Changbaisong Hotel

Changbaisong Hotel Reviews

Changbaisong Hotel

No.588 Gongyuan Street, Yanji, Jilin, 133000, ChinaSee Hotel Details
Changbaisong Hotel
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Guest Reviews

9.1/10
Good
981 review
Verified reviews
Location9.1
Amenities8.8
Service9.2
Cleanliness9.2
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All reviews(981)
Positive reviews(929)
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Convenient location(106)
Classy environment(82)
Great value for money(72)
Friendly front desk staff(57)
Easy to get around(46)
Large rooms(41)
Shower difficult to use(25)
Located downtown(9)
Negative reviews(50)
차시남늑대
Smart 2-bed Room
Stayed in Sep 2024
Family
31 review
7.0/10
Posted on Oct 6, 2024
I chose Jangbaeksong Hotel in Yeongil because it was easy to access and convenient, and it was good to use it. However, because other guests smoked in the elevator in the hotel, the smell of cigarettes was uncomfortable. So, it would be good to put up a sticker saying no smoking in the elevator.
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Response from Property: First of all, thank you for your evaluation! We will actively improve your suggestions! Because elevators are public areas, we will continue to improve supervision! We are deeply sorry for the inconvenience caused to you!
Guest User
Business Queen Room
Stayed in Aug 2024
Solo traveler
1 review
9.0/10
Great
Posted on Sep 20, 2024
I will list my personal pros and cons. Pros 1. It is close to the river. It is fun to see at night. 2. It is appropriately far from the center of Yanbian. - It is not noisy, and you can feel the atmosphere and lifestyle of Yanbian while walking to the city. 3. The ladies clean the hotel from early in the morning. 4. There is a cute cafe near the accommodation. It has a picture of Reply. Cons 1. The shower room is too small. It feels like I am locked in the back room, so it is a little scary to shower. 2. The voices of the ladies who clean the hotel from early in the morning can be heard loudly in the room... There is no soundproofing. I think the pros are bigger, so I would go again, but I am worried because I am scared of showering in a small and dark shower room.
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Response from Property: 您好尊貴的客人,感謝您的好評,如果您下次預訂我們酒店時,請聯繫我們提出您的要求,我們酒店保證會滿足您的要求,期待您的下次光臨
Anonymous User
Business Queen Room
Stayed in Oct 2023
Business traveler
1 review
10/10
Outstanding
Posted on Nov 13, 2023
The front desk is very warm and thoughtful, meticulous and makes you feel at home.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to all the hotel staff and a driving force for our progress. We will continue to maintain warm service and strive to make every guest feel at home. , welcome you to experience it again, and wish you a happy life
Guest User
Smart Family Room
Stayed in Aug 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Sep 29, 2024
Warm and comfortable! The service was excellent!
Original TextTranslated by Google
Response from Property: Thank you for your review! Your praise is a recognition of our work! We will work harder to improve service quality and perfect hotel facilities.
Guest User
Smart 2-bed Room
Stayed in Jul 2023
Family
1 review
2.0/10
Posted on Aug 20, 2023
The hygiene of the room was very poor, and there were blood stains on the quilt cover! Speechless... I came to change the bed sheets and said it was just a little, it would have no impact... The room fee was almost 700, and this standard cannot be evaluated! I hope other people will not step on this trap. The breakfast was very poor and flies were flying everywhere. In short, it was really bad and not as good as the 300 room rate. The facilities are relatively old, very bad experience!
Original TextTranslated by Google
Response from Property: Distinguished guests: Hello! Thank you for choosing Changbaisong Hotel and sharing your stay experience with us. First of all, please accept our sincere apology for our dereliction of duty. We will strengthen training and improve the details in the future. All hotel staff look forward to your visit again and wish you a happy life.
