Home Inn NEO (Shenzhen Dongmen Pedestrian Street Sunbu Subway Station) Guest Reviews
4.5/5
Good
1401 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(1401)
Positive reviews(1359)
Reviews with photos/video(217)
Easy to get around(218)
Close to metro(123)
Friendly front desk staff(98)
Classy environment(67)
Convenient for shopping(55)
Average sound insulation(52)
Delicious breakfast(46)
Would stay again(39)
Negative reviews(42)
Yangqianhui
Business Double Room
Stayed in Jan 2025
Travel with friends
1 review
3.0/5
Posted on Jan 7, 2025
The unforgettable room, cannot believe the room condition. Definitely not come again. Please flea when u see this comment.
6/11
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us, and we will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
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Pavena
Double Room A
Stayed in Jan 2025
Couples
7 review
4.7/5
Amazing
Posted on Jan 13, 2025
Very good location, near metro shanbui and dongmen market, room is standard clean, breakfast has variety Chinese style. Worth for the price.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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SMT.Rung
Guestroom (2 Beds)
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Hotel is clean. The staff is nice. The location is great not far from shaibu station. Recommend to book.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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HN La
Superior Room (2 Beds)
Stayed in Oct 2024
Family
17 review
3.7/5
Posted on Oct 28, 2024
300m walk from Shaibu station. Near 东门 shopping street. But the immediate neighbourhood is mostly hardware shops. Not really a tourist zone. Room is clean and big, but the light is too dim. Water pressure for shower is strong.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Guest User
Business Double Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Very nice hotel! Love people in here. Room so clean and fresh
Response from Property: Wow! Seeing your high recognition of us, I want to give you a big hug. Your praise for us will be firmly remembered in our hearts, which will become the motivation for us to work harder and bring you constant surprises.
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Guest User
Double Room
Stayed in Nov 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 17, 2025
good service
Response from Property: 哇!看到親對我們的高度認可,想要給親一個大大的擁抱。您對我們的讚賞都會牢牢記在心裏,成為更加努力的動力,不斷給您帶來驚喜。
Guest User
Guestroom (2 Beds)
Stayed in Dec 2024
Family
9 review
4.5/5
Great
Posted on Dec 6, 2024
Good overall. Friendly front desk staff; rooms had windows. Breakfast was not bad. Only about 2.5 km to Luohu border to Hong Kong. Good fast food noodle eatery Chao Ke down the road; around the corner is a small shop selling excellent traditional vegetarian mung bean cakes (绿豆饼). Also recommend 稻香dim sum restaurant just a short walk away. Hotel also by noisy Dongmen shopping area.
Response from Property: 尊敬的賓客,您好!非常感謝您的本次入住與好評,小如很榮幸能有您一路同行,賓客的滿意是我們永恆的追求,我們會加倍努力做的更好。小如期待您的再次光臨,祝您生活愉快!
Anonymous User
Business Double Room
Stayed in Dec 2024
Couples
12 review
3.7/5
Posted on Dec 30, 2024
A few minutes walk from the metro. The room is clean but the bathroom is quite small.
Response from Property: 您的鞭策使小如不斷成長,知錯能改善莫大焉,小如一定勤奮努力,時刻反省,相信您一定可以看到小如的進步,歡迎您的再次光臨。
Peter Ka Lin
Double Room
Stayed in Dec 2024
Couples
7 review
4.0/5
Very Good
Posted on Dec 27, 2024
Like that they have laundry. Breakfast was okay but be ready for Chinese food everyday.
Response from Property: Dear guests, hello! Thank you very much for your stay and review. Xiaoru is honored to have you along the way. Guest satisfaction is our eternal pursuit, and we will redouble our efforts to do better. Xiaoru looks forward to your visit again and wishes you a happy life!
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Guest User
Double Room
Stayed in Dec 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Very good. I’ve stayed at this hotel many times already. Great value for money.
Response from Property: 哇!看到親對我們的高度認可,想要給親一個大大的擁抱。您對我們的讚賞都會牢牢記在心裏,成為更加努力的動力,不斷給您帶來驚喜。
Guest User
Double Room A
Stayed in Sep 2024
Family
3 review
4.2/5
Very Good
Posted on Sep 14, 2024
Nearby metro station and shopping mall, the hotel room abit smaller. Overall is good for me.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
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Trista Lau
Business Double Room
Stayed in Feb 2024
Couples
24 review
4.0/5
Very Good
Posted on Feb 20, 2024
The hotel location is convenient, many shop nearby. And the price is reasonable.
Response from Property: Dear guests, hello! Thank you very much for your stay and positive comments. Xiaoru is honored to have you along our journey. Guest satisfaction is our eternal pursuit, and we will redouble our efforts to do better. Xiaoru looks forward to your visit again and wishes you a happy life!
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Peter
Double Room
Stayed in Jul 2024
Solo travelers
36 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Excellent location near the subway, the usual Home Inn standard,perfect for a short stay in Shenzhen.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Siddharth Harivadan
Double Room A
Stayed in Oct 2024
Business travelers
11 review
3.7/5
Posted on Dec 5, 2024
Very convenient location. Rooms are bit outdated and needs renovation
Response from Property: Dear guest, We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!