Zhangjiajie Wangyun Juzhusu (National Forest Park Sign Store)

We would give this 1000 stars if we could! The rooms were gorgeous and luxurious, the view was spectacular, and the staff were absolutely incredible. Tan Jin in particular went above and beyond anything one could expect from a hotel. She arranged transport from the train station to the hotel and back, she upgraded our room for free when she heard we were on our honeymoon, she constantly offered water and rice wine, she booked our trips to the Grand Canyon, the Zhang jia Jie dance show, the Zhang Jia Jie National Park, Tianmen mountain and more, AND THEN she would sit down with us and personally design a walking route through all these tourist attractions that was specific to our tastes. She helped us find secret back paths to help us avoid crowds and catch specific events that were only happening during the night. No language barrier or special request was too much for her. For example, she let us know we could drop off our luggage at the luggage holding service at the entrance to Tianmen mountain. The staff there wanted us to pick it up at 7:00, meaning we would miss the light show. When Tan Jin heard this, she said, "No way. Let me call them right now, " and five minutes later, we could pick them up at 8:30... and did I mention we were only staying with the hotel for 1 night? She was still assisting us for free TWO DAYS after we checked out. Whoever is in charge of the hotel PLEASE GIVE HER A RAISE!! We will be recommending this hotel to absolutely everyone visiting China. It should be a tourist destination in and of itself.

We stayed for 2 nights at Wangyunju. Very clean room and powerful Air conditioning. After a full day hiking and walking, a cool room is what you need. Location is great, close to the east gate of forest park and right across the street is Mei Li Xiang Xi. There are many restaurants and shops nearby as well. Breakfast at hotel is great too especially the spicy version rice noodle. Owner and all the staff members are super friendly and helpful. Feifei, our assistant, spent time with us to customize our travel plans for forest park and Tian Men Shan. Zhangjiajie is beyond beautiful but without Feifei and wangyunju, I don’t think everything could turn out to be this smooth.

We cannot understate how wonderful of an experience we had at this hotel. To begin with, the room that we were given was practically spotless and well laid-out; on top of that, it came equipped with voice-control features which could turn off the lights, close the curtains, or adjust the air-conditioning at our convenience. Throughout our 4-day stay, we did not experience any major inconveniences whatsoever - the room was comfortable, cozy, and a relief to be in after a long day of scaling hundreds, if not thousands of steps. However, the main highlight which brought our stay to another level was the hospitality. The warmth and kindness of the staff made us feel like we were truly at home, to the point where we extended our stay by a day. They had an undeniably incredible knowledge of the weather conditions and routes in the major tourist attractions around the town. Not only did they help us work out the confusing routing around the attractions, especially when landslides blocked key roads, but even helped us book the tickets, checking in on us via text message. When we would arrive back to the hotel, we would occasionally hear a knock on our door - it would be a staff member giving us complementary spreads of grapes and plums. In particular, Li Yen was extremely helpful and hospitable throughout our entire stay, always there as a way to seek clarification and support for planning our activities. Overall, while the hotel room was comfortable and pleasant, it was the service, conviviality, and altruism of the staff that elevated this experience from a 5/5 to a 6/5. If given the opportunity, we would certainly return to this hotel.