Guest User
Memory Foam Twin Room
Stayed in Jul 2023
Family
6 review
2.0/10
Posted on Aug 16, 2023
The room is very old. There is an unpleasant smell when you open the door. Outside the window is a very tall and very close residential building. The bathroom door can only be opened ajar. There was a big crack under the door, and the whole room was not soundproof, and the sound of walking on the carpet outside could be heard. It was really a dilapidated and simple hotel that I had never seen before. Everyone must choose his house. Those who give good reviews on the Internet really don't know what to think. A room of 100 yuan a night is asking more than 500 yuan, which is really a rip-off. Everyone must not go to live in his house, must not live.
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6/8
Response from Property: 尊貴的賓客:您好!感謝您選擇長白松酒店並與我們分享您的入住體驗,首先請接受我們誠摯的歉意,你提出的問題一定會馬上整改,是我們工作的失職,以後會加強培訓做好細節,酒店全體員工期待您的再次光臨,祝您生活愉快
Guest User
Smart Family Room
Stayed in Jun 2023
Family
21 review
7.0/10
Posted on Jul 18, 2023
The room facilities are old and the price is nearly 900 yuan. A three-star hotel? Dare to ask for the price. There is no egg for breakfast. There is always only one staff member at the front desk. Check-out can only be done at 12 o'clock and it is impossible to be late. It is not affordable and not recommended. Maybe Yanji Hotel is too popular recently, but it is far away from eating, what is the market? it's pretty close
Original TextTranslated by Google
Response from Property: Distinguished guests: Hello! Thank you for choosing Changbaisong Hotel and sharing your stay experience with us. First of all, please accept our sincere apology for our dereliction of duty. We will strengthen training and improve the details in the future. All hotel staff look forward to your visit again and wish you a happy life.
Anonymous User
Business Queen Room
Stayed in Jun 2023
Traveling with friends
6 review
10/10
Outstanding
Posted on Jul 13, 2023
The decoration is relatively new. I came here on a self-driving trip. It was raining during the rainy season. Parking is more convenient. You can park downstairs. The environment is good. Self-service check-in is very convenient and hygienic. I recommend it
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇長白松酒店並給予飯店好評,字裡行間都能感受到您對此次延吉之行的滿足之情,您的滿意是我們工作最大的動力,我們會再接再勵,認真做好每一項服務,飯店全體員工期待您的再次光臨
Anonymous User
Business 2-bed Room
Stayed in Jun 2023
Solo traveler
3 review
10/10
Outstanding
Posted on Jul 11, 2023
The hotel belongs to an old brand, but inside it is the whole house smart, overall it is very good, and it is relatively close to Wanghong Bridge. Not noisy.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇長白松酒店並給予飯店好評,字裡行間都能感受到您對此次延吉之行的滿足之情,您的滿意是我們工作最大的動力,我們會再接再勵,認真做好每一項服務,飯店全體員工期待您的再次光臨
Guest User
Business 2-bed Room
Stayed in May 2023
Other
5 review
2.0/10
Posted on Jul 2, 2023
It was my first time to go to Yanji and I chose a hotel with good reviews. It was an eye-opener. I had never stayed in such a half-finished hotel. There were no TV cabinets, chairs or anything, and the curtains didn’t even have gauze. I told the front desk. It took me only half a day to move two small plastic benches. It was amazing. This hotel is not cheap. The price/performance ratio is really great. If all hotels in Yanji are like this, then I will never recommend any relatives or friends to Yanji in the future.
Original TextTranslated by Google
Response from Property: Distinguished guests: Hello! Thank you for choosing Changbaisong Hotel and sharing your stay experience with us. First of all, please accept our sincere apology for our dereliction of duty. We will strengthen training and improve the details in the future. All hotel staff look forward to your visit again and wish you a happy life.
