Zhongya International Hotel

Zhongya International Hotel Reviews

Zhongya International Hotel

No.501 Chongqing North Road, Yining, Xinjiang, ChinaSee Hotel Details
Zhongya International Hotel
Zhongya International HotelZhongya International HotelZhongya International Hotel
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Guest Reviews

9.0/10
Good
588 review
Verified reviews
Location9.1
Amenities8.9
Service8.9
Cleanliness9.0
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All reviews(588)
Positive reviews(555)
Reviews with photos/video(157)
Easy to get around(69)
Large rooms(60)
Close to train station(50)
Friendly front desk staff(40)
Convenient for shopping(21)
Tasty food(15)
Strange smell in room(9)
Luxurious(6)
Negative reviews(33)
Guest User
Premium Twin Room (Wet-Dry Separation, Floor-to-Ceiling Window)
Stayed in Sep 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Oct 12, 2024
5 star service and excellent hotel but difficult to find as map location is wrong.
Response from Property: It's really glad to know you got a good experience in our hotel,and thanks for the feedback,we're gonna check the map location and fix it.
Luca From Hanoi
Premium Double Bed Room (Wet-Dry Separation, Floor-to-Ceiling Window)
Stayed in Feb 2024
Solo traveler
10 review
8.0/10
Very Good
Posted on Apr 1, 2024
Great location! Near railway station. There are so many restaurants nearby the hotel.
Response from Property: Your praise is the best affirmation of our hotel. We will continue to maintain high-quality service and prepare for your next visit.
Manfred
Premium Queen Room
Stayed in Jun 2023
Couple
44 review
6.5/10
Posted on Jul 10, 2023
We had a superior room. Furniture was old, wall a bit dirty but all in all ok. But the smell on the floor was terrible. Too many smokers stayed here. Good location, night market around the corner, train station just a few hundred meters away
Response from Property: Dear guest, we regret that we were unable to provide you with a good experience during your stay at this hotel. In response to the issues you mentioned, we have notified the relevant departments to make rectifications. Thank you very much for your valuable opinions on our hotel. Your satisfaction is our motivation to move forward, and we look forward to your visit again!
MsMonkeyGirl
Cozy Queen Room
Stayed in May 2023
Couple
6 review
10/10
Outstanding
Posted on Jul 8, 2023
Conveniently located within walking distance of the railway station (with restaurants along the way). Big business hotel, but a comfortable stay and the staff were friendly and cheerful.
Response from Property: Thank you very much for your review
GARVIN
Superior Queen Room
Stayed in May 2023
Couple
23 review
9.0/10
Great
Posted on Aug 16, 2023
The location was excellent. It was right next to the train station which was useful for our onward journey. The reception staff kindly upgraded our room too so we got a very large room with great views. I would recommend this place to any foreign travellers.
Response from Property: Thank you very much for your evaluation. We will try our best to be more perfect. I wish you a happy life.
Иван
Premium Twin Room (Wet-Dry Separation, Floor-to-Ceiling Window)
Stayed in May 2023
Business traveler
3 review
4.0/10
Posted on Jul 4, 2023
The hotel isn't worth the price. Dirty, smelly and ugly rooms.
Response from Property: Dear guest, we regret that we were unable to provide you with a good experience during your stay in our hotel. Regarding the issues you mentioned, we have notified the relevant departments to make rectifications. Thank you very much for your valuable suggestions for our hotel. Your satisfaction is our driving force for progress. We look forward to seeing you again!
maxium_xu
Premium Double Bed Room (Wet-Dry Separation, Floor-to-Ceiling Window)
Stayed in Mar 2024
Family
22 review
6.0/10
Posted on May 7, 2024
It is quite close to Yining Railway Station, within walking distance. There is Silk Road Night Market nearby, which feels like a big bazaar. It is convenient to go shopping and eat at night. The hotel is a bit old, and mineral water needs to be charged extra, which is not very generous.
Original TextTranslated by Google
Response from Property: Thank you very much for your good review of our hotel. We are glad that you think our location is good, transportation is convenient, and the catering service is excellent. We are honored by your satisfaction and recognition, and will continue to work hard to improve the quality of service in all aspects. Thank you again for your support and good review!
Guest User
Special Queen Room
Stayed in Apr 2024
Business traveler
2 review
10/10
Outstanding
Posted on May 13, 2024
Good environment, convenient life and convenient transportation.
Original TextTranslated by Google
