Zhangjiajie Redwood Hotel

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Zhangjiajie Redwood Hotel
张家界红杉酒店(天门山索道店)
Guanliping Office Guanliping Residents' Committee Pengjiapu Placement Area Six Groups Benefit Supermarket Next to the Next Door, Yongding District, Zhangjiajie, Hunan, China
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Rooms (68)

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10/10
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Public Areas (9)

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8.2/10
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10/10
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Guest Reviews

8.8/10
50 review
Verified reviews
Location8.9
Amenities8.7
Service8.8
Cleanliness8.8
Aayaan
Guestroom (2 Beds) (Building A)
Stayed in Jul 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Aug 15, 2024
Trip was great , rooms and well as the location is best , everything is very near easy access to all places and the amount for room is cheap 
Response from Property: Thank you very much for your high evaluation of our hotel! We are sincerely glad to know that your journey is wonderful.
Guest User
Cloud Dream Deluxe Double Bed Room
Stayed in Jul 2023
Couple
6 review
10/10
Outstanding
Posted on Aug 21, 2023
Really close to tianmen cave, and a paragliding place, a lot of food places available, Wi-Fi and ac available, very spacious and clean!💃
Response from Property: Tankyou
Guest User
Cloud Dream Deluxe Double Bed Room
Stayed in Jun 2023
Solo traveler
4 review
6.0/10
Posted on Aug 5, 2023
Perfect location. U get ur money's worth. Basically get what u paid for. Not so bad though
Response from Property: Sorry, guest. The boss has limited knowledge, but I am very happy that you stayed with me. Your satisfaction is my greatest motivation. I look forward to seeing you again.
Guest User
Mediterranean-Style Room (2 Beds) (Building B)
Stayed in Jun 2023
Traveling with friends
6 review
10/10
Outstanding
Posted on Jul 31, 2023
The room is decorated like a princess room. The boss is very nice. He picked us up at the high-speed rail station and we could have free breakfast. I forgot to take a photo of the room. Let’s take a picture of the scenery instead.
Original TextTranslated by Google
Response from Property: Thank you for your support and love for our store! We look forward to providing you with better service next time! I wish you a happy life and happiness every day!
Guest User
Comfy Family Friendly Room (Building B)
Stayed in Jun 2023
Family
1 review
10/10
Outstanding
Posted on Jul 20, 2023
The hotel is very good. The lobby is decorated in a very comfortable style, like a tea bar. The service attitude is very good. There is a place to drink tea when you enter the door. There is a faint scent of tea after entering the hotel. It is very comfortable, clean, hygienic and ventilated. , especially the front desk service is very considerate. Very satisfied, clean and spotless, the room is very peaceful to live in!
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your stay. We would like to express our gratitude again for your positive comments. We look forward to seeing you again. I wish you a happy journey!
Guest User
Cloud Dream Deluxe Double Bed Room
Stayed in May 2023
Couple
1 review
10/10
Outstanding
Posted on Jun 21, 2023
