Xana Hotelle (Yingde Binjiang Park) Reviews

Name: Xana Hotelle (Yingde Binjiang Park)
Address: West of Beijiang 2nd Road, Yingde, Guangdong, China, West of Beijiang 2nd Road, Mainland, China
Rating: 9.4

Xana Hotelle (Yingde Binjiang Park)

West of Beijiang 2nd Road, Yingde, Guangdong, ChinaSee Hotel Details

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1 night

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Rooms and Guests

Guest Reviews

9.4/10

Outstanding

1473 review

Verified reviews

Location9.3

Amenities9.4

Service9.5

Cleanliness9.6

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All reviews(1473)

Positive reviews(1450)

Reviews with photos/video(887)

Classy environment(156)

Convenient parking(116)

Friendly front desk staff(116)

Large rooms(105)

Many amenities(78)

Comfortable bed(59)

Delicious breakfast(51)

Located downtown(30)

Negative reviews(23)

KC LAU

Xi'An Superior Double Bed Room (Mlily Zero Pressure Sleep-aid Bedding + Smart Control + Mini Fridge)

Stayed in Aug 2023

Travel with friends

35 review

8.0/10

Very Good

Posted on Sep 26, 2023

New decorations

Response from Property: 每一份喜愛，都來自心靈深處的微笑與感動，能給到您滿意的入住體驗，是小希的追求，我們會更加努力，期待與您的再次遇見！

Guest User

Xi'An Superior Twin Room (Mlily Zero Pressure Sleep-aid Bedding + Smart Control + Mini Fridge)

Stayed in Aug 2023

Business travelers

6 review

10.0/10

Outstanding

Posted on Sep 9, 2023

very good

Response from Property: 衹因為在人羣中多看了你一眼，再也無法忘記你容顏····親，喜歡我的話就常回“家”看看喲！

Guest User

Xi'An Superior Double Bed Room (Mlily Zero Pressure Sleep-aid Bedding + Smart Control + Mini Fridge)

Stayed in Jul 2024

Business travelers

2 review

2.0/10

Posted on Aug 20, 2024

It’s too noisy, not recommended to stay. The bar on the second floor and the KTV on the third floor are not a place to stay at all.

Original TextTranslated by Google

Response from Property: Dear guests: Hello! Xiaoxi is very sorry for not creating a quiet resting environment for you. You can tell Xiaoxi your needs when you check in next time. Xiaoxi will do its best to meet your requirements based on the actual situation and arrange a room type that is more suitable for you, so that you can feel the comfort and warmth of home.

Guest User

Xi'An Superior Double Bed Room (Mlily Zero Pressure Sleep-aid Bedding + Smart Control + Mini Fridge)

Stayed in Feb 2024

Travel with friends

16 review

1.0/10

Posted on May 4, 2024

Very bad. I don’t want to say anything else, especially the front desk.

Original TextTranslated by Google

Response from Property: Dear guests, hello! We are honored that you chose to stay at our hotel. Through your comments, Xiaoxi feels a little uneasy. It must be that Xiaoxi is not doing well enough, but please rest assured that we will definitely work harder. Xiaoxi believes that we will meet again if we are destined!

Guest User

Xi'An Pure Double Bed Room (Smart Control + Mini Fridge + Air Purification System)

Stayed in Sep 2023

Business travelers

12 review

2.0/10

Posted on Oct 9, 2023

This is the worst hotel experience I have ever stayed in. The price of 407 yuan in Yingde is not cheap at all: 1 I live on the ninth floor, the highest floor, and at 12 o'clock there is still a vibrating sound from the KTV 2. The light on the bathroom sink in the room would suddenly turn on by itself. I was about to fall asleep, but when the light suddenly turned on, I was startled. After turning off the light several times, it will suddenly turn on and give up completely. 3 I planned to contact the front desk because of the light problem, but found that the phone was not powered on (the phone line was plugged in) How did Ctrip’s high score come about?

Original TextTranslated by Google

Response from Property: Hello, dear, Xiaoxi, I am very sorry for not creating a quiet environment for you to rest. You can tell Xiaoxi your needs when you check in next time. Xiaoxi will do its best to meet your requirements based on the actual situation and arrange a room type that is more suitable for you. Xiaoxi looks forward to your stay again and wishes you a happy life

Guest User

Xi'An Superior Twin Room (Mlily Zero Pressure Sleep-aid Bedding + Smart Control + Mini Fridge)

Stayed in Dec 2022

Family

8 review

10.0/10

Outstanding

Posted on Jan 6, 2023

I really think this is a nice hotel, with a French design, thoughtful, everything has been thought of, the environment is comfortable, the room is smart, the lighting is perfect, there is music and TV, it is very good, it will definitely be the first choice when you come to Yingde next time

Original TextTranslated by Google

Response from Property: Respect God/Goddess, thank you for staying here, providing warm and high-quality service to every guest is what we should do, we will continue to work hard, and strive to do better, look forward to your stay with your family again, wish you a happy life .

