Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.1
Service9.1
Cleanliness9.2
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All reviews(760)
Positive reviews(727)
Reviews with photos/video(78)
Classy environment(41)
Friendly front desk staff(40)
Convenient parking(35)
Large rooms(31)
Delicious breakfast(28)
Easy to get around(24)
Many amenities(19)
Stayed multiple times(5)
Negative reviews(33)
TravellerBob
Special Offer Room With Zero-Pressure Mattress
Stayed in Dec 2024
Couples
38 review
10.0/10
Outstanding
Posted on Jan 31, 2025
Spent a very peaceful night due to a layover. The hotel is a 5 minute drive away from the train station. The room was clean and comfortable. We had quite a late check-in, and that was no issue. The staff was very friendly and accommodating. Points for improvement: the water pressure in the shower was very weak, and there were tea bags missing. Apart from these two minor details, I would recommend.
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at InterContinental Hotel and for your comments on our hotel. We have been working hard to provide good service. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain and strive to make every guest feel at home. You mentioned the water pressure and tea bag problems. We will replace the shower head and adjust the water pressure in time. We attach great importance to the opinions and suggestions of guests. We will further improve and improve our facilities and services. Thank you very much for your feedback. InterContinental is here, sincerely looking forward to your visit again, and wish you a happy life!
Alberto
Special Offer Room With Zero-Pressure Mattress
Stayed in Jun 2024
Travel with friends
23 review
8.5/10
Very Good
Posted on Jul 8, 2024
Everything it was ok. Also the breakfast, the receptionist was very kind with us and help us a lot…
Response from Property: 非常感謝您對我們酒店的好評,您的滿意是我們最大的追求,我們將繼續致力提供優質的服務和舒適的住宿體驗,感謝您給予我們的支持和信任,期待您的再次光臨。
Guest User
Exquisite Standard Room With Zero-Pressure Mattress
Stayed in May 2024
Couples
1 review
10.0/10
Outstanding
Posted on Jun 24, 2024
Everything was very good. Opposite of the hotel is a huge new and very nice park. Nice loxal restaurants are also just one minute away.
Response from Property: 感謝尊敬的外賓給我們五星好評,酒店門口的漂亮公園您給予了非常高的評價,也對我們的服務非常認可,讓我們心情美麗,幹勁更足,期待您的再次光臨,祝您中國之旅順心開心!
Guest User
Exquisite Standard Room With Zero-Pressure Mattress
Stayed in Apr 2024
Couples
59 review
9.0/10
Great
Posted on May 25, 2024
Possibly the only accommodation in town that can host foreigners
Helpful front desk staff who let us store our bikes inside! Thank you
Response from Property: 謝謝您細心又暖心的點評,讓您滿意,我們是認真的~~也感恩您一路的陪伴,一路的支持,希望您以後可以將洲際當做您出門在外的第二個家,您所有的讚譽都是我們進步的動力,我們也將堅定不移地以更加用心貼心的服務,讓更多的家人知道我們,非常期待您的再次光臨和體驗呢!
Anonymous User
Exquisite Standard Room With Zero-Pressure Mattress
Stayed in Apr 2025
Family
42 review
10.0/10
Outstanding
Posted on May 20, 2025
The front desk service attitude is very high, and they serve with a smile throughout the whole process! There is free parking space, which is very convenient for travel! The room is clean and tidy without any odor! The sleep is very comfortable! Disposable toiletries are fully equipped!
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!衷心感謝您選擇入住我們酒店,並用心分享這份細緻的好評!得知您對前台服務的熱情周到、便捷的免費停車及整潔舒適的入住體驗感到滿意,我們倍感鼓舞🌞。您的認可正是我們不斷精進的動力,微笑服務、安心住宿與貼心細節始終是我們對客人的承諾。團隊夥伴們將再接再厲,為每位賓客創造更温暖的旅居體驗。期待您再次回家,祝您生活愉快,期待下次再見!✨
Guest User
Standard Double Room
Stayed in Apr 2025
Solo travelers
6 review
10.0/10
Outstanding
Posted on May 16, 2025
The room is spacious, well-equipped, and the service is warm and thoughtful. The restaurant is large, beautifully decorated, and has a wide variety of food. Opposite is Yuze Lake Park, which is suitable for playing and sports. It is also close to the train station and has convenient transportation.