Guest User
Business 2-bed Room
Stayed in May 2023
Other
37 review
10/10
Outstanding
Posted on Jun 21, 2023
I like it very much, I can't hear the sound of the road in the room, and the double-layer windows are protected, so I can sleep well💤
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您出遊帶來美好的時光,您的讚賞給予酒店酒店全體員工很大的鼓舞,也是我們進步的動力,我們會繼續保持熱情的服務,致力讓每一位賓客享有賓至如歸的入住感受,歡迎您來再次體驗,祝您生活愉快
Guest User
Business 2-bed Room
Stayed in Jul 2023
Business traveler
1 review
10/10
Outstanding
Posted on Aug 3, 2023
The hotel is okay, it can only be considered average Tourist season
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的點評,期待您的再次光臨,祝您生活愉快
M.IR
Business Queen Room
Stayed in Apr 2023
Couple
23 review
10/10
Outstanding
Posted on Jul 22, 2023
Close to major restaurants. The river is also very close. Yeah, this hotel can hold wedding banquets, and the whole house is smart. It is very quiet and hygienic to sleep at night. Um means that if you stay in the hotel downstairs, the experience is a little worse because the downstairs is more noisy. Service: considerate service, take the initiative to upgrade the room Environment: The environment is very good, no peculiar smell. Surrounding hotel scenery is very good Sanitation: Sanitation conditions are acceptable, I brought my own toilet seat. Facilities: The whole house is smart, but exhaling is a bit difficult, I always want to call Xiao Ai classmate🙃
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好 感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升,不斷創新,期待您的再次光臨,我們將竭誠為您服務!
Changbaishangaoshanlvyou
Smart 2-bed Room
Stayed in Mar 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on May 2, 2023
Changbai Song Hotel is really nice. It's a 10-minute walk from Yanbian University. The surrounding area is full of delicious food. The hotel room is very cool. I will stay here again in the future
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for choosing to stay at Yanji Changbaishong Hotel. Continuously improving service quality is our mission. The hotel staff strives to provide high-quality services to every guest who comes to the store with a careful, patient and enthusiastic attitude, so that you can feel as relaxed and comfortable as at home when you are away from home. . The development of the hotel is inseparable from your support. We will continue to work hard to provide more perfect services for your next stay and get your full marks next time. Whether you are on a leisure vacation or a business trip, Changbai Pine will be your ideal choice when you come to Yanji, and it must be worth the money. wish you a happy life!
Lidajia
Smart 2-bed Room
Stayed in Dec 2022
Family
29 review
3.5/10
Posted on Feb 1, 2023
The room is quite nice, but why is the floor broken? When I took a shower, I thought I had escaped the flood in New Zealand, but I couldn't escape the water leakage in the Changbaisong bath room. It should be leaking from the bottom of the shower room, which consumed a piece of clothing! From the check-out in the morning to today on the 2nd, I also experienced the power bank incident. About 20 minutes after leaving the hotel in the morning, I found that I had left a power bank. I immediately called the front desk. A ** person answered the phone and clearly told me the room number. The white Xiaomi power bank of 20,000 mAh was left in the paper box at the head of the bed. I heard the colleague on the intercom asking the cleaner to confirm that there was a white Xiaomi power bank of 20,000 mAh. The colleague replied: OK! I went to the hotel to pick it up 2 days later, but they said they couldn't find it. There was no front desk or other places. I contacted the ** person and told him that the phone was turned off. We left each other contact numbers and asked me to wait for a reply on the 1st! I called at about 9:30 this morning (the 1st), and I still perfunctorily said that I couldn't find it and waited for a call! After 1 hour, I started to call 6-7 times in a row. At about 11:30, no one answered the phone! I contacted Ctrip and asked them to communicate. They called me back at about 12:40 to say that they had found it! I can only say that the service industry earns reputation and good reviews! A power bank is not worth much, at most 100-200 yuan, but customers can't use it, which is inconvenient. The hotel needs to think about the problem. If Yanji continues to develop like this, it will not work.
Original TextTranslated by Google
Response from Property: Hello dear guest! We are very sorry that we did not bring you a good check-in experience during your stay. Please accept our sincere apology. If you have any questions during your stay, you can contact the front desk manager at any time and we will make corrections. We sincerely hope that you will come next time Check in, let us make up for the shortcomings and give you a new experience. Your satisfaction is our constant pursuit. I wish you a happy life.