Guest User

Xi'An Elegant Double Bed Room (Mlily Zero Pressure Sleep-aid Bedding + Smart Control + Mini Fridge)

Stayed in Dec 2022

Business travelers

4 review

10.0/10

Outstanding

Posted on Jan 3, 2023

The lady housekeeper helped to upgrade the room type for free, and the service is very considerate. The hardware facilities in the room are great, I have a good rest, and the big bed is soft and comfortable. The best choice for business travel!

Original TextTranslated by Google

Response from Property: Dear family: Thank you for your support and affirmation of our hotel! Your satisfaction is the driving force of all hotel staff. We will continue to work hard to provide every guest with high-quality service and living environment. Thank you again for taking the time to leave your valuable comments, and all the staff of the hotel welcome your next visit!

Guest User

Xi'An Superior Double Bed Room (Mlily Zero Pressure Sleep-aid Bedding + Smart Control + Mini Fridge)

Stayed in Nov 2022

Couples

9 review

10.0/10

Outstanding

Posted on Dec 30, 2022

Check-in is very comfortable and quiet, very clean and hygienic. The newly renovated hotel is also equipped with a free parking lot. I really like staying in this hotel. There is tea at the front desk for us to drink. At the same time, the hotel is equipped with music, these are smart too

Original TextTranslated by Google

Response from Property: Years are ruthless, things change and stars move, in the vast sea of people, Xiaoxi meets you, may the sun shine on you every day, you can think of Xiaoxi, Xiaoxi is here to bless you!

Guest User

Xi'An Superior Double Bed Room (Mlily Zero Pressure Sleep-aid Bedding + Smart Control + Mini Fridge)

Stayed in Mar 2023

Family

1 review

2.0/10

Posted on May 2, 2023

I am very dissatisfied. Every corner of the hotel lobby, room, bathroom, and bed is filled with the unpleasant smell of cigarette smoke, mixed with the pungent smell of perfume. After sleeping all night, my hands smell of cigarette smoke. The most outrageous thing is Surprisingly, the 76 yuan buffet breakfast had nothing to eat, not even bowls, chopsticks, and cups. I have never seen such a bad hotel. 662 yuan a night is not as good as the service of more than 100 yuan. I don’t know where Ctrip got the good reviews! ! !

Original TextTranslated by Google

Response from Property: Dear guests, hello! We are very honored that you chose to stay in our hotel. Through your review, Xiaoxi also understands that the preparations for this holiday are not enough and make you dissatisfied. We don’t need to be too exaggerated, including saying that anyone When guests mentioned that they did not go to the restaurant for breakfast during breakfast time or did not eat breakfast because the staff was too crowded, the store has always actively cooperated with refunds. Of course, it must be that Xiaoxi did not do a good enough job, but please rest assured that we will definitely I will work harder, Xiaoxi believes that we will meet each other if we are destined!

Guest User

Xi'An Superior Double Bed Room (Mlily Zero Pressure Sleep-aid Bedding + Smart Control + Mini Fridge)

Stayed in Sep 2022

Business travelers

3 review

10.0/10

Outstanding

Posted on Oct 27, 2022

The location of the hotel is very good, the parking lot is enough, and the surrounding area is very convenient. The facilities in the hotel are very new, and the modern light luxury style feels bright and clean. The layout of the room is very good, the design is reasonable, and it feels comfortable. I feel that every accessory in the room is carefully selected, with a perfect sense of quality. There is also black technology in the room waiting for you to explore😊 The hotel service staff is very enthusiastic, the young lady at the front desk has a perfect smile, and the hotel breakfast is also very good. I will choose Yingde for my next business trip

Original TextTranslated by Google

Response from Property: Seeing the comments of the god/goddess, Xiaoxi is very happy^-^ Thank you for your affirmation of us, and our service will become more and more perfect. Please continue to support us

Guest User

Xi'An Superior Double Bed Room (Mlily Zero Pressure Sleep-aid Bedding + Smart Control + Mini Fridge)

Stayed in May 2025

Family

2 review

10.0/10

Outstanding

Posted on Jun 2, 2025

入住過很多次了，每次來英德遊玩都是住這裏，之前有KTV會有點吵，這次入住前台説KTV停業了，沒有噪音影響睡覺都特別香啊··酒店的小姐姐們熱情，連保潔阿姨都態度很好，每次入住都體驗不錯，周邊吃得多，出門方便的很

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Response from Property: 春風十里不如見到您，“家由心生”“如旅隨行”，小希會把工作與旅途中可信任的家的品牌靈魂，傳送給每一位顧客，期待您的再次入住！

Guest User

Xi'An Superior Double Bed Room (Mlily Zero Pressure Sleep-aid Bedding + Smart Control + Mini Fridge)

Stayed in Apr 2025

Business travelers

5 review

10.0/10

Outstanding

Posted on May 30, 2025

選擇這家酒店的原因是首先被他的酒店名稱吸引了。入住才知道是錦江集團連鎖的。在酒店的前台，服務生非常熱情友好，服務非常周到和體貼。最好的事坐電梯要刷卡，大大的提升了安全性，沒有那麼多閑雜人在酒店出入，這點非常好！房間很大，衞生做得很仔細。聽説樓下有KTV時也擔心會吵，現在停業了一點噪音都沒有！這次入住酒店的體驗感超好的，下次來英德出差還住希岸。

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