Atour Hotel (Yinchuan Drum Tower Pedestrian Street) Reviews
Atour Hotel (Yinchuan Drum Tower Pedestrian Street)
No. 3 Nanxun East Street, Xingqing District, Yinchuan, Ningxia, 750004, ChinaView Hotel Details
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Atour Hotel (Yinchuan Drum Tower Pedestrian Street) Guest Reviews
4.8/5
Excellent
1582 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1582)
Positive reviews(1552)
Reviews with photos/video(294)
Delicious breakfast(215)
Friendly front desk staff(178)
Large rooms(104)
Convenient parking(95)
Convenient for shopping(84)
Perfect for business trips(59)
Located downtown(42)
Nice toiletries(22)
Negative reviews(29)
Xiaoliang
Guestroom (2 beds)
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Excellent service, very comfortable beds and wonderful breakfast. Walking distance to the main shopping center.
Response from Property: 看到親的評價真是很激動的啊! 不僅好評還五星,非常感謝親的誇讚,朵小二真的是好激動呢,而且還這麼認可我們的服務~朵小二力求為每位賓客提供最為貼心細緻的服務,為每位賓客帶來超值的體驗。亞朵酒店是一個富 有年輕活力的新酒店,以簡約的風格、温馨體貼的服務向客人展示人文精品酒店的獨特魅力。客官的鼓勵是對朵小二們最大的支持和鼓勵,朵小二也會用心服務好每一-位家人,我們酒店竹居是對所有進店客人開放的,亞朵不僅僅是做酒店,還有讀書。朵小二們期待和親的下次相遇~n
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Robinson
Superior Room (2 beds)
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 18, 2024
One of the most comfortable beds I have ever slept in. The staff were friendly and the whole hotel was spotlessly clean.
Response from Property: 世界這麼大,讓我在此遇見你,世界又那麼小,遇見你的第一次就喜歡上你,就是這種微妙的感覺卻讓我從此記住了你。看似只是簡簡單單的幾個字,但卻也顯得更加平凡,温暖。朵兒此刻的內心是激動地,千言萬語匯成一句話,衹期待再次見到你!!
Peter
Elegant Double Room
Stayed in Apr 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on May 15, 2024
Wonderful, comfortable, clean hotel. Staff was very friendly and helpful. I would stay here again!
(My only complaint here is about it being listed as "Drum Tower" + Pedestrian street. It is not on a pedestrian street, and there is a different "ATour" hotel in Yinchuan that is actually much closer to the Drum Tower!)
Response from Property: No matter how many compliments we give, they cannot compare to your sincere evaluation. We are willing to give 200% of our efforts just to make you 100% satisfied. Thank you for your support and love!
Anonymous User
Superior Double Room
Stayed in Oct 2023
Couples
41 review
5.0/5
Outstanding
Posted on Oct 16, 2023
A great base for Ningxia. Clean comfortable room. Can wash/dry clothes. Check in for foreigners, as per other reviews, was probably the slowest I've ever experienced in China, so I'd just take the room card and go back for you passport later.
Response from Property: Dear Duoyou: Hello! Thank you for your strong support to Atour Hotel Yinchuan Gulou Pedestrian Street. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come here often! I wish: Good luck with your work and a good mood every day O(∩_∩)O~
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Curt 常鹰
Elegant Double Room
Stayed in Feb 2024
Solo travelers
29 review
4.7/5
Amazing
Posted on Mar 23, 2024
This was a pretty standard Atour, which is not a bad thing. Staff were friendly & room was very decent for its price.
The location is perhaps not the best for those after the city center, though Yinchuan is not huge so most things are accessible by e-bike. Shops & restaurants in the area close quite early, but sites like the Drum Tower & temples are nearby, and it's on the right side of the city proper for the airport.
Response from Property: Thank you for the sharing of the little owner, and give support and love to the hotel, Duoer is courteous! Your satisfaction is Duoer's unremitting pursuit, Duoer will make persistent efforts to provide you with better service, looking forward to your visit again!
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Michael
Executive Double Room
Stayed in Sep 2023
Business travelers
2 review
3.7/5
Posted on Oct 3, 2023
Wish there was a dinner and bar at the restaurant. The room was very clean. The breakfast was good but wish they made better omelettes. Not to many people spoke English in the breakfast buffet..
Response from Property: Dear little master, hello! Thank you for your suggestion. We are very sorry to bring you a bad experience during your stay. We will deeply reflect on the above issues and strengthen training and management. I hope you can calm down and we will give you a better experience next time you check in. We are serious about experience and service!
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Grant
Guestroom (Double bed)
Stayed in Sep 2023
Couples
3 review
4.0/5
Very Good
Posted on Sep 18, 2023
Easy to find and close to the BRT. 10 min walk to the shopping district including Starbucks which was a great bonus for us! Check in was a little slow but otherwise the staff were friendly and helpful. A small grocery story attached to the hotel is very convenient. Good food close by. The room was very spacious and clean. Would recommend.
