Yangzhou Slender West Lake National Medical College Heyi Hotel Guest Reviews
4.8/5
Excellent
1676 review
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Verified reviews
Location4.9
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1676)
Positive reviews(1668)
Reviews with photos/video(657)
Classy environment(712)
Friendly front desk staff(349)
Quiet & comfortable(235)
Delicious breakfast(126)
Close to scenic area(77)
Garden view(54)
Has rooms for families(34)
Loved the massages(17)
Negative reviews(8)
Anonymous User
Yixin Academy Family Room-Cartoon Tent
Stayed in Sep 2023
Family
1 review
4.7/5
Amazing
Posted on Sep 12, 2023
Environment is very good! Rooms are decent size.
Guest User
Qingxin Academy Twin Room With Garden Scenic View
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 1, 2024
I have been in Yangzhou these days and stayed at the Traditional Chinese Medicine Academy by the Slender West Lake. Clean and comfortable, wake up to the whispers of thrushes and tits every morning. It happened that we were in a lot of situations this time. While waiting for the bus, my brother left the hot water bottle he just bought at the entrance of the college. When he came back in the evening, he informed the housekeeper. She said calmly, don't worry, as long as you are sure that it fell on the stone at the door, it will definitely not happen. I lost it and found it [love] at the security patrol station yesterday. My brother suddenly had a high fever again. Cao Lei, the housekeeper, was busy bringing water and supplies. She lent me the horn scraping board that was on sale at the front desk of the academy. Later, she also asked someone from the academy to The doctor came to the room to consult my brother and didn't take any money. He was really considerate and considerate [love] [love] [love] Each room provides herbal tea and foot soaking kits suitable for the solar terms, and various traditional Chinese medicine practitioners are provided every day. The theme activity, such a good place must be peaceful [呲ya]
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6/8
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again. Reservation Department: Linda
Guest User
Qingxin Academy Twin Room With Garden Scenic View
Stayed in Aug 2023
Family
1 review
2.0/5
Posted on Aug 6, 2023
This hotel I have chosen from thousands of people. From the map, it is indeed not far from the Slender West Lake Scenic Area, but it is in the opposite direction. It is outside the Slender West Lake. It takes less than 20 yuan to take a taxi to Dongguan Street from Slender West Lake. Geographically The location is not very advantageous! It's called the Health Center, so it focuses on tranquility and the scenery is great! I followed the description in the order and the room I booked had a bathtub. When I actually arrived at the hotel, the store said that my standard room did not have a bathtub. After I mentioned it, the hotel customer service only said to communicate with Ctrip and there was no specific follow-up. Ctrip made a mistake! However, some of the additional gifts included in Ctrip’s hotel bookings have a very poor experience. Some health courses are just demonstrations for you. If you want to experience them, you need to pay extra. There is no free experience! There are foot bath bags, minibars, welcome fruits, and children's toiletries need to be requested by yourself (the customer service seems to be unable to see that I have two children, so I still need to ask for children's toiletries). Because it is located in a dense jungle, in the room There will be caterpillars🐛! My order did not include breakfast, but the hotel still upgraded us to breakfast! The breakfast is relatively plain, don’t imagine it as a buffet breakfast🥣Because of the price, it should be much cleaner than at least more than 200! But I still feel like it’s an after-the-fact service. After checking out, I asked how I felt... So what can I do? I’m ready to check out and go home...
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Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.
Guest User
Qingxin Academy Twin Room With Garden Scenic View
Stayed in Oct 2023
Couples
22 review
1.0/5
Posted on Oct 23, 2023
Checked in at 2:30am. Just want to sleep. . . Start knocking early in the morning. Knock until noon. anger!
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.
Guest User
Qingxin Academy Twin Room With Garden Scenic View
Stayed in Aug 2023
Family
1 review
2.2/5
Posted on Aug 9, 2023
Hygiene: There were actually bugs in the room, and the blind spots were not clean. There was no apology after reporting the problem.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.
Guest User
Yixin Academy Family Room-Cartoon Tent
Stayed in Aug 2022
Family
24 review
4.0/5
Very Good
Posted on Aug 28, 2022
The location of the hotel is very good. It is behind the Pingshan Hall. It is a garden-style hotel. In addition, the hotel is very close to Yechun and Daming Temple in the Slender West Lake. It can be reached in 12 minutes on foot. Thank you for the night view ticket of the Slender West Lake.
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vigor to move forward. Thousands of words can be combined into one sentence, thank you for your support to the hotel.
nooeoe
Qingxin Academy Twin Room With Garden Scenic View
Stayed in Sep 2022
Travel with friends
6 review
5.0/5
Outstanding
Posted on Sep 4, 2022
The hotel environment is very good, enjoying afternoon tea under the tent under the light rain
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Response from Property: Dear Guest: Hello! Thank you for your 5-point review! Every city has a reason to be missed, every season has its unforgettable scenery, every hotel has its sweet and warm memories, I hope the Academy of Chinese Medicine|Heyi Hotel will be the warmest in your memories The most unique one! I often go back to the Academy of Chinese Medicine | Heyi Hotel to have a look, I wish: good luck!
Guest User
Qingxin Academy Twin Room With Garden Scenic View
Stayed in Jul 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 18, 2022
The first time I traveled alone, it is said that Yangzhou is in March. In fact, Yangzhou, in the heat of summer, has a different flavor. It is also the first time to stay at He Yi Hotel Yangzhou, the environment is very good! Especially the antique decoration is especially in line with my aesthetic! The service is also good. Next time I go to Yangzhou, I will choose Heyi Hotel.
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Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city has a reason to miss, every season has its unforgettable scenery, and every hotel has their sweet and warm memories , I hope Yangzhou Slender West Lake Chinese Medical Academy Heyi Hotel will be the warmest and most unique one in your memories! Come back often, I wish you good luck!
Yuyankezhineiwai
Qingxin Academy Twin Room With Garden Scenic View
Stayed in Jul 2022
Business travelers
12 review
5.0/5
Outstanding
Posted on Jul 7, 2022
I have posted this hotel in the circle of friends. I think it is a relatively high-end hotel with a relatively high cost performance in Jiangsu Province.
The first beautiful scenery
The second transportation is developed and depends on the urban area
The third service attitude is very very good
Fourth, it is close to Yangzhou's tourist attractions, Slender West Lake, and other places of interest
The fifth most important feng shui treasure
Original TextTranslated by Google
Response from Property: Thank you for staying at Yangzhou Heyi Health Hotel and for your recognition of us. The hotel is located in Yangzhou Chinese Medicine Academy and Chinese Medicine Health Home. It is a garden-style health hotel in the Shugang Scenic Area. The hotel is exquisite, beautiful, quiet and elegant, with pavilions and pavilions, and one step at a time, which is infused with the connotation of traditional Chinese medicine and traditional Chinese culture. It is 10 minutes away from the north gate of Slender West Lake Park and 5 minutes away from Daming Temple, a thousand-year-old ancient temple. It is an ideal choice for your business vacation and leisure. Looking forward to your stay again!