Qinghe Jinjiang International Hotel

Qinghe Jinjiang International Hotel Reviews

Qinghe Jinjiang International Hotel

No.1 Jundi Road, Wulingyuan District, Zhangjiajie, Hunan, 427400, ChinaView Hotel Details
Qinghe Jinjiang International Hotel
Qinghe Jinjiang International HotelQinghe Jinjiang International HotelQinghe Jinjiang International Hotel
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Qinghe Jinjiang International Hotel Guest Reviews

4.4/5
305 review
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(305)
Positive reviews(290)
Reviews with photos/video(55)
Friendly front desk staff(24)
Convenient parking(21)
Close to scenic area(21)
Quiet & comfortable(17)
Large rooms(15)
Would stay again(11)
Strange smell in room(11)
Tasty food(10)
Negative reviews(15)
Piper On The Road
Superior Room (2 beds)
Stayed in Feb 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Apr 1, 2024
Conveniently located. They had a tour office at the hotel who helped us arrange a guide which was very helpful. Lots of variety for breakfast.
Response from Property: Dear guest, hello! Thank you for choosing to stay at Zhangjiajie Qinghe Jinjiang International Hotel and taking the time to share your wonderful accommodation experience! Our hotel is located in the core scenic area - Wulingyuan Scenic Area, adjacent to Tianzi Mountain, Baofeng Lake, Huanglong Cave and other scenic spots. The environment is elegant, the geographical location is quite superior, and the facilities and equipment are complete. The hotel attaches great importance to the service experience of guests. Your satisfaction is our driving force for progress. I wish you a happy life! Welcome to visit next time!
ALBLOOSHI
Superior View-seeing King Bed Room
Stayed in Apr 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on Jun 2, 2024
Excellent hotel. Big room with nice view of the mountains. Staff are very helpful. Limeted selection in the break fast. Close to the main road.
Response from Property: Dear friends: the warmest is not the Spring, but your satisfied smiling face; The most comfortable is not the Sun, but our blessings. Thank you for your remembering niceness of Qinghe jinjiang hotel, we hope you will leave the beautiful memories behind , bring a full blessing away. Hope we have a better meeting again in the future!
Guest User
Superior View-seeing King Bed Room
Stayed in Nov 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jan 19, 2024
Very high quality instalations and services, one of the best hotels in the Wulingyuan area.
Response from Property: Dear guest, Hello! Thank you for choosing to stay at Zhangjiajie Qinghe Jinjiang International Hotel! All the hotel staff are very happy to receive your approval! Not only do we have a strategic location and well-equipped facilities, we are also dedicated to providing high-quality and efficient services to all guests, making you feel like home! Thank you again for sharing your experience with us and we sincerely hope your next visit will be as enjoyable as the last one!
Guest User
Deluxe View-seeing King Bed Room
Stayed in Aug 2022
Family
4 review
2.7/5
Posted on Oct 2, 2022
Hotel not as listed. Very outdated. Most amenities were closed or not available.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Yulehao(Howard Yu)
Superior Room (2 beds)
Stayed in Sep 2024
Couples
5 review
1.0/5
Posted on Oct 7, 2024
On the first night, we found poisonous rove beetles in the room, which caused redness and swelling on our face and arms. We called the hotel at noon to ask them to disinfect the room. When we came back at night, we found four or five more insects in the room, one on the bed and the other on the lampshade. We then called the waiter to come up, and we cancelled our stay. (When checking in, we also heard feedback from other guests that we were too careless. Although there were sand windows on the windows, they were useless.) The hotel should disinfect the rooms and the greenery in the courtyard. The sand window holes are too large and should be made larger.)
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6/7
Response from Property: Dear guests: Hello! First of all, thank you very much for choosing to stay at Qinghe Jinjiang International Hotel. Since there are many mosquitoes in the mountainous areas during this period, I am sorry that your stay did not fully meet your expectations. Thank you very much for sharing your stay experience with us and providing us with your valuable comments and suggestions! We have made improvements in time. We failed to leave you with perfect memories this time. We look forward to making them up next time (give us a chance!) We are working hard and look forward to your witnessing! Wish you all the best!​
Guest User
Deluxe View-seeing King Bed Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 4, 2024
We originally booked two deluxe mountain view king-size rooms, but when we were still on the way on the 1st, the hotel helped us upgrade to the presidential suite, which had 2 bedrooms, 2 living rooms, a study, and 3 bathrooms. In the past, when my kids stayed in a hotel, they would always ask to go home at night, but this time they kept running around in the presidential room, which was very fun. The hotel service is also very good, and I can only say that the living experience is very good. PS: The hotel has a lot of breakfast varieties and is delicious
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Response from Property: Dear guest: Thank you for your concise and powerful evaluation! A smile can start a friendship; a look can shorten the distance between each other's hearts; a word can make people feel warmer. Thank you for remembering the goodness of Qinghe Jinjiang Hotel. I hope you will leave beautiful memories and leave with full blessings. We look forward to a better reunion in the future!
Guest User
Superior Room (2 beds)
Stayed in Aug 2024
Other
6 review
5.0/5
Outstanding
Posted on Sep 29, 2024
A super accommodation experience! Thanks to the hotel manager Zhang for upgrading us to the presidential suite. My parents were very happy and the welcome fruit was very fresh.
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Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望青和錦江會是您回憶裏最温馨最獨特的那個!祝您生活愉快!
