Clouds & Terraces Hotel Reviews

Response from Property: 雲上的貴客，非常感謝你的入住體驗分享，但如果能給個滿分將是我們酒店的福音，我們堅持客人滿意才是成功的生意，只有客人滿意了我們的生意才會有的更遠發現更穩健，我們希望在入住過程直到離開元陽期間有任何問題請第一時間打前台電話或者房卡套上面我的電話，24小時等待您的呼喚，如對酒店滿意請您抽出寶貴的幾分鐘幫我們好評，您的肯定與支持對我們非常重要，是我們工作與酒店發展的軟動力，最後再次感謝您的善心善意，歡迎下次再來哦！

Response from Property: 特別感謝您對雲上酒店的喜愛，酒店處於進入景區的第一個景點，酒店下面就是箐口民族村，空閑之餘可以直接徒步下去進入村莊，雖然景區沒有集中的商業區或繁華的景區景象，但也絕不會感到乏味，酒店園區環境處處是風景，有些客人來了後直接沒去逛其它景點，就住住酒店，逛逛周邊，深受客人的喜愛，稍有遺憾的是沒有給五分，但可以看出貴客哪裡可能不是滿意，當然希望以後的客人入住酒店後有任何問題定要跟酒店聯繫，酒店會盡力幫您們解決，我們堅持客人的問題就是我們的問題，客人的需求就是我們要解決的事情的服務理念，最後祝您生活幸福，工作愉快！另外，咱們餐廳的味道也可以哦，都當地特色菜，受到絕大部分客人的喜愛，特別是臘肉，是我自己製作的哦，值得品嚐一下

Response from Property: Thank you very much for your love for Yunshang Hotel. The hotel is the first scenic spot when entering the scenic spot. Below the hotel is the Qingkou Ethnic Village. You can walk directly down to the village in your spare time. Although the scenic spot does not have a concentrated commercial area or bustling scenic spot, , but you will never feel bored. The hotel park environment is full of scenery. Some guests did not go to other attractions after coming, but just stayed in the hotel and visited the surrounding areas. They were deeply loved by the guests. It was a bit regretful that they did not visit other attractions. Five points, but it can be seen that the guest may not be satisfied. Of course, we hope that future guests will contact the hotel if they have any questions after staying at the hotel. The hotel will try its best to help you solve it. We insist that the guest’s problem is our problem, and the guest’s Demand is the service concept of what we want to solve. Finally, I wish you a happy life and a happy work! In addition, the taste of our restaurant is also good. They are all local specialties and are loved by most of the guests. Especially the bacon, which I made myself. It is worth trying.

Response from Property: Dear international friend, it's a great pleasure to meet you. Meeting personalized service needs is one of our hotel's service concepts. Therefore, if you have any problems after staying at the hotel, you must report them to the hotel. The hotel will do its best to help you solve them. We believe that only if the customer is satisfied with this business is truly good. Finally, I wish you (an American friend, 78 years old) good health and take care of your health.

Response from Property: Dear guest of Yunshang, thank you very much for your perfect review. Yunshang Terraces is a garden-style single-family villa hotel invested and constructed by the government. It consists of 30 Hani-style mushroom houses and covers an area of ​​more than 180 acres. It is the largest hotel in the scenic area. The interior of the hotel is a fusion of modern high-end facilities and ethnic elements. It is the goal of all our staff to ensure that every guest has a good stay experience. It is the pursuit of our work to allow every guest to leave a wonderful impression of their Yuanyang Rice Terraces trip. If you have any questions during the check-in process until you leave Yuanyang, please call the front desk or my phone number on the room card cover as soon as possible. We are waiting for your call 24 hours a day. If you are satisfied with the hotel, please spare a few minutes to give us a good review. Your affirmation and support are very important to us. Finally, thank you again for your kindness and welcome to come again next time!

Response from Property: Thank you very much for your full support. In fact, the tatami king bed room is one of the worst room types in our hotel, with a sloping roof that may not be suitable for everyone to stay in. Guests who want to experience a special check-in experience can choose this room type, but those who require high accommodation conditions are not recommended to choose this room type. Of course, the facilities inside are available, and all hotel staff are from local ethnic minorities, Feeling the warmth, simplicity, and pure friendliness of ethnic minorities is also a characteristic of our hotel. Once ag

Response from Property: Dear guest of Yunshang, thank you very much for your perfect review. Yunshang Terraces is a garden-style single-family villa hotel invested and constructed by the government. It consists of 30 Hani-style mushroom houses and covers an area of ​​more than 180 acres. It is the largest hotel in the scenic area. The interior of the hotel is a fusion of modern high-end facilities and ethnic elements. It is the goal of all our staff to ensure that every guest has a good stay experience. It is the pursuit of our work to allow every guest to leave a wonderful impression of their Yuanyang Rice Terraces trip. If you have any questions during the check-in process until you leave Yuanyang, please call the front desk or my phone number on the room card cover as soon as possible. We are waiting for your call 24 hours a day. If you are satisfied with the hotel, please spare a few minutes to give us a good review. Your affirmation and support are very important to us. Finally, thank you again for your kindness and welcome to come again next time!

Response from Property: It is the responsibility of every Chinese to promote Chinese culture. We hope that we Chinese can speak Chinese no matter where we go. In addition, the hotel does not welcome colleagues with malicious intentions to stay.

Response from Property: Dear guest, first of all, we sincerely apologize for bringing you a bad stay experience. Yuanyang Hani Rice Terraces Scenic Area is not as prosperous as you imagined, nor does it have the concentrated commercial streets you imagined. It is an intangible world cultural heritage and cannot be found. If you go to a piece of flat land the size of a football field, you are not allowed to build various tourism supporting recreational facilities. It is basically in an undeveloped virgin stage. Because Yuanyang tourism uses natural terraced scenery as the main tourist attraction element, the off-peak and peak seasons are quite obvious, and the price fluctuates. It's also very big. In addition, if you have any problems after checking in, you must report them to the front desk. The hotel supports free check-out within one hour after check-in. We don't want to give a low score or a low score if you don't respond to problems during the check-in process and don't check out. Bad review, the order of tourism activities requires the joint efforts and dedication of every social participant. In many cases, blind complaints from many parties may only aggravate the conflict. I think communication is very necessary no matter what, and I believe communication can solve everything. Finally, I wish you a happy life and a successful career.