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Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(513)
Positive reviews(485)
Reviews with photos/video(186)
Classy environment(58)
Delicious breakfast(56)
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Tasty restaurant(10)
Located downtown(6)
Negative reviews(28)
_Alex_
Deluxe Single Room
Stayed in Mar 2025
Couples
36 review
9.0/10
Great
Posted on Apr 30, 2025
Good located to see the blue part of the city. Entrance with car not really convenient.
Response from Property: Thank you for choosing to stay with us and sharing your detailed feedback! We’re delighted to hear you enjoyed the European-style room design, KOHLER bathroom fixtures, and sleep amenities. Your satisfaction motivates us to keep improving. Regarding the car entrance inconvenience, we’ve noted your comments and will work to enhance signage and accessibility. We look forward to welcoming you back for an even better experience!
Dage…
Deluxe Single Room
Stayed in May 2024
Travel with friends
3 review
2.0/10
Posted on Jun 11, 2024
When I arrived, I found that the hotel had no reserved room. I booked a double bed room with bathtub.
Check with the front desk to see if the upgraded room type has a bathtub.
It is said that there is, but the truth is that it is a pretext for upgrading the house, but in fact the house is in very poor condition.
And there is no bathtub. The environment is also very dirty and poor. The room has been completely shrunk.
Two small rooms, only one deformed big bed room
The curtains couldn't be drawn tightly, so the morning sun came in directly.
There is hair in the toilet bowl and the rain shower head is also dirty.
The mineral water given has been opened and I don’t dare to touch it at all.
The price is not cheap and the environment is not even as good as a fast hotel!
Original TextTranslated by Google
Response from Property: First of all, welcome to our hotel. Secondly, I would like to deeply apologize for the very bad experience you had during your stay. The operation of the front desk was not standard, and the guest room hygiene was a serious violation. As their management, I have already done this to myself. I apologize to you again for the punishment and the handling of the personnel involved in the two departments. The next time you come over, I, as the management, will personally upgrade you to a deluxe double room with a bathtub and a sauna. Do you think this is okay?
Guest User
Deluxe Single Room
Stayed in Mar 2024
Business travelers
1 review
10.0/10
Outstanding
Posted on Apr 19, 2024
The room is very ethnic in style, with all the facilities in place, a good environment, and a gym, which is good👍
Original TextTranslated by Google
Anonymous User
Deluxe Single Room
Stayed in Jun 2024
Other
17 review
1.0/10
Posted on Jul 3, 2024
Everything is very bad, the water in the bath is not hot, what is the use of the bathtub? The breakfast was terrible, the sockets were broken, and the lights at the door couldn't be turned off. It was really outrageous. I suggest you avoid lightning directly.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that you have had a bad accommodation experience. We also apologize for the inconvenience caused by giving you valuable feedback. We will also strengthen the inspection of the room on a daily basis. In view of the fact that you are a mainland guest who is not used to our Xinjiang breakfast. We have specially provided breakfast toast, bread, jam, fruits, cold dishes, various teas. You can put hot water in the bath water first and then adjust the temperature appropriately so that you can take a bath. We sincerely apologize to you again and look forward to seeing you again. Check in.
Aigul1972
Classic Standard Room
Stayed in Nov 2023
Business travelers
13 review
10.0/10
Outstanding
Posted on Dec 17, 2023
I thought the facilities might be old for this price, but I didn't expect everything was good, very satisfied! The breakfast was also rich... The only regret was that the bathroom shower was cold...
Original TextTranslated by Google
Response from Property: Wow, seeing your good comments, my mood instantly improved. With your recognition and likes, I feel that all my efforts have been rewarded. We will continue to work hard. At the same time, we will arrange for the engineering department to check the cause of the problem as soon as possible. You are welcome to stay in our hotel again for supervision.
Anonymous User
Deluxe Single Room
Stayed in Apr 2024
Family
5 review
10.0/10
Outstanding
Posted on May 7, 2024
Due to some objective reasons, we were upgraded to a deluxe suite for free. The room was great, clean, luxurious and well-equipped. The hotel is located in the most prosperous area of the old city center of Yining City. The service attitudes of the parking guy and the front desk lady were very good. I will definitely stay here next time! Good review!
Original TextTranslated by Google
Response from Property: 感謝您的好評,我們繼續做的做好,期待您的下次光臨,
Guest User
Classic Standard Room
Stayed in Mar 2024
Family
1 review
10.0/10
Outstanding
Posted on Apr 29, 2024
The room is very retro and has local characteristics. It is a 5-minute walk from Kazanchi. The location is very convenient. The staff is also very enthusiastic. The room is also very large and the environment is good.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation, we look forward to your next visit
Guest User
Deluxe Single Room
Stayed in Mar 2024
Couples
2 review
10.0/10
Outstanding
Posted on Apr 18, 2024
The hotel has local characteristics, and tourists can experience it. It's a good feeling. The customer service is also very enthusiastic and responds actively to any questions at any time. It is worth recommending
Original TextTranslated by Google
Response from Property: Thank you for your likes and wish you a happy life
Anonymous User
Classic Standard Room
Stayed in Aug 2023
Travel with friends
6 review
10.0/10
Outstanding
Posted on Oct 4, 2023
Very distinctive hotel, great bedding 👍, Kohler bathroom, safe to swipe card to go upstairs, and very close to the Folk Village. The front desk manager saw our family and upgraded us to a family suite for free. Very good hotel, highly recommended!
Original TextTranslated by Google
Anonymous User
Classic Standard Room
Stayed in Aug 2023
Travel with friends
7 review
9.0/10
Great
Posted on Sep 10, 2023
Next to the Grand Bazaar, the hotel is generally clean, with a strong ethnic style, elegant decoration, rich breakfast, and suitable for travel experience.
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Guest User
Deluxe Single Room
Stayed in Feb 2024
Business travelers
6 review
10.0/10
Outstanding
Posted on Mar 5, 2024
Located in the scenic Yili region, Yili Tumaris Hotel is famous for its luxurious and comfortable facilities and considerate services. Guests generally give high praise to the hotel's sanitation and room facilities, especially the enthusiastic service and professional attitude of the hotel staff. In addition, the hotel also provides rich and delicious meals, allowing guests to enjoy a relaxing and comfortable atmosphere while tasting delicious food. In general, Yili Tumaris Hotel is a good value for money accommodation option, suitable for tourists to relax or travel on business.
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Guest User
Deluxe Single Room
Stayed in Jul 2023
Business travelers
106 review
10.0/10
Outstanding
Posted on Aug 22, 2023
I only saw the Duku Highway and forgot to take pictures of the hotel. Isn't that embarrassing? The hotel is very good. There is a taste of Yili when you enter the hotel. The front desk service is warm, the breakfast is rich, and there is a parking lot
Original TextTranslated by Google
Guest User
Classic Standard Room
Stayed in Aug 2023
Travel with friends
4 review
10.0/10
Outstanding
Posted on Sep 27, 2023
The room is large, the breakfast is rich and the price is cheap.
Original TextTranslated by Google
Guest User
Classic Standard Room
Stayed in Jun 2023
Family
15 review
6.0/10
Posted on Aug 1, 2023
This hotel is the most disappointing. The breakfast is really bad. It should not be of such quality in the city. It was also recommended by Ctrip, but after checking in, I found that the same preference review was less than 3 points, and the sanitary conditions were also average, see pictures... The advantage is that it is within walking distance of Kazanchi, but it doesn't matter if you drive by yourself.