Yijiangnan Hotel Reviews

The toilet is large and has a soaking pool, but the overall hygiene is not good. The sofa is covered with dried liquids that were spilled before, and the floor is not clean. As for the bedding, one of the pillowcases was yellowed and still in use, and the quilt cover was torn but still in use. At the bottom of the ruler, it should not be used by every guest. I feel that the overall facilities are old. It is more cost-effective. The price is okay, but it is not recommended for those who pursue quality.

The hotel environment and service are very good. They also provided a small fruit plate as a gift. Xiaowei at the front desk was very warm and considerate. I will come again in the future🤗

The swimming pool is very big and the children had a lot of fun. During this period, I couldn't find the small ball blocking the bathtub (later found it in the drawer of the hair dryer), and the room card was left in the room. I reported the situation to the room management staff, and received a warm and positive response immediately, with a special attitude. good. I have to praise the breakfast, which is really rich. The botanical garden is also very good, with small animals. You can buy food for the animals at the door. Now is the Oktoberfest. I heard it will last for a week. There will be snacks and programs right at the gate of Yijiangnan. The guest room was undisturbed inside.

The room type is okay, the area is not small, but the pool is a bit difficult to clean, and the bathroom floor is not easy to clean. There is a large balcony, very comfortable and well ventilated! Breakfast is okay, with a lot of variety. The most commendable thing is to wander around the botanical garden, where there are semi-free range animals, guinea pigs, sika deer, chickens, ducks and geese, etc.

The room is good, the view is wide, the hot spring water is good, and the parking space is sufficient. It feels a little damp, the breakfast options are a bit simple, and there aren’t many choices of food around.

The attitude of the service staff was poor. We made a reservation a week in advance. When we arrived, the room could not be handed over. Two of the rooms still had a musty smell. The cleaning staff confirmed that we would negotiate with the hotel later, and the hotel told us that there were no rooms. After repeated complaints, the hotel The manager just transferred a room, not to mention the cleanliness of the room. There were hairs, cigarette butts, and other things on the carpet. The bathroom was not cleaned. This level of hotel is too rubbish. We checked in and waited at the door for more than 40 minutes, but no hotel staff came out to solve it. , only the cleaning staff cleaned up for me, the service was so poor!

In the hot spring town, there is a small botanical garden next to it. The environment is very good. The hotel is very big and must be a few years old. There are many large buses in the courtyard. The main reception team may be all uncles and aunts. When checking in, there was only one service staff at the front desk and several aunts lined up. But Still very patiently told me the breakfast time, location and the situation of the botanical garden. The breakfast was also very good. Individual travelers and groups are separated, otherwise they might not be able to eat together with the ladies. There is a big bathing pool in the room, the water flow is strong and it is hot. I am very satisfied and dissatisfied. The place is generally hygienic. There are no disposable slippers, no paper towels, and no tea bags. The most ridiculous thing is that the pillowcases and quilt covers actually have a big hole. This is not the case even in express hotels or B&Bs. Such a big hotel has such broken linen. I also informed the customer service as soon as I found out about it for a customer (for fear of deducting my deposit). From the tone of the customer service, I would have known this 🈶 This kind of situation is not surprising haha

酒店年代已久，缺乏更新維護，淋浴頭該換了，水四處飛濺。早餐很簡單，招待所的水平，感覺是旅行團愛去的地方。正因為如此，價格親民，節假日也沒有什麼加價。旁邊是熊岳植物園，帶房卡進去免費，不過這個植物園也很一言難盡，沒有投入維護，動物餓的毛都掉了，也沒有什麼景觀，飯後溜達一下可以，但是絕對不值得買票進入。

酒店服務熱情周到，態度超讚，整體舒適度滿分！ 停車方便還免費，入住快捷，房間舒適且價格親民，環境優雅，更值得點讚的是植物園，入住免費2人蔘觀，有很多小動物，正是牡丹花開的季節，前台苗苗更是貼心服務，在那麼忙的情況下，幫我聯繫客房部，要了一瓶洗衣液帶回家中使用，真心感謝！

和家裡人來住，很出乎意料的好。房間裏有泡池，遊玩一天晚上到池子裏泡一下太幸福了！服務也很好，就是有點和走廊不隔音，但是不影響我們。早餐就是正常的早餐。旁邊就是植物園，免費參觀，環境很好！有機會還會再去

住過最差的温泉酒店一點不誇張，首先進屋裡淋浴下水和地面全是頭髮，最後弄的拖鞋全濕了我去前台要一次性拖鞋，告訴我一個沒有一個都不剩，按照前台的邏輯是不是明天入住酒店的客人沒有一次性拖鞋都是問號，你家拖鞋是每天早上去市場買的？再説你下水全是頭髮導致衞生間水漫的到處都是我沒讓你馬上處理再要兩個拖鞋不合理？客人就活該花錢濕着腳唄！ 再説設施問題，非常老舊，舉個明顯的例子就是配的毛巾都飛絲了。 早餐就是非常一般，飲品衹有沖的豆漿和飲水機，要是星級酒店完全配不上了。 最可氣的就是去植物園的之前，我在入住和去植物園之前都去前台問過持什麼我能進這個園，都告訴我拿房卡就行。但是去了門口告訴你必須每人持一張門卡，對，就明擺着一家三口出現面前他要你每人拿一張房卡才能進，沒帶就讓你在門口等着。這個問題的實質是兩人及帶孩子進有酒店入住證明，是不是證明我們入住可以含這個門票，在植物園門口愣是等了很長時間就不讓進，我有訂單和身份訊息和訂單完全貼合但眼看着一歲的孩子一直哭沒人處理，如果回酒店再取還有去的必要了嗎，至少耽誤很長時間，如果酒店告知的明白會導致這麼麻煩？ 再者説這個温泉，非常舊非常臟，臟和舊主要他家是接待長者旅遊團。大家去之前擦亮眼睛吧。

房間比較老舊，但是空間超級大，浴室的泡池很令人驚喜！非常棒的私人湯池！户外也有公共泡池另收費的，旁邊就是植物園，還能刷房卡入園，很方便！推薦一下

環境不錯，兒子説像住在公園裡，房間的浴池也很大。就是設施有點老舊了，但是衞生條件還不錯。旁邊也有個植物園，説是可以喂小動物，行程因素沒有進去玩。

很滿意這樣的服務態度。很人性，感謝！ 房間和設施確實有些老舊了，畢竟年頭在這，也可以理解。 旁邊就是植物園，孩子很喜歡。 總之值得推薦！