed the stay. Hotel is clean and the buffet breakfast is delicious.
Nearby wulingyuan main gate and night market is just behind the hotel around 10 -15 mins walking distance, located at the intersection of Toufeng RD and Jundi RD.
A very small town but it's enough. Will stay again in this hotel.
Response from Property: 尊敬的賓客:您好!十分感謝您給予酒店的五分好評,金獎銀獎,不如您的誇獎;金盃銀盃,不如您的口碑。張家界武陵源賓館距世界自然遺產武陵源核心景區東門僅百步之遙,門口路邊就是車公交停靠站,出門坐車十分方便,傍晚時分,您也可以步行到附近的景點:如溪步街、魅力湘西、寶峯湖等。周邊特色美食獨具風味,您還可以品嚐酒店具有土家風味的中式菜品,大快朵頤。酒店復古簡約的風格、温馨體貼的服務向賓客展示酒店獨特的魅力,一切美好的祝願從相遇武陵源賓館開始,祝您生活愉快,闔家幸福!
Kah Hieng
Standard Double Room
Stayed in Aug 2024
Solo traveler
6 review
8.0/10
Very Good
Posted on Dec 3, 2024
Very close to the Wulinyuan entrance. Great for coming and going as I did over the 3 days, into the park.
As a government-related entity, it has a huge compund. A big dimly lit.
Breakfast is local fare, ok.
Response from Property: 哇塞,看到您的好評,我彷彿聽見了幸福花開的聲音! 這感覺就像突然中了大獎,心裏美滋滋的。感謝您讓我們國營酒店增添了 無限光彩,期待您常回家看看~非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Paulo
Standard Double Room
Stayed in Apr 2025
Solo traveler
10 review
9.5/10
Amazing
Posted on Jun 2, 2025
Close to the entrance to the park.
Response from Property: 一座城,兩個人,一段美好的回憶!感謝緣分能在武陵源賓館遇到您,感謝您的選擇和認可,也感謝您的分享,我們全體員工因為您的5星好評而備受感激和鼓舞,我們始終相信好的服務和口碑一定是從您這裏傳播出去的,能為您提供滿意的入住體驗也是我們的榮幸。小賓相信一分耕耘一分收穫,唯有默默付出和實實在在為客人做事才能贏得您們的掌聲和喜愛。賓館坐落於武陵源核心景區東大門口50米處,優雅復古的庭園風修建,園內環境清晰而寧靜,自然,健康。我們有清新舒適的園林環境,雅緻開放的大自然空間,真誠有愛的虔誠服務。在這裏休息 充電,您能得到身心的放鬆和愉悦的體驗,讓您可以完全拋開工作或生活中的煩惱與疲憊。賓館前面是温婉如玉的索溪河,周邊餐飲雲集,還有公交車站和的士站點,出行都非常方便。還可步行至附近的景點:如溪步街,魅力湘西,寶峯湖等。歡迎您再次光臨武陵源賓館,祝您:生活愉快!家庭幸福!