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!衷心感謝您選擇入住我們酒店並分享如此細緻的入住體驗!得知您對交通位置、周邊環境及房間設施感到滿意,我們倍感榮幸。玉澤湖公園的綠意與寧靜是我們引以為傲的天然優勢,而寬敞舒適的客房與齊全設備,正是為了讓每一位客人賓至如歸。早餐和洗衣服務能為您增添便利,更是我們的追求。期待您的再次光臨,我們將繼續以貼心服務為您創造更多美好回憶!祝旅途順意!
Guest User
Deluxe Standard Room With Zero-Pressure Mattress
Stayed in Apr 2025
Family
137 review
10.0/10
Outstanding
Posted on May 9, 2025
Yumen City is the hometown of Iron Man Wang Jinxi. The city has a neat layout and wide roads. Yumen InterContinental Hotel is located in the center of Yumen City, opposite Yuze Lake Park. The hotel has convenient parking and transportation. All services are in place and the breakfast is rich.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇玉門洲際大酒店並分享如此用心的評價!作為鐵人故鄉的窗口,我們始終以王進喜的“鐵人精神”為指引,致力為賓客提供整潔舒適的環境與熱情周到的服務。酒店坐落市中心玉澤湖畔,交通便利的同時也為您保留了一份鬧中取靜的愜意。您對早餐與服務的認可讓我們倍感榮幸,期待下次再為您呈現“石油搖籃”的地道風情與家的温暖!祝旅途順遂!
jean88.
Deluxe Standard Room With Zero-Pressure Mattress
Stayed in Apr 2025
Family
14 review
8.5/10
Very Good
Posted on May 2, 2025
The overall price-performance ratio is high.
However, the bedding in the room has a musty smell.
The bath towels are old.
Breakfast needs to be purchased separately, which is not expensive, but considering the breakfast in the nearby city a few days ago, I feel uncomfortable with it and did not choose it.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您對我們酒店性價比的認可!非常抱歉房間床品和毛巾未能達到您的期望,我們已安排全面檢查並更換老舊物品,確保衞生舒適。關於早餐,我們理解各地口味差異,未來會豐富品種選擇,讓您有更好的體驗。期待您的再次光臨,我們將以更優質的服務回報您的支持!祝旅途愉快!
Guest User
Deluxe Queen Room
Stayed in Feb 2025
Family
15 review
10.0/10
Outstanding
Posted on Mar 22, 2025
Maybe it's the off-season now, the price is very affordable, especially the environment is good, the service of the staff is also good, this is the best hotel among the hotels I stayed in during this trip
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您的五星好評!我們一直致力於為每位客人提供舒適的環境和貼心的服務,您的滿意是我們最大的動力。淡季優惠力度大,正是體驗高品質住宿的最佳時機!期待您的再次光臨,也歡迎更多朋友來感受我們的用心與熱情,相信您一定會愛上這裏!
Guest User
Parent-child Room (With View)
Stayed in Jan 2025
Other
1 review
6.5/10
Posted on Feb 11, 2025
There was a toothpick on the floor of the room. I was wearing the hotel's disposable slippers and the toothpick pierced my foot, causing bleeding. I contacted the hotel and asked them to pay attention to hotel hygiene in the future. I still feel pain in my foot.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and taking the time to share your stay experience here. We are very sorry that this stay did not meet your expectations. In response to the questions you raised, the hotel will strengthen the hygiene service training of floor staff to avoid such incidents from happening again. I apologize to you again. We are very guilty for such an incident. We will definitely strictly control hygiene to prevent such incidents from happening again. We ultimately pursue creating a perfect stay experience for guests and sincerely invite you to come again!!!