The location is good, close to the scenic spot, the service is good, the hygiene is good, the room facilities are very complete, and free disposable toiletries are provided. The boss lady is very enthusiastic. The hotel provides free breakfast and free parking. I strongly recommend this hotel
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6/9
Response from Property: Thank you for your comments. Your peace of mind in living and playing is our greatest motivation. I wish you a happy life.
M.Elisabeth
Guestroom - Triple Occupancy (Building A)
Stayed in Sep 2024
Traveling with friends
5 review
5.0/10
Posted on Oct 8, 2024
El lugar cumple su función básica que es tener un baño y dormír. Las imágenes son casi idéntico, un poco más viejo. En recepción no entienden Inglés pero con un traductor no tuvimos problemas. Lo malo: la puesta del baño de nuestra habitación desde dentro no podías volverla a abrir. El ruido de la calle se escuchaba mucho y también los aviones.
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Response from Property: Dear guest, thank you very much for your recognition of our service. We are very pleased that although the reception staff do not understand English, with the help of translators, you can travel smoothly. Regarding the issue of street noise and aircraft noise, we are deeply sorry. We will actively communicate and coordinate with relevant departments and take measures as much as possible to reduce the impact of surrounding noise on you and create a more comfortable and quiet environment for you. Looking forward to your next visit, we will definitely strive to do better.
Guest User
Guestroom (2 Beds) (Building A)
Stayed in Aug 2024
Solo traveler
1 review
9.5/10
Amazing
Posted on Sep 28, 2024
這是一家讓人流連忘返的酒店,剛開定的雙人床:,最後我又換了單間:打開房間的一刻,哇塞好漂亮,每一細節都讓我感到驚喜,從精美的裝飾到舒適的房間再到熱情的服務讓我感覺到酒店老闆娘與管家的用心付出。房間乾淨整潔,沒有任何異味,交通也十分便利。離天山景超近道衹步行衹有幾分鐘,老闆娘還非常熱情的幫助我們定張家界各大景區門票。比我們在網上定要優惠很多。。地理位置都非常方便,特別是他們家的床上布草睡着真舒服,房間裏的洗漱用品具全免費,瓶裝水免費。這個價格能住上這麼好的酒店真值。這次旅行值了強烈推薦這家,下次還要住紅杉酒店,老闆娘説下沒再住優惠,棒棒的。非常開❤️。
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Response from Property: 親愛的客人,看到您如此滿意我們紅杉酒店,我們真的超級開心😀!您的每一句稱讚都是我們前進的動力。非常感謝您對房間細節、服務以及地理位置等方面的認可🥰。期待您的下次光臨,一定會給您更優惠更貼心的體驗哦😘,再次感謝您的支持與喜愛💖!
LAI SIEW
Guestroom (2 Beds) (Building A)
Stayed in May 2024
Couple
8 review
10/10
Outstanding
Posted on Jul 17, 2024
去張家界第一件最幸運的事就是訂了這家酒店。因為是臨時計劃的自助遊,我發現外國人在張家界自助遊沒那麼簡單,需要很多提早預訂門票和計劃。 幸好遇上這家酒店的小覃(小琴),幫我預訂了很多門票(價格相比網上更便宜),免費幫我安排行程,我也與她報名了2天1夜武陵源國家森林公園遊。就這樣解決了我70%頭疼的計劃,期間她也不厭其煩地提醒我行程及回答我疑慮,這算是我住這家酒店的意外收貨! 酒店房間挺大間的,床很大,乾淨,很舒服,很好睡,每天有提供2瓶水及打掃更換毛巾等,我們在這裏住了好幾天。因為地點很方便,靠近天門山索道,也靠近中心汽車站,方便去各個景區。周圍有許多餐館,小吃及便利商店,每天無需煩惱去哪裡吃早餐,一出門口就有啦。 真心感謝小覃為我們的安排及服務,離開時才匆忙忘記要一起合照!也許下一次?? :) 備註:trip這裏的電話號碼無法加上酒店的微信,我是自己上百度才找到小琴的微信(***********)希望酒店注意一下這一點。也希望能幫助到下一個旅客。
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Response from Property: 非常感謝您對我們酒店評價與讚美,你們鼓勵就是我們前進的動力,我們會爭取做到更好讓更多的住客滿懷期待的走進我們酒店,給大家周到的服務,營造舒適的入住壞境,也在此非常感謝您對小覃的信任與支持,對於您反饋的trip上的電話號碼無法加上酒店的微信感到抱歉,下次我們定會注意
Cecezh
Guestroom (2 Beds) (Building A)
Stayed in Jun 2024
Solo traveler
20 review
10/10
Outstanding
Posted on Aug 24, 2024
Très proche de la gare. La chambre est grande et propre, je recommande 👍
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Response from Property: Thank you very much for your excellent review of our hotel! We are deeply honored to know that you had a pleasant experience during your stay. Thank you again for your recommendation. We are looking forward to your next visit and will continue to provide you with high-quality service.