Response from Property: 感謝您的用心點評,我們也始終堅信用心就能做好,追求極致服務,歡迎常回家看看。
Anonymous User
Elegant Double Room
Stayed in Sep 2023
Travel with friends
17 review
3.7/5
Posted on Oct 7, 2023
My mom smoking room had been smoked in unfortunately. Breakfast was better on the first day than the second.
Response from Property: Dear Duoyou: Hello! I'm glad that you chose to stay at Atour Hotel Yinchuan Gulou Pedestrian Street. I'm sorry to have brought you a bad experience. If you have any needs for your next stay, you can report it to the hotel front desk at any time, and the hotel staff will handle it for you in time. The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious, and there are take-out boxes! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
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Anonymous User
Superior Double Room
Stayed in Sep 2023
Travel with friends
1 review
3.7/5
Posted on Sep 18, 2023
Extremely long and time consuming check in process as a foreigner. Otherwise good sized and clean rooms
Response from Property: 感謝您入住銀川鼓樓步行街亞朵酒店並與我們反饋您的入住感想,非常抱歉此次入住未能達到您的期望,我們會認真對您所反饋的問題作出相應整改,祝您生活愉快!
Traveler345.
Superior Room (2 beds)
Stayed in Jul 2022
Other
3 review
5.0/5
Outstanding
Posted on Jul 9, 2022
Foreigners are allowed. Convenient place to stay. Clean rooms, very helpful personnel.
Response from Property: The world is so big, let me meet you here, the world is so small, I fell in love with you the first time I met you, and it was this subtle feeling that made me remember you from now on. It seems to be just a few simple words, but it also seems more ordinary and warm. Duo'er's heart is excited at the moment, thousands of words are combined into one sentence, just looking forward to seeing you again! ! !
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Guest User
Guestroom (2 beds)
Stayed in Apr 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Apr 27, 2023
very good
Response from Property: 細數流年的光陰,一些清凈美好的時光,婉約着心靈,温潤生命,聽一首歌,念一個人,看一段風景,想起一段過往,謝謝親對朵兒的點評,期待您的再次光臨呦!
Guest User
Superior Double Room
Stayed in Jul 2024
Couples
4 review
2.0/5
Posted on Jul 5, 2024
I have stayed at Atour in many cities, and this experience was the worst. There was a smell of cigarette smoke before entering the room, which was very stale and unclean. The wall surface of the door switch was severely cracked and stained. There is a wash basin on the right hand side when you enter. The marble countertop has traces of dirt and it feels like it has not been cleaned properly. There is a switch in the makeup mirror but the light cannot be turned on, making it very inconvenient to put on makeup. The painting opposite the imperial concubine's couch was crooked, and the wiring under the table was messy. There were water marks all over the windows, as if there had been a mudslide, and the curtain rails were also very dirty. It felt like dust would fall off the curtains whenever I moved them. I was so devastated that I moved out immediately after just one night.
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Original TextTranslated by Google
Response from Property: Dear little master, hello! We are very sorry to bring you a bad experience during your stay. We will deeply reflect on the above issues and strengthen training and management. I hope you can calm down and we will give you a better experience next time you check in. Our service is seriously
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Guest User
Elegant Double Room
Stayed in Apr 2024
Other
4 review
1.3/5
Posted on Apr 26, 2024
First time staying, not a good experience. When I entered the front desk, the service staff gave me a glass of water and a room card. By the way, I asked about the room breakfast. 341 yuan does not include breakfast, which is too much. When I entered the room, there were water marks on the faucet, dust on the paper box, and a strange smell in the room. There was no razor, no big shower, only a small one. It was inconvenient to take a shower. There were hairs on the bath towel, which was dry and prickly. I didn't see the late night porridge road. I contacted the front desk, but no one cared. It is not worth recommending. Bad review. Bad review
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Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry for the bad experience you had during your stay. We will reflect deeply on the above issues and strengthen training and management. We hope you will calm down and we will give you a better experience next time. We are serious about service.
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Chi May Galia
Elegant Double Room
Stayed in Apr 2024
Family
101 review
5.0/5
Outstanding
Posted on Apr 6, 2024
A place with Atour helps me save time in choosing other hotels online. Basically, Atour's standards, facilities and services meet our needs, and this hotel is no exception. I stayed there for five nights in a row and I was so satisfied! Self-driving parking is convenient, front-end service is excellent, the room is comfortable, and the breakfast is delicious. I will return to Yinchuan the day after tomorrow and will stay one more night before leaving.
Original TextTranslated by Google
Response from Property: Thank you for your comments. We always believe that we can do a good job with our heart and pursue the ultimate service. We are willing to share the joy of growth with you on the road and bring you more surprises and touches. I wish you a happy life!
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Anonymous User
Guestroom (Double bed)
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Smiling staff The service is very helpful. The rooms are clean and there is a washing and drying service. The hotel is close to shopping. You can walk out until 9:00 pm.
Original TextTranslated by Google
6/7
Response from Property: Sometimes happiness is just a feeling, as long as you feel it with your heart, it always remains around us and many things in our memory because of the feeling of happiness, no matter how long it lasts. The mental state is still the same. Enjoy life and share happiness. Thank you for your love for us and welcome you to come again!