Starcity Hotel & Condotel Beachfront Nha Trang Reviews

Response from Property: Dear Valued Guest,Thank you so much for your wonderful review! We’re delighted to hear that you had a great stay at StarCity Nha Trang. It’s especially rewarding to know that our friendly staff, convenient beachfront location, and comfortable room helped make your visit relaxing and enjoyable.Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back on your next trip to Nha Trang!Have a beautiful day and thanks again for sharing!Best wishes, StarCity NhaTrang Hotel

Response from Property: Dear NBK,Thank you so much for your kind words. Your positive remarks about the ease of our convenient beachfront location, our great surroundings, spacious room with wonderful ocean view & friendly staffs are greatly appreciated. We would like to sincerely apologize for the negative experience you had during staying. We've taken immediate action with our teams to address these issues for improvement & guests experience.We'd love to have the opportunity in welcoming you back again in the near future.Have a beautiful day and thanks again for sharing!Best wishes, StarCity NhaTrang Hotel

Response from Property: Dear Valued Guest,Thank you very much for choosing our hotel and rewarding us with an awesome review. We’re sorry to hear of your less-than-satisfactory experience during your stay and hope you will accept our sincerest apologies. We appreciate your feedback, as it helps us identify areas for improvement.We'd love to have the opportunity in welcoming you back again in the near future.Have a beautiful day and thanks again for sharing!Best wishes, StarCity NhaTrang Hotel

Response from Property: Dear Yariv,Hearing that you perceived excellent value in your stay with us is wonderful. Your positive remarks about the convenient location, perfect room service & delicious food are greatly appreciated. We'd love to share another positive experience with you in the future!Have a beautiful day and thanks again for sharing!Best wishes, StarCity NhaTrang Hotel

Response from Property: Dear LalipatThank you very much for choosing our hotel and rewarding us with an awesome review. It is so pleasing to know that you really enjoyed all the aspects here and that you had great memories with us. Our team works very hard to deliver exceptional service for our guests, and it is always very heart-warming to be recognized for all of our efforts.Thank you again for sharing your experience and we are looking forward to welcoming you back soon.We'd love to share another positive review with you in the future!Best wishes, StarCity NhaTrang Hotel

Response from Property: Dear Jun doe,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated the spacious rooms, amazing ocean sunrise view from the room, and great value. It’s also wonderful to know you found our hotel convenient & friendly staffs. We hope to have the pleasure of welcoming you back again soon!Have a beautiful day and thanks again for sharing!Best wishes,StarCity NhaTrang Hotel

Response from Property: Dear Valued Guest, Thank you for sharing this wonderful review! We are very pleased to hear that you had an enjoyable experience with us! It’s our great honor to welcome you & your family back, we are delighted you felt welcomed and valued during your time with us!We'd love to share another positive experience with you in the future!Have a beautiful day and thanks again for sharing!Best wishes, StarCity NhaTrang Hotel

Response from Property: Dear SAVENKO,We are delighted you felt welcomed and valued during your time with us!Thank you for sharing your concerns regarding the noise issue you encountered during your stay. We apologize for the inconvenience caused by the local entertainment place. We understand the importance of a peaceful environment for our guests and are actively working on improving sound insulation throughout the property. We value your feedback, and it will assist us in implementing measures to enhance our guests’ comfort. We would love the opportunity to provide you with a more relaxing experience in the future. Have a beautiful day and thanks again for sharing!Best wishes, StarCity NhaTrang Hotel

Response from Property: Dear Valued Guest,Thank you for your fantastic review! We're so glad to hear you had an amazing time, our team takes great pride in providing friendly and helpful service, and your kind words mean a lot to us. We'd love to have the opportunity in welcoming you back again in the near future.Have a beautiful day and thanks again for sharing!Best wishes, StarCity NhaTrang Hotel

Response from Property: Dear RichiThank you so much for your kind words! We're thrilled to hear that our staff made your stay enjoyable and you loved our delicious breakfast. We strive to offer a wide selection of quality products and excellent customer service. We can't wait to welcome you back soon!Have a beautiful day and thanks again for sharing!Best wishes, StarCity NhaTrang Hotel

Response from Property: Dear Fahad Alanizy,Thank you very much for choosing our hotel and rewarding us with an awesome review. It is so pleasing to know that you really enjoyed all the aspects here and that you had great memories with us. Thank you again for sharing your experience and we are looking forward to welcoming you back soon.We'd love to share another positive review with you in the future!Best wishes, StarCity NhaTrang Hotel

Response from Property: Dear Valued Guest, Thank you for this lovely review. We are delighted you felt welcomed and valued during your time with us! Your kind review will inspire us to continue making every experience here a memorable one for our guests.We'd love to have the opportunity in welcoming you back again in the near future.Have a beautiful day and thanks again for sharing!Best wishes, StarCity NhaTrang Hotel

Response from Property: Dear Valued Guest, Thank you for sharing this wonderful review! We are very pleased to hear that you had an enjoyable experience with us! We are delighted you felt welcomed and valued during your time with us!Besides that, we would like to sincerely apologize for the negative experience you had, your comments has inspired us to re-train the staffs. Now, all employees have been reminded that the appropriate procedure in this situation in order to ensure the high standards we have aimed because we care about the satisfaction of our valued guests. We'd love to see you again in the future to share a more positive experience with you. Best regards, StarCity Nha Trang Team