Kongwuyoulidehanzi
Deluxe Standard Room With Zero-Pressure Mattress
Stayed in Dec 2024
Family
46 review
10.0/10
Outstanding
Posted on Feb 4, 2025
This stay experience is simply amazing, I must share it with you!
From the moment I stepped into the hotel, the warm and thoughtful service made me feel more favorable. The front desk checked in quickly and helped to upgrade the room type. The room is warm and comfortable, the bedding is soft, and you can sleep well all night. There is floor heating, and the room is warm. The location is also very convenient, and the surrounding food and attractions are close. Next time I come here, I will choose this one again!
The service of this hotel is impeccable! When checking in, the staff enthusiastically guided and helped recommend local fun places. The room is clean and tidy, the small details are handled very well, and the aromatherapy smells super good. Staying here is as comfortable as at home, highly recommended!
I have to praise this treasure hotel! The location is excellent and travel is convenient. The hotel environment is elegant and the decoration is very tasteful. The room facilities are complete, the smart device is super easy to use, and the curtains and lights are controlled with one button. The service staff is friendly and responsive. The buffet breakfast is rich and varied, and the ingredients are fresh. The overall experience is great, full score recommendation!
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!首先感謝您入住洲際酒店作為您的出行休憩港灣,同時,看到您細緻的入住點評,作為酒店一員,內心深感自豪和驕傲。每一段旅程,我們都會遇到一些難忘的事情,會遇見一些温暖的人,因為有他們,所以這一段旅程才會顯得與眾不同,很高興我們可以成為您旅途中的一員,為您的旅途增添些許温情。最後,祝您萬事勝意,身體健康!!!
Laojifulizaixian
Exquisite Standard Room With Zero-Pressure Mattress
Stayed in Oct 2024
Travel with friends
67 review
10.0/10
Outstanding
Posted on Nov 7, 2024
The hotel is at a crossroads, very easy to find. The parking lot in front of the hotel and in the yard is very large, suitable for self-driving tours. The room is clean and tidy. The heating was on in early November, very hot, and I had a good sleep. The hotel's breakfast restaurant is very unique, with a bright starry sky, a big screen playing news, and the dishes are OK.
Original TextTranslated by Google
Response from Property: 感謝您的讚賞和好評!我們很高興您對我們的酒店整體印象表示滿意。我們會繼續努力改進細節,提供更多便捷的服務和高品質的設施,為您和其他客人帶來更好的體驗。再次感謝您的支持和鼓勵!
Yanqing678
Deluxe Standard Room With Zero-Pressure Mattress
Stayed in Sep 2024
Travel with friends
28 review
10.0/10
Outstanding
Posted on Oct 27, 2024
The hotel facilities are very good, the house is spacious and comfortable, especially the hotel is in a good location, there is a park at the door, the lake is very large, the hotel service is very considerate, and the breakfast is very rich
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again and sincerely look forward to your visit again!
Anonymous User
Standard Double Room
Stayed in Mar 2025
Business travelers
22 review
10.0/10
Outstanding
Posted on Apr 15, 2025
Very satisfied, the room is big and clean. There was construction next door at night, and I immediately changed my room after reporting it to the front desk. The breakfast was also very good, and it would be better if there was more meat. I will stay here again next time.
Original TextTranslated by Google
Response from Property: 感謝五星好評!❤️房間寬敞潔凈是標配,夜間換房處理讓您安睡最重要,早餐肉品已反饋後廚加量升級,期待下次見面時給您驚喜!
Yishengdelvxing
Deluxe Standard Room With Zero-Pressure Mattress
Stayed in Sep 2024
Business travelers
22 review
10.0/10
Outstanding
Posted on Oct 13, 2024
Good service, good environment, I will stay here again next time. And recommend it to good friends. It is next to the park, very comfortable for running, and you can also wash and dry clothes. In short, it is very good and worth recommending
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好! 感謝您入住洲際酒店並分享您的入住體驗。非常開心我們酒店的每一個環節都能夠得到您的認可,能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持致力讓每一位賓客享有賓至如歸的入住感受,期待您的再次光臨!祝您旅途愉快!