rainshelly6
Superior Room (2 beds)
Stayed in Aug 2024
Family
8 review
4.5/5
Great
Posted on Sep 24, 2024
As an old five-star hotel, although the facilities are a bit old, the overall feeling is still good. It is spacious and bright, with a large balcony. In the morning, you can see the layers of mountains and clouds when doing morning exercises. The clothes drying rack is convenient for washing and drying clothes, and you don't have to worry about being rained on. The bed is quite large, and it is very comfortable for one person to sleep. The bathroom is equipped with a bathtub🛁. If you are tired of climbing, you can take a good bath, which is very refreshing. The room service is enthusiastic, and any needs will be responded to in time👍🏻! The hotel is located in Wulingyuan Scenic Area, about 15 minutes walk from the Wulingyuan landmark gate. There are all kinds of small shops along the way, which is very lively. It is also convenient to go to the Charming Xiangxi Theater, about 15 minutes walk. The hotel's business travel department provides free travel consulting services, as well as hand-painted scenic map, answers my questions one by one, and edits the scenic tour route, helps us book performance tickets, and makes our travel easier and more convenient. Thank you very much!
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Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city has a reason to be missed, every season has scenery that we can’t miss, and every hotel has their sweet and warm memories. I hope Qinghe Jinjiang will be the warmest and most unique one in your memory! I wish you a happy life!
Guoyaya81
Deluxe Tiwn Bed Room
Stayed in Jul 2024
Family
3 review
4.2/5
Very Good
Posted on Aug 18, 2024
The service of a five-star hotel is excellent, and they also provide breakfast for children. Especially Aunt Li Ping from the housekeeping department, she is very considerate and provided fruits and sweet water. She is very warm and thoughtful. The view outside the window is very good.
Original TextTranslated by Google
Response from Property: Dear guest, Hello! Thank you for choosing to stay at Zhangjiajie Qinghe Jinjiang International Hotel and taking the time to share your accommodation and travel experience with us. Our environment and services are loved by you. We look forward to your visit again! Wish you all the best!
lnicpl
Superior Room (2 beds)
Stayed in Jul 2024
Family
25 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The front desk staff was very friendly and helped upgrade the room. Mr. Xu from the concierge department was very thoughtful and took the initiative to drive us to the gate of the scenic spot. It was very commendable and I will definitely stay here again next time.
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Response from Property: Dear friends, we are honored that the people and things of Qinghe Jinjiang have left a deep impression on you. We would like to thank you deeply: thank you for your choice that allowed us to meet, know each other, and remember each other; thank you for your praise of Qinghe Jinjiang Hotel; thank you for sharing your happiness and beauty! We look forward to your visit again! You are welcome to come back and experience it again, and wish you a happy life!
Sichubenbo8579
Deluxe Suite
Stayed in Jul 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Aug 6, 2024
It was a very pleasant stay. The hotel lobby manager was very welcoming and upgraded us to a presidential suite for free, which was great!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! I wish you a happy life!​
Douchitudouzhengpaigu
Superior Room (2 beds)
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The hotel lobby is grand, the room is clean and large enough, the waiter is very friendly, there are welcome fruits, and the children are happy! It is very close to the east gate of the scenic area, a highly recommended hotel!
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Response from Property: Dear guests: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Deluxe View-seeing Twin Room
Stayed in Nov 2024
Family
9 review
4.0/5
Very Good
Posted on Dec 20, 2024
The hotel has a good location, convenient transportation, comfortable and sanitary rooms. The hotel's own travel department, housekeeper Nana, helped us book a private customized itinerary, which is very convenient. We don't have to make our own strategy, which is safer than going out. The most important thing is the tour guide Xiaofang, who is very patient and careful. She seriously asked us about the queue situation of the scenic spot in advance, so that we can travel in peak hours, reduce the waiting time, and make us comfortable and happy. The whole itinerary was very thoughtful for us, especially awesome. Worth recommending [strong]
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Response from Property: 尊敬的客人, 您好!感謝您選擇入住張家界青和錦江國際酒店,並花時間與我們分享您住宿和旅行體驗,我們的環境和服務得到您的喜愛。我們期待着您的再次光臨!祝您萬事如意!
Guest User
Superior Room (2 beds)
Stayed in May 2024
Solo travelers
17 review
4.6/5
Great
Posted on Jul 12, 2024
Very good in all aspects. Very close to the East Gate landmark gate. Note that the East Gate of Zhangjiajie is the main gate. The room is nice, there are no mosquitoes, and it is comfortable to live in. There are many types of breakfast, which is good overall~ Recommended
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Response from Property: 親愛的朋友,感謝您入住青和錦江國際酒店,未能得到您完美的評分是因為您相信我們可以做得更好!有了您的鼓勵,我們將更加努力,未來的日子期待我們更加美好的重逢!
jinweiyi581022
Deluxe Tiwn Bed Room
Stayed in Oct 2024
Other
3 review
5.0/5
Outstanding
Posted on Nov 7, 2024
The hotel service is quite standard, worthy of being a big brand. I especially want to praise Ms. Zhang, the manager at the hotel reception, who is very professional, greets guests with a smile, and communicates with guests in a gentle and gentle manner, which makes people feel comfortable. The hotel has a large number of foreign tourists every day, so there is no doubt about the management of the hotel. The self-service breakfast is also rich, and there are fitness and swimming. It is a pleasant experience. Thank you again, Manager Zhang.
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Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!