Response from Property: Thank you for your praise. We are very glad that you are satisfied with our hotel service. We will continue to work hard to improve the quality of every detail and provide you with a more comfortable accommodation experience. Thank you for your support and trust, and we look forward to seeing you again!
TT_4th
Standard Room
Stayed in Jan 2024
Family
9 review
10/10
Outstanding
Posted on Feb 19, 2024
The environment is very good, the front desk service is also very good, and the hygiene is impeccable. We went late and were a family, so we were upgraded from a standard room to a family room for free. It was a very satisfying trip
Original TextTranslated by Google
Response from Property: Thank you for your compliment. We are glad that you are satisfied with our service. We are always committed to exceeding our guests' expectations and creating an unforgettable stay for you. Thank you again for your support and trust.
Guest User
Premium Twin Room (Wet-Dry Separation, Floor-to-Ceiling Window)
Stayed in Jan 2024
Family
2 review
10/10
Outstanding
Posted on Feb 12, 2024
The room is big, clean, and the service is good. It is convenient for travel and shopping. The room rate is too cheap and worth it. Parking is convenient and free. I hope the business will be prosperous!
Original TextTranslated by Google
Response from Property: We are very grateful that you are satisfied with the hotel's facilities and services. We will continue to work hard to improve quality and provide you with a better experience.
Anonymous User
Standard Room
Stayed in Jan 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Feb 3, 2024
The front desk service was very good and provided free breakfast. The room lighting was a little dim and the carpet was a little old.
Original TextTranslated by Google
Response from Property: Thank you for your praise, we are glad that you had a good time in our hotel. Your satisfaction is our greatest pursuit, we will continue to work hard to provide you with quality service. Thank you again for your support and trust!
Anonymous User
Premium Double Bed Room (Wet-Dry Separation, Floor-to-Ceiling Window)
Stayed in Jun 2024
Other
19 review
4.0/10
Posted on Jul 25, 2024
To be honest, it is really too old. There is a strong smell as soon as you enter the room. It is very pungent and the water is also smelly.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您對我們提出的問題反饋。關於您在入住時遇到的房間有刺鼻氣味以及水臭的情況,我們經過調查瞭解,可能是由於管道臨時故障等導致的,這確實給您的住宿帶來了極大的困擾。我們已經緊急採取了一系列措施來解決這些問題,增加通風設備、更換部分管道等,並安排專人對客房進行每日不間斷的檢測和維護,確保所有房間環境達標、水質合格。我們深知此次失誤對您的旅行體驗造成了影響,為此我們深表歉意。我們將為您提供補償方案,還請您接受我們最誠摯的歉意。同時,也歡迎您對我們的改進措施進行監督和反饋,您的意見對我們至關重要,我們會努力提升服務品質,不辜負您的期望。
Anonymous User
Special Queen Room
Stayed in Dec 2023
Family
15 review
10/10
Outstanding
Posted on Jan 21, 2024
Overall it's very good, the front desk is very friendly, it's very convenient for traveling with children, the environment and hygiene are also very good. The room is large and spacious, and it's very convenient to travel. It's next to the snack street with all kinds of food, which is good
Original TextTranslated by Google
Response from Property: Dear customer, we are very grateful that you took the time to leave a positive review for our hotel. We will continue to work hard to improve our services and facilities to provide you with a more comfortable and pleasant accommodation experience. Thank you for your support and trust!
Guest User
Executive Suite
Stayed in Jun 2024
Family
17 review
5.0/10
Posted on Jul 28, 2024
Xinjiang Zhongya International Hotel Silk Road Light Branch is extremely dissatisfying. The hotel facilities are old and many are damaged. The service level was low, no waiter was seen throughout the process. Breakfast has few varieties and poor quality. The entire hotel feels like it has been in disrepair and has not been cared for. It is completely unworthy of its name. The experience is extremely poor. I do not recommend it!
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to disappoint you in what should have been a pleasant trip. We understand the importance of your experience to our hotel and thank you for your valuable feedback. At the same time, we also hope to hear more details so that we can make targeted improvements. Looking forward to your stay again.
Guest User
Special Queen Room
Stayed in Jan 2024
Solo traveler
14 review
10/10
Outstanding
Posted on Feb 4, 2024
The room is big, close to the train station, and the check-in at the front desk is fast.
Original TextTranslated by Google
Response from Property: Thank you for your praise. We are very glad that you are satisfied with our hotel service. We will continue to work hard to improve the quality of every detail and provide you with a more comfortable accommodation experience. Thank you for your support and trust, and we look forward to seeing you again!