Fengqi Residence

Fengqi Residence Reviews

Fengqi Residence

惯坪旅游特色安置小区二期10栋103号, Yongding District, Zhangjiajie, Hunan, ChinaSee Hotel Details
Fengqi Residence
Fengqi ResidenceFengqi ResidenceFengqi Residence
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1 night

Guest Reviews

9.4/10
Outstanding
42 review
Verified reviews
Location9.2
Amenities9.2
Service9.6
Cleanliness9.7
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All reviews(42)
Positive reviews(42)
Reviews with photos/video(13)
Great service(24)
Offers pick-up/drop-offs(20)
Awesome rooms(17)
Convenient location(11)
Awesome amenities(6)
Great location(5)
Classy environment(4)
Quiet & comfortable(4)
NOFITA
Standard Double Room
Stayed in Oct 2024
Family
2 review
10/10
Outstanding
Posted on Dec 2, 2024
The hotel really clean, owner always kind and helpful. Took us to zhangjiajie train station for free. Thank you very much 🩷🩷🩷🩷🩷
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
GrainneODonohoe
Standard Queen Room
Stayed in Feb 2024
Couple
3 review
7.5/10
Posted on Mar 31, 2024
Location isn't fully developed and slightly hard to find, but the host was very nice and helpful. Clean modern room.
Response from Property: Thank you very much for choosing us. Maybe this is fate for you and us to have a beautiful encounter. In response to the problems you mentioned, we will definitely actively improve our software services and hardware equipment. Be fully prepared for our next meeting
Guest User
Deluxe Standard Room
Stayed in Nov 2023
Traveling with friends
6 review
10/10
Outstanding
Posted on Dec 7, 2023
The service provided by the owner is impeccable. He picked us up from train station, sent us to nearby restaurant for dinner, waited for us and sent us back to hotel. He also sent us to train station after we check out. The hotel is very new and located at almost wip area.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments.Thank you again for your affirmation of the hotel. We look forward to visiting again and
Guest User
Standard Double Room
Stayed in Jan 2024
Couple
3 review
10/10
Outstanding
Posted on Feb 25, 2024
When I booked this place, I saw that it was newly opened, so the decoration was very new in all aspects, so there was no need to worry about hygiene issues. The boss was also very enthusiastic! The pick-up and drop-off station was also very timely. The location was two or three minutes away from the West Station and very close to the 72 Qilou. It was also very convenient to get a taxi on the roadside at the door. It only took more than ten minutes to get to the city. I stayed in Zhangjiajie for 4 days and stayed at his house all the time. I forgot to take a photo of the room, but it was exactly the same as the picture on the Internet.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Stayed in Jan 2024
Other
10/10
Outstanding
Posted on Feb 19, 2024
Very good, the boss is very patient, picked up and dropped off at the station several times. The hotel is very clean and hygienic, and there are disposable toilet covers. I highly recommend everyone to stay here.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Standard Queen Room
Stayed in Jan 2024
Solo traveler
8 review
8.0/10
Very Good
Posted on Feb 15, 2024
The room is new, but the location is remote. The community is still under construction and Didi drivers can’t find it.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. We have a free pick-up and drop-off service. We are in the new development zone of the high-speed rail station, close to The city is only a few kilometers away. The hotel will have seasonal events in the near future and we look forward to your participation! We welcome you to stay again!
Cishengweixianghuaditou
Deluxe Standard Room
Stayed in Jan 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Feb 8, 2024
It should be a new store. The environment is very good. It is convenient to go to Zhangjiajie. There is no need to live in the city and there is nothing to wander around. As shown in the picture, you can take a taxi here and the benefits of Dayong Ancient Town are also close. It is highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Feb 2024
Couple
3 review
10/10
Outstanding
Posted on Mar 11, 2024
The room is clean and you can cook your own meals. It's pretty good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Feb 2024
Family
1 review
10/10
Outstanding
Posted on Mar 11, 2024
The room is quite comfortable. The key is the good service.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Liu-Lin
Standard Queen Room
Stayed in Nov 2023
Solo traveler
1 review
10/10
Outstanding
Posted on Jan 2, 2024
Overall it's pretty good, clean and hygienic. The boss picks you up and down from the high-speed rail station. His attitude is also good. Food nearby: Sanxiaguo, Room: The air conditioner doesn’t feel like the heating effect is very hot (I’m afraid of the cold, so I keep the air conditioner on)
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. The hotel will have seasonal events in the near future and we look forward to your participation! We welcome you to stay again!
Leoni
Standard Double Room
Stayed in Mar 2024
Traveling with friends
5 review
9.0/10
Great
Posted on Apr 6, 2024
Free service to the train station worked great. We were intercepted in the morning (6:15 am) and informed that we would get a free transfer.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Sizikeyi
Deluxe Queen Room
Stayed in Jul 2023
Couple
22 review
9.5/10
Amazing
Posted on Aug 27, 2023
It's very close to Zhangjiajie West Station, and the boss called to pick me up before I even got off the bus. The room is also quite big and very new. The convenience store and late night snack stalls are also quite close, which is more convenient. The boss also sent us there when we finally left. Good reviews.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Jul 2023
Couple
1 review
10/10
Outstanding
Posted on Aug 27, 2023
The house is very new, comfortable and comfortable. Important things are said three times! The bed is very good and the location is close to the high-speed rail station. The inn is responsible for pick-up and drop-off services, which is very considerate. I will come back to this store when I go to Zhangjiajie in the future!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Stayed in Jan 2024
Other
10/10
Outstanding
Posted on Feb 23, 2024
The room was very clean, the boss was very enthusiastic, the service of picking us up and dropping us off was very nice, planning the travel route for us, and the recommended hotel was also good, it was really great! The location is very close to Zhangjiajie West Station and not far from the 72-story building, it is really recommended! !
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Jan 2024
Family
1 review
6.5/10
Posted on Feb 16, 2024
The rooms are all new, but the cold water is not strong enough. Yes, the cold water is not hot. If two rooms use water at the same time, the cold water cannot keep up. I will burn myself to death in the middle of the shower.
Original TextTranslated by Google
Response from Property: Dear customer, we are very sorry to give you a bad experience, and thank you for your feedback. A few days ago, due to freezing rain, the main water pipe ruptured, and then a temporary water supply was connected. Now it has been solved. The problem caused to you I sincerely apologize for the inconvenience. I hope you can visit our inn again. I believe you